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“I experienced such a hard time when I first came to the branch. I came to get a replacement debit card. I was told by one teller that it couldn’t be replaced Bcz of the different address on my I.D and what they have as my address in the system. I verified the address they had in the system, and the teller said I still couldn’t get a physical card. She told me I can get a virtual card, if I call the customer service number. I explained that I really needed a physical card, she gave me no options at all. I then asked to speak to a manager. She went and got the manager which was a A.A man with glasses and dreads by the name of Charles. He came out and basically not even 10 seconds said NO! He said he couldn’t help me. Bcz of MULTIPLE reasons? Which he couldn’t elaborate to me what they were!! At this point I was super lost! I said multiple things ??? I said I can’t even show my passport to be identified? He said NO! He gave me no other options. I proceeded to ask for his supervisor. He said SHES GONNA TELL YOU THE SAME THING I JUST TOLD YOU, but I will go and get her for you. I said thanks. He proceeded to get her, and she came actually swiftly. This woman came and she was the branch manager, Her name was AMANDA. She came , she was well dressed and said how may I help you? I told her my situation, she instantly asked me? Do you have a passport to be verified? I said yes. She said that's all she needed to see and she can help me out and she said , ok see you soon. ( I had to go home ands get passport) It was the options that were giving instead of the complete NO. She was well trained on making the customer satisfied and happy instead of leaving them disappointed. She showed me soooooo much love!!!! When i came back, this woman wanted to hear my voice on what could have been changed with the staff, I told her, I wished the other two staff members could have given me options like she did. I told her that you know I was going through something, so it was devastating that I couldn’t get the help I needed basically, by her staff until she came. She listened, she gave me advice on a personal stand point for myself, and she even lets just say, she did a very “good deed” from the heart ❤️ for my children. She was just so authentic , so pure, and had the heart of a mother and a friend that I never ever knew❤️ and I really just wanted to thank her for that. By the way, I brought passport back and my debit card was printed up asap! At the branch! Thanks so much AMANDA! She’s the real MVP! P.S. I also told her that two other staff members ignored me when I said EXCUSED ME ? Her name was (rea or kea) she kept walking. As if she didn’t want to help me or she didn’t hear me but it was so loud Bcz her co-worker looked and I said can you call her name for me ? She looked at me and ignored me as well! ( she was a lighter skin girl sitting at the counter in front of the door when you enter! I didn’t catch her name. But she just had relieved (rea/kea) . So I would have gave this branch a 1 Bcz of their customer service. But when I ran into AMANDA that’s why the 4 was given. I think Amanda is a super 10 by the way. But staff was definitely a 1 or 2! For their customer service. Thanks again AMANDA ❤️”
“Bought our house about 2 months ago and still are so happy that we chose Bank South Mortgage to finance. They were so helpful the whole way through and always answered any questions we had. They were extremely kind and felt like family! Catherine was our loan agent and we couldn’t be more happy with her! ?”
9AM - 5:30PM
2839 Paces Ferry Rd SE UNIT 810, Atlanta
Mortgage Lenders
“We just closed on our house yesterday in Pittsburg, KS. Jim and Tracie were great through the whole process and did everything possible to make sure we were taken care of. Highly recommended!”
“I want to take the time to commend Kerry Patton and Shawnee Coward for their exemplary efforts in assisting my wife and me with the loan for our investment property. Kerry and Shawnee were a pleasure to work with, and their dedication made the entire process seem effortless. They promptly addressed my inquiries about the process and took the time to explain unfamiliar aspects to both my wife and me.Kerry proved to be a valuable source of knowledge when I sought advice on different loan products, ultimately influencing my decision to choose Brightpath for my loan. Their excellent customer service and ability to simplify this complex process prompt me to recommend them to friends and family. I eagerly anticipate the opportunity to work with Kerry and Shawnee again in 2024 when we pursue additional investment properties.- J.G”
8:00 AM - 5:00 PM
41 Marietta St, Alpharetta
Mortgage Lenders
“We worked with Team Sadler to secure a loan for our first home. The process was very complicated for me as a first time home buyer and Stewart, Logan, Savannah, and the team were so patient with me, answering all the questions I had, which were many! I highly recommend using Cornerstone, especially if you are a first time home buyer. They walk with you every step of the way!”
“April Murray with North Point Mortgage is my GO TO loan officer. she is relentless, extremely responsive, keeps the client first, and ALWAYS gets us to the closing table!!”
“Moreira Team is absolutely the best! Al and Amanda make things super easy and help alleviate the home buying stress. This is my 3rd home loan with Moreira Team and it won’t be the last. Great communication, efficient, and friendly. Absolutely the best!”
Open 24 hours
6425 Powers Ferry Rd NW # 297, Atlanta
Mortgage Lenders
“I have used Jared for the purchase of several homes and have been very satisfied. He is extremely responsive, knowledgeable and patient in explaining the details and options. I highly recommend him.”
8:30AM - 5PM
4343 Shallowford Rd Suite 110, Marietta
Mortgage Lenders
“As a listing agent, I truly appreciate the professionalism and outstanding communication from the Holly Walther Lending Team. Throughout the entire loan process, they kept me updated every step of the way with timely and clear updates on the buyer’s loan status. That level of transparency helped me stay informed and confident in the transaction from start to finish.
Holly and her team are incredibly responsive, detail-oriented, and truly go above and beyond. It’s rare to find a lending team this consistent and dedicated. I can’t recommend them highly enough and will absolutely refer any of my clients who need loan assistance to the Holly Walther Team. They’re simply amazing to work with!”
“Working with Brian Susi And Bobbi at Supreme Lending was an exceptional experience! Brian’s professionalism, expertise, and dedication made the home lending process smooth and stress-free. He went above and beyond to ensure I understood every step, and his responsiveness to any questions or concerns was outstanding. I highly recommend Brian Susi and Supreme Lending for anyone seeking a seamless home lending experience!”
“Joe (and Kathy) were great to work with. We are happy repeat customers of Joe's. He's always very reponsive & gives guidance when we were stuck/confused about how to proceed. Would highly recommend!”
“I had an excellent experience working with Louis Cole throughout the entire process of purchasing a house. Using a FHA renovation loan, he helped educate me on all of intricacies of the loan and what needed to be done before close. He made sure I was set up to succeed and would bend over backwards to ensure we were meeting deadlines. I will continue using Louis as long as he's in the business. Would absolutely recommend to anyone looking to purchase or refinance a house.”
8:30AM - 5:30PM
6600 Peachtree Dunwoody Rd #260, Atlanta
Mortgage Lenders
“Allison and her team made my purchasing experience very easy and stress free. They were quick, accurate with details and able to elaborate on any inquiry I had. I would recommend anybody, especially veterans to reach out!”
“I worked with Paul and Ansley to get my first home in May 2024. From the beginning, Paul was extremely communicative, transparent, and helped educate me along the way. There were a couple unexpected challenges during closing and Paul went above and beyond to work with mortgage company to find solutions. Highly recommend this team!”
“Scott Burchett’s Team was a pleasure to work with! They left no stone unturned and answered every question I had. It is nice to have team that is happy to connect with you everyday, from phone calls to emails. Scott made himself available anytime I had a concern. Furthermore, Scott was always willing to go the extra mile and provide guidance during this process. His team’s knowledge and attitude made working with them extremely rewarding!”
“Super grateful to the folks at First Heritage, specifically Craig Faer for all of his time and attentiveness during my first home purchase. He was quick, responsive, available to chat through my home purchase needs around my busy schedule.”
“Most definitely was a pleasure working with Blake! He was able to answer/address all my questions and concerns when purchasing my home, even during nights and weekends.”
“Myself and my husband's experience has been excellent+++++ above and beyond with our Mortgage Consultant Mr. Lance Mason. I received a $1,000.00 check in the mail and originally called to get an authorization code for a loan with this check. Mr. Mason was kind enough to help and discuss other options such as the equity cash-out refinance and as my husband is a veteran we would be able to do the VA guaranteed with zero money down. He was also the only Mortgage Consultant that ever gave us the information on the VA IRRL program which is an interest rate reduction loan after 6 months as long as we pay on time and don't take on new debt. We both had never heard of this program before talking to Mr. Mason. Mr. Mason has been great to work with, so helpful and was very thorough with explaining everything. He always got right back to us via email or phone if we had any questions. We also our giving a shout-out to Nataliya Kourliak, Senior Processor who also was very helpful and thorough with getting her part done. We're both just greatly appreciate all the hard work and dedication from Lance Mason as well as Nataliya Kourliak. We both highly recommend Milend Inc. and our Mortgage Consultant, Lance Mason
to anyone looking for a mortgage loan or cash-out refinance.
Forever Greatfull,
Barbara and Ralph McLean”
“Damian did a phenomenal job with my first time buyers. He has the heart of a teacher and took the time to walk them through every step. He called them multiple times a week and kept them on schedule for closing . Damian was so kind and generous with his time and made me look good! Thank you for a stellar experience, Damian!!!”
“If you're working with Michael Anthony & team, prepare for the easiest mortgage process of your lifetime! This is our 2nd closing with him, but won't be the last.”
“I'm a Realtor who has had the pleasure of working with Robin Hangartner on several transactions thus far, and I'm always excited to introduce new clients to her! She's effective, communicative, and always professional. Robin is fantastic at taking the time to explain the particulars of mortgage options to those newly introduced to the space and those with prior home buying experience. My clients routinely praise Robin's patience and highly personal communication.”
“Sue and the Ameris Bank team were WONDERFUL to work with. Sue was incredibly kind, patient and professional in purchasing my first home. She never missed a beat, answered every question I had (even after-hours and continues to even after my closing!) Couldn't recommend Sue more. The whole process went smoothly, even with an HOA/insurance hiccup, and I felt super confident and at ease with her on my team.”
“They were great. Easy, smooth and quick process. They were great about keeping us updated. Other lenders I've had to call, leave messages then wait a few days for a response. Everyone at Jasmine has been quick to response if I had any questions. They make you feel like your their only client. Highly recommend”
“Jeremy and his team were top notch from the beginning until our closing date! They were very informative and helpful. I would recommend them to anyone looking to purchase a home.”
“My house got closed yesterday . As you know, buying a new construction house is really challenging for new graduate, especially for international student. The staff Ping, Yale and Joey in Ping Mortgage company are very professional, knowledgeable and helpful with the loan application, processing and closing experience and everything went very smoothly, nicely. I would like to strongly recommend the Ping Mortgage to my friends and family.”
“Eric is so knowledgeable about all the products , he has tons of options. He helped me to do a Heloc with bank statement’s no income verification . This process was incredibly fast . Closed in 5 days after application . Eric was on top of everything and made the process super easy. I’m so thankful for the opportunity of working with Eric and I will recommend him 200% .”
“Eric Nearing is amazing and Coleen Stewart we are so grateful for you picking up our case and closing quickly. We are truly blessed to be moving forward and reaching new family goals!”
“Wesley and his team were an absolute pleasure to work with. They made me feel like I was thier top priority as a client, from the personal service to the weekly updates on where we were in the process. This was my 4th time working with lenders to either purchase or refinance a home, and by far the best experience to date with any lender. Thank you Wesley, Nick, Shannon and Jessica for a smooth and easy buying experience! You all rock!!”
“I recently had the pleasure of working with Chris, Hilary, and their exceptional team at Silverton Mortgage, and I couldn't be more impressed. From the moment I reached out, they were incredibly responsive and attentive, making the entire mortgage process a breeze. I wholeheartedly recommend Chris, Hilary, and their team to anyone considering a move in the real estate market. Their dedication, expertise, and exceptional service make them the ideal partners for your mortgage needs. Thank you for making my clients experience seamless and enjoyable!”
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“Leo, Randi, Tici…the entire team was PHENOMENAL to work with, and I would absolutely recommend them to anyone in need of a lender for purchasing, refi, you name it! Patient, QUICK (closed me a week early) and extremely knowledgeable. If you need a team, this is the team you want and need on your side!”