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December 2023 by Natasha B.
I was racially profiled. I left the store. I heard sirens. Two cars have driven up in front of me. One of the cops jumped out of the car and asked, did I steal a bottle of wine. I said absolutely not. He demanded that I ride back to the store. They rolled the tape. Of course I was innocent. William the manager, made a so-called apology. This will not be the end of this story!
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December 2023 by Gregory C.
Publix always has great service. I find they are in the top tier when it comes to grocery shopping and this location is no different. It's a small footprint store but has a lot to offer, very clean and organized and lots of food selection. I like the under $10 sushi and Wednesday specials here. Check them out for grocery needs next time you're in Sandy Springs.
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November 2023 by Kristen Nicole
Pharmacy called today to notify me of an issue with my prescription. She didn’t provide me full information, I tried to ask her to please give me more context. She cut me off before I could even finish my sentence and spoke very tersely and impatiently to me. Repeated herself more slowly like I was an idiot. I had to stop her and ask her to please let me ask my question before she would explain what the issue was. I did not get her name. I ask that the pharmacist who just made a call to me to please treat your patients with more respect and kindness in the future. There was zero need to treat me the way you just did.
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June 2023 by Michael C.
The worse Publix I have ever been. The Deli was out of GF wraps and very rude about it. The store is small and a mess. I would stay away from this store
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May 2023 by Kristin B.
Always a pleasure shopping at Publix. Todd, our cashier, did an incredible job ensuring we had found everything we were looking for and was a pleasure to talk with.
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April 2023 by William Morphis
They never ran out on anything you need. Great service and excellent staff.
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February 2023 by Fords Playground Ford
Andrea saved my life. She stayed open for me after getting released from the hospital with kidney stones at 9pm. She’s the best and needs an award. I tried to tip her but she refused with a smile. THANK YOU ANDREA!!!
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February 2023 by Tasha R.
Do Not shop here. I am an African-American attorney and I was followed around the store by the manager for no reason other than the color of my skin.its absolutely ridiculous that such racism is alive and well in 2023. I use to shop there regularly but not since I was harassed. Shame on Publix!
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December 2022 by Renee Esannason
I use the pharmacy because it is close to work. I am so pleased with the service. The pharmacist knows who I am when I come up to the window. She still verifies my information every time. I just love the way they make me feel as a customer.
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December 2022 by Jessica C.
Love this publix! It's easy to get to and in a diverse plaza! Parking is plentiful and easy.
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December 2022 by Lauren H.
Horrific customer service. When something rings up incorrectly, they should fix it for the customer and let them move on with their life. Instead they call 5 different people 1 after 1 with an agonizing wait when I had a sick child to get home to and a long line behind me. Publix is supposed to be better than that. At least the one by my house is.
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September 2022 by Khristopher Richardson
One of the most horrible experience ever. Today I went to get a refill on a prescription. When I went to the pickup register to inform what I was picking up an Employee by the name of Andrea assist me. After giving my information and what I was coming to get a refill on. I was notified to wait 5/10 mins at the latest. There I politely stand back while the prescription was to get refill. However I watched one customers after me get assistant. 2nd customer comes in and notice a customer after her get notice while she was she never she ever to be address. Meanwhile I’m still waiting. Next the male employee tell me to stand back or walk off somewhere till my prescription was filled. That’s not what Andrea informed me to do. However he wasn’t in the presence and coming off completely RUDE as hell informing me to stand back or walk off. Very unprofessional. He was however on the phone the whole complete time so therefore he didn’t know what was what before coming in the picture to say what he said. Customers are supposed to be first and for the looks of it this sure wasn’t it. I would go deep into what I saw but it not for the internet but Publix Store Manager will be seeing me and this will reach its highest.Note: don’t ever come in a picture if you don’t know what your colleague informed to a customer to do from the very beginning while you was on the phone assisting someone else. 09/06/2022 at 11:30pm
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September 2022 by Sean Grigg
I dont reccomend this location - small store with minimal selections and hard to find anything
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May 2022 by Dashay Newcomb
I shop at other Publix stores and this was the first time shopping here. I did a curbside pickup, waited 15 mins, called and she said oh just come in. When I called the woman didn’t ask me my name or anything to try to find my order she just sat quiet for 5 mins before I asked for a manager. If I wanted to come in I wouldn’t had did a curbside. This is ridiculous I will never shop at this Publix I will go the other one near by and I’m writing corporate a letter.
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May 2022 by Heuristic
They're incredibly slow and the employees are always grumpy and borderline rude. I'm switching pharmacies.
