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February 2024 by Megan Segars
Friendly and helpful employees!
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February 2024 by J- Knock
Nice people
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January 2024 by Tye Curtis
A kind of a helper yourself atmosphere. I was a little concerned when I stopped in there for the first time to see employee walking around with a gun on his hip. Must be a rough neighborhood. That's why I like Lowe's. Crime rate there must be high if you have to wear a gun.
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October 2023 by Alex Munoz
This place sucks especially the guy behind the parts counter. ( i am the Mexican who walked in looking for the belt) fyi i found one next door. I ment what I said. Lol
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October 2023 by Joey Prince
The staff were friendly and very helpful and the selection was awesome ?
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September 2023 by Leila
Might as well find another place to get your hardware needs met! This store is NEVER EVER OPEN. They are off early for this or for that. Typically the website shows them to be open and then their door has a note on it. It is rather disturbing too. Especially when there is zero places within a 20 minute drive time to get any little small hardware item from. I have come to this store four times in the last three days and every single time they are already closed! Might as well shut them down completely
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September 2023 by Andy Wood
I found exactly what I needed in the store, friendly staff.
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August 2023 by William Newsom
Made a 20 mile trip for 1 needed emergency repair item. Arrived at 4:01 as last customer went out the door. Young man rudley slammed door in my face and said we are closed.
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June 2023 by WendyLee *
Nice local little store. But not very budget friendly. Service is friendly and helpful.
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June 2023 by Elizabeth Thurman
Friendly and very helpfulWell organized and clean
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April 2023 by That crazy “CRAZY” Guy;D
They've always had what I was after in stock and very helpful finding it as well. Great service for mower needs too.
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February 2023 by Justin Bell
Love the personal and excellent neighborhood atmosphere the staff works hard providing everyone that enters their store each and every visit. Absolutely love this location as it has been a great experience and far above home Depot an. Other Ace hardware stores I have been to.
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December 2022 by S.C. Chan
Bummed. I liked the store and the folks in there-nice, friendly, always ask if they can help. I bought several very high dollar items in there including a chainsaw. After few years I took it in for a sharpening. I was told that was about 15 bucks. Then I was told the chain had some damage. I asked how much a new one would be and was quoted about 30 bucks. When I paid, it was 50 bucks. They charged me 20 for labor. Had I known they were going to charge me to put on the chain I would have done it myself. IT TAKES TWO SECONDS TO PUT A CHAIN ON THIS CHAINSAW. Twenty dollars? I didn't say anything, when I feel a store has ripped me off I just don't go back and I might leave a review. This has been one of those times. Sometimes it is better to let it out in a review rather than make a scene at the store or put some hourly worker on the spot who doesn't make the policy. I assume it is a Ace corporate influenced fee or something-bad business though. I really liked the store and the people. I felt good buying local and not Home Depot in Hartwell. It was however thoughtless not to tell me there would be a charge on just putting the chain on. I paid $20 to see Bob Dylan. I paid $20 for a steak dinner. Never would I pay $20 to put a chain on a chainsaw! I hate it, but they lost a good steady customer, with a very old house that needs a steady hardware store...back to the big boxes I go.
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December 2022 by Matt
What can you say their a citified hardware store NOT a farm supply.
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September 2022 by Rod C
After wandering the aisles for the better part of 10 minutes looking for what I needed, I, finally, flagged down a store employee and asked where I could find what I was looking for and she led me straight to it. The place wasn't busy at all and typically customer service is more responsive in asking if i can be helped.Petty complaint, yes but surely I'm not alone in my frustration with wandering aisles trying to find what I need and can't without being asked to help find something.