“8 June 2025: I had a Townie with collision damaged repaired. We worked with Tom on the repairs, and he made sure that we knew what our options were so that we didn't get any price surprises. The repairs where completed when promised. Very much appreciated. BTW, we originally bought the bicycle at Monkeywrench in 2018, and we've been nothing but happy with the level of service that we've received there. So much so, that we recently purchased two more Townies from them. Tom also helped us pick out the bikes including getting the right frame sizing and optional equipment (baskets, etc.). We were on a tight schedule, and they had everything ready to go in 20 minutes. We feel like we can recommend Monkeywrench Bicycles for both new bike purchases, and for follow-up service. Very much appreciated.”
“They were accommodating of my scheduling mixup and dropped the bike off right at my shuttle bus arrival. Answered questions I had after pickup and arrived promptly at return. Showed me how to operate the bike and had helmet, water bottle holder, aftermarket comfortable seats, handles and plenty of space to tote my travel bags.”