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August 2023 by Bonnie Hawkes
What a cute store! My 12 year old daughter had such a blast in the store. The manager, Shelby, is just about the cutest person on earth. She picked out a ton of outfits for my daughter and they all looked amazing. She felt so confident and was having a great time. The girls working were so so kind and the store has so many items to.choose from. I highly recommend this store for anyone.
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October 2022 by Laura Weldy
The staff knows me by name.
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June 2022 by Trishawn Brown
This was the best shopping experience I have had in years. My family and I love this island and specifically the shopping but haven’t been able to travel due to COVID. For this to be our first experience back to “normal”, I couldn’t have asked for better. The selection was amazing especially the kids Lily collection. Palmer was such a wonderful help and seller. She came over and started picking out super cute pieces for my daughter to try on and encouraged my baby to come out and show her dresses off. For a 3 year old to have all eyes on her in adoration of how cute she looked really made her feel special. While I continued to shop, Palmer managed to entertain my daughter further with coloring books! I worked in retail for years and it’s the smallest gestures that make all the difference. I ended up with the cutest items and honestly cannot wait for our next vacation to the island so we can visit my new favorite shop!
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July 2021 by Corla Ingram
I’ve been shopping at Cloister Collection for 10 years and have been able to find clothes and accessories to fit my changing styles of the years from high school all the way through college graduation. The staff is always so friendly and helps me find the perfect outfit for my upcoming event. I am really going to miss this place when I move to Florida!
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July 2021 by Shelbi G.
Normally I would love to support a smaller Lilly Pulitzer retailer & I was looking forward to visiting this store while on vacation. However the service in this store was extremely poor. I walked in the store with several LP items I wanted to purchase but left with nothing due to the customer service. We were never greeted, which I could have looked past if it weren't for me saying good morning to the woman at the front desk and her turning her back to us. I mulled around the store waiting for someone else to walk out to ask questions to but when they did they also acted as if we didn't exist. I hope this isn't the normal operations of the store as it's in poor taste and a poor representation of the lines they carry.
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January 2021 by Hannah E
After having shopped at Cloister Collection for years in both SSI and Athens, yesterday was my final trip to the SSI shop. The selection was horrible. Of the nicer items, they had one to two available, mostly in a single size. The older sales woman was incredibly rude. Rather than try to be helpful, she made a thinly veiled negative comment about my body. The entire time we were in the store she had a mask around one ear, but never across her face.
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October 2020 by Susan Collier
This is a fab little boutique. Great selection of Lily items and others. Great staff/service.
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October 2020 by Rachael Williams
The perfect stop for a special occasion outfit or something for a night out. It seems like they’ve tried to bring in more affordable styles, which is always a plus. One of the associates, Britney, helped my mom pick out last minute outfits for me (I was out of time) and even FaceTimed with me to show me the products. She was phenomenal and made our experience seamless!
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March 2020 by Xavier Assfeld
My wife was delighted
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March 2019 by Ashley Huling Jarabek
I highly recommend the Cloister Collection. Ashley and Barb along with the rest of the staff are AMAZING and go above and beyond for their customers. The store always looks amazing and always stocked with beautiful items. Anytime I need an outfit for a special occasion or just something casual I head to the Cloister Collection.
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February 2019 by Lauren W.
Loved the store! Loved the staff! Loved the collection! I was in town for the Southern C and stopped in and they had the most adorable balloon display and when you popped the balloon you received a discount, which was an amazing surprise. I enjoyed a little too much the clothing selection along with my girlfriend! When I'm back in the island, I intend to make a special trip! You won't regret it!
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September 2018 by Kristina Scott Cleyman
Oh wow I ordered yesterday at lunch time and I just received my order today !!! That’s the fastest I ever received anything !! Thank u !! I will be ordering from you guys again !!!!!! And it’s APS stuff !!! Great service !!!
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August 2018 by Robyn Screws
Placed two orders online in early August and received confirmation. Never received shipping email or anything. Also emailed them twice about the status and never received an email back. Very upset as I had been looking for one of the items forever.
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April 2018 by Chrissy M.
Literally my favorite. Always the best experience coming here. My family and I (3 girls who love Lilly Pulitzer) come into this shop once a year on vacation and always spend a lot of money. We had issues with our cards on our last trip and had to deal with the issues from the bank. The girl helping us, Taylor, was sooo sweet and couldn't have been a second nicer. She was helpful, kind and patient. We were so thankful for her help that we went back and gave her a Starbucks gift card. It's rare to have someone that nice helping you. Love this place and their employees!!!!
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August 2017 by Cynthia Connelly
I visited the store for the first time today. Such a welcoming environment with the sweet sales woman. She was awesome! Thank you so much for your help ;)
