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November 2023 by Karen Locascio
Trust and confidence are very hard to find in the service business -- especially in auto maintenance. I've had great experiences at McCullough’s, finding a team that goes well beyond my expectations. It is nice to have a shop with experienced technicians to do complicated repairs. My recent repairs were not easy, but they were completed in an excellent manner. Graham, Eric, and their great technicians are very professional, friendly, and bend over backwards to make sure they do what's right and needed. Thank you, everyone at McCullough's!
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November 2023 by Michelle Stine
We have trusted McCullough for years with our auto needs. They are honest, professional, and courteous. Their work has always been superior.
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November 2023 by Mike C.
My car was repaired in a timely manner and was delivered to me I highly recommend this company
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October 2023 by Mary Karen Keneally
I have had my 2012 Honda serviced McCullough NAPA Auto for the past 3+ years, since we moved to GA. They have been great. They keep my car running well, without doing unnecessary work. They communicate the service and repair options very well to help us understand what our vehicle needs. My son also uses them for his car. I thoroughly recommend them.Services: Electrical repair
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October 2023 by Issa Abdullah
As always it was an amazing experience. I can be very annoying. This is my first car and I have never been a car guy but Harrison broke down the ins and outs of everything and worked with my budget 10/10 highly recommend I would go nowhere else with my vehicle. These guys are incredible. Patience, understanding, and Honesty, combined with incredible service if you go anywhere else with your car you might as well crash the car and burn your money because these guys are the only stop to make with all of your car needsServices: Auto brake repair
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October 2023 by Claire Graff
Friendly, knowledgeable, and professional team. Nice facility. They worked hard to fit me into their schedule and clearly communicated with me the entire time they diagnosed and repaired my car. I felt like they honestly assessed what needed to be done and didn’t push a bunch of unnecessary parts and labor on me.
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October 2023 by Tamara Hinds
I had An amazing experience with McCullough NAPA Auto Care. As a new customer who came in stressed out with a smoking car at 7:30am, I was relieved and happy to pick my car up the same day at 3pm. Everyone was friendly and professional. They explained what happened to my car before working on it and to my surprise is was AFFORDABLE! McCullough NAPA Auto Care is now my new home for all my car needs. I cant Thank Graham enough for all is help and great work! I am Very appreciative of all the guys there! Thank you!
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October 2023 by Lisa Kepler
From the minute I walked through the doors last year I have felt comfortable. Everything is explained to me and the price is always fair. I cannot thank them enough for their their honesty, excellent work ethic, and timely return of my repairs.
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September 2023 by Max Kessler
Did great work replacing my engine after its overheat and demonstrated knowledge of the quirks and issues which led up to it before even charging me. Furthermore, Graham and the rest of the staff were quite pleasant to work with and left me feeling that I had gotten a good deal for a reasonable price under the circumstances!
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September 2023 by Laura Glatz
I’d move to GA to have them service my car ! We had an a/c issue when traveling from NC to Atlanta and I searched for a company close to my destination.From the first phone call, to the solution, to the pick up they were professional all the way around. Plus, the cleanest mechanic business I’ve ever been in!Services: Auto battery maintenance
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September 2023 by Ivy O.
Drove an 40 minutes away to pick up four tires. Waited an hour for a guy named Jeffery Sellers, to open the gate in the back of the shop. Handed him 100 dollars for four tires. Went to a mechanic they informed us all four tires had nails all over them. We messaged Jeffery asking for a refund. He then replied, " Hell no with yo cheap as bye don't tex or call my phone." Then told him his company was scamming us. He then replied with Yo mama is a idiot you cheapBastard.""Fuck you aint nothing wrongwith them tires you stupid fuck."I'm not sure who you guys hire but this is disgusting. This company scams people. We just want our 100 dollars. Thinking about going to small claims court for this.
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September 2023 by tamekia staten
I wish I could give 1,000 stars!!! Graham was incredible!!! I called last minute (1130 this morning) due to my check engine light being on in a car I just bought. He told me to bring it on over. I took a lunch break and dropped the car off and Graham was so diligent in communicating with me and the dealership. I was a little overwhelmed because there were so many cars on the lot but I also noticed that EVERYONE was moving with a sense of urgency and were smiling and greeting everyone they saw! He also went to bat for me to get the repair work approved quickly so that he could complete the work asap and I could enjoy my birthday weekend and the upcoming holiday weekend! I picked up my car a few hours later !This is the kind of service that gets a location referred to all of my friends and family! Thank you so much for being diligent, professional, and kind!Service: General repairs & maintenance
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August 2023 by Walter R.
I found McCullough on the internet and being unfamiliar with auto repair shops in the area, I took a chance based upon the reviews I read. My car had an undiagnosed issue with the engine. Eric listened to me but did not leap to any judgment. We had the car towed there and his team ran diagnostics on the car. It was determined the motor was blown and the repair/replacement was beyond what we budgeted. Not the outcome we wanted. What I did appreciate was the thoroughness, patience, and professionalism. My observation about the shop (albeit from a distance) was that the employees worked as a team which allowed them to get to as many cars as possible. We were charged a fair price for the diagnostic work. I would recommend this business.
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August 2023 by Trevor Myers
I've gotten multiple services done here and every time the customer service is amazing! They remember my name and face even after months of not coming in. They helped me repair my AC and even helped cover a part that had gone out of warranty by 2 weeks which is something they definitely didnt have to do. Harrison is a pleasure to work with. 10/10 would do business with themService: Auto A/C replacement
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July 2023 by Christopher Cantrell
They always check on me and my car. I can just text them about an issue and they will give me guidance
