-
January 2024 by Jesse Fellabaum
Ideal Diamond NEVER disappoints. The Mrs. is always overjoyed with their creations and I am always very pleased with the prices and quick response to my late requests :). Give them a shot and you will never go anywhere else...
-
January 2024 by Patrick Janda
Fantastic service and jewelry!
-
December 2023 by Sam Berry
Idal Diamond is the best! I've purchased multiple pieces from them now and the quality of their jewelry and customer service are both top notch!
-
December 2023 by Greg Brannon
I’ll go ahead and apologize in advance for the lengthy review (short version 5 stars no complaints). I found Sam “The Diamond Man” through a mutual friend. My friend’s wife has a show stopping ring and I wanted to buy a head turning diamond for my fiancée to be. Sam told me upfront that his diamonds sell themselves and that there is absolutely no pressure to purchase anything from him. Sam is a super guy, full of jokes, and will walk you through this once in a lifetime purchase if you want him to. What I didn’t expect was that Sam would give me a Diamond 101 class upon my arrival. He laid out a spreadsheet and made notes on it about what you want in a Diamond. I spent my first appointment with Sam learning about diamonds and looking at diamonds through what I call tweezers but some sort of tool used by jewelers. By the time we concluded my hour long appointment he had helped me narrow down all the characteristics that I was looking for in a diamond. He told me to come back in a week and he would pull a few that meet the criteria. During that week I went to a few other Jewelers. Not only did the other jewelers not educated me on diamonds or the characteristics like Sam, but they almost came off like sharks with blood in the water. None of them brought out there tools and would let you look at the rocks with the loop. In fact all of them within 5 mins of me telling them I was looking for an engagement ring would tell me that they have a once in a lifetime buy and that I had to see this rock. I went back to Sam the following week and made my selection of what to me was the perfect diamond. Two weeks later the ring was ready to be picked up. I can’t tell you guys how many compliments my fiancée gets on her ring, easily 2-3 compliments per week. The rock that I bought from Sam is truly one of a kind and I have absolutely no regrets. I feel fortunate to have found such a wonderful company to purchase any and all of my jewelry needs for the future to come.
-
November 2023 by Kevin Matthews
Ideal Diamond helped me find the perfect engagement ring at the best price! Sam took his time to walk me through a "crash course" on diamonds and it was extremely helpful for a beginner like me. Sam and his team's knowledge, expertise, communication, and diamond selection are exactly what a first time diamond buyer needs. He is willing to work with you with any budget or specifications you need. Thanks Sam and Ideal Diamond for all your help!!
-
November 2023 by Robert Bell
Amazing peopleAmazing diamondsAnd my wife was absolutely in love with the ring.10 stars
-
November 2023 by Robert B.
Amazing service. Amazing people. Amazing rings. I scored atleast 10 points with my wife by going here
-
November 2023 by Gin Weisz
Terrible customer experience and watch repair service-They claimed they were able to service Rolexs and charged $900 to service our Rolex (1/2 the price Rolex charges) and they promised to match the 2 year warranty from Rolex.As soon as we got the watch back from them, it was fast but we thought maybe it needs to be worn to reset. Two months later, it was 9 minutes slow.We got so frustrated, we took it to a true Rolex store where they inspected it and said there were numerous issues with the "service" done to the watch and that we needed to get it redone. Not trusting Ideal (given the shotty workmanship already), and given we were now in a different state, we gave it to Rolex to fix.When we reached out to Ideal and explained the issue asking for any type of compensation, they refused and told us we should have given it back to them before, so therefore they won't honor the 2 year guarantee.Super untrustworthy service (both customer and watch-wise).
-
October 2023 by Gin W.
Terrible customer experience and watch repair service- They claimed they were able to service Rolexs and charged $900 to service our Rolex (1/2 the price Rolex charges) and they promised to match the 2 year warranty from Rolex. As soon as we got the watch back from them, it was fast but we thought maybe it needs to be worn to reset. Two months later, it was 9 minutes slow. We got so frustrated, we took it to a true Rolex store where they inspected it and said there were numerous issues with the "service" done to the watch and that we needed to get it redone. Not trusting Ideal (given the shotty workmanship already), and given we were now in a different state, we gave it to Rolex to fix. When we reached out to Ideal and explained the issue asking for any type of compensation, they refused and told us we should have given it back to them before, so therefore they won't honor the 2 year guarantee. Super untrustworthy service (both customer and watch-wise).
-
February 2023 by Patricia M.
So happy we found this place! I wanted a new setting for my 30 year old wedding ring. What I ended up with is absolutely gorgeous! Such a nice family business and Tomar went above and beyond to make me happy! Will definitely be telling family and friends to go here. I will definitely be back! Thank you guys!
-
June 2022 by Brooke Weinstein
My husband and I love working with Ideal Diamond! They are so easy to work with and always responsive whenever we have questions. All of their diamonds are gorgeous and can’t recommend working with their team enough for beautiful engagement rings, wedding bands, and gifts! We can’t wait to come back!
-
June 2022 by CJ Smith
The staff were super friendly and helped me to understand the process of choosing the perfect engagement ring. They took to the time to sit down and meet with me to go over options and did not pressure me in any way. I would highly recommend their services in the future.
-
June 2022 by Spencer Blum
When looking for the right diamond I needed someone I could trust and would give me a fair price. Sam and Leeron at Ideal Diamond did that and then some. They went above and beyond to help me find the perfect stone and had strong communication even after delivery was made to make sure I was satisfied with everything.
-
March 2022 by Emily Lambert
Leeron, Sam and Tomer are the absolute best team to work with!!! They helped us find the perfect engagement and wedding rings and took great care of my ring when I needed it sized. They also made sure I got it back quickly when I wanted to have it for a wedding event! Ideal diamond is truly the best!
-
November 2021 by Michael Drileck
I was referred to Ideal Diamond by a family friend. As an out of state shopper I was hesitant at first. Ideal Diamond was patient, honest, and extremely helpful. There was no sales pressure at all and they even gave me advice when I was shopping at local stores. At the end of the day Ideal Diamond had the best inventory, value, and expertise. They were responsive, accommodating and I could not have asked for a better partner when making such an important purchase.
