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March 2025 by Larissa Melnyk
Came in last minute for a favorite hypoallergenic antiperspirant deodorant, but will return to this location for the favorite customer service!:
The store manager, Skyler, was so kind and helpful enough to explain the deodorant stocking situation for me regarding my favorite deodorant (that was temporarily not yet officially shelved for sale at walgreens as a chain)- even though the store was going to close in just a few minutes (he was even waiting by the doors already, ready to lock them shortly).
His calm, genuinely friendly and generous, lightly cheerful interaction with me while I was in the frantic state (stressing about where to get the deodorant after not seeing it on the shelves the first try of going in there several minutes before) was a highlight of my week and makes me want to go out of my way to specifically support this location for future purchases.
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March 2025 by Turkey Sausage
This has to be the rudest Walgreens that I’ve ever been to. I use their pharmacy and use their ATM and they told me I have to buy something additional for them to break a $20 bill. I’m already a customer. They make you wait long and their attitude is very hostile. Apparently they have a new manager because they’ve had problems here so I don’t recommend anyone coming here right now till they get there Staff in order.
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March 2025 by Denise Richard
I love this store, the location is perfect for me. I work right up the street. The store is clean. They always have someone ready to check you out. And the pharmacy girls are always extra helpful and the pharmacist is really nice lady.
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March 2025 by M. Alex
Skyler just ruined my night a simple return of two items with receipt was not good enough. Not only that the products that he said we're not there were on the receipt. He asked for my ID and I presented him the official paper copy from DMV and he said that was not good enough. Please make him make sense. He needs to be retrained and if he's a manage r good help y'all all
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May 2024 by Elba Ramirez
Excellent service
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December 2023 by Ewere Ewere
Dear Walgreens Management Team,I am writing to express my disappointment with the service I received at the #10265 Walgreens Pharmacy located at 4535 Roswell Rd, Sandy Springs, GA 30342. I recently tried to returned a bottle of Sambucol black elderberry syrup, and I was met with poor and unprofessional customer service.Initially, the cashier was willing to offer me a store credit for the product, but when she needed a manager override, a black lady appeared and refused to return the product because it had already expired. I had just purchased the syrup less than two or three weeks ago, meaning that it must have already been expired when I bought it. I found it frustrating that the manager was not sensitive to the situation and instead chose to deny my return.Although I did not have a receipt, I can guarantee that the bottle of elderberry syrup was recently purchased from your store. Furthermore, it was disappointing to find out that the syrup had high sugar content, and after the incident, I went to a Whole Foods store and purchased a healthier alternative to the product.The manager in charge acted as if she did not take the customer seriously and quite unprofessional. She was a black lady, heavyset with wild hair, and she treated me with disrespect. It wasn't just the refund that upset me; it was the way the manager treated me.I cannot help but feel discouraged by this experience and believe that Walgreens needs to improve its customer service training. Customers should be treated with respect and given fair treatment whenever they make returns at any of your stores. I hope you will take this matter seriously and investigate this incident and gave me the refund that I deserve. I can be reached atThank you for your attention to this matter.Sincerely,Shadia Ball
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May 2023 by London Charice
Went to the Walgreens today and was very dissatisfied!! It was a loud employee there on the phone, speaking about her wholeLife while us shoppers were trying to shopIn peace. She was SUPER LOUD! Super unhelpful , very displeasant, and no good customer service at all!! She actually was trying to argue with me in the store, Bcz I asked for someone to ring me up bcz no one was at the register in the front of the store. She yelled out and said it’s only TWO of us working, you have to wait. So you can go back to the front of the store And stand in the line until someone comes!!… Like seriously was talking to me like I was 3 years old ! Not only does she need to be trained better with customer service , but she also needs to learn how to multi task. Learn how to talk to customers, and say , mame i will be right with you, instead of saying what she said ! Riley was the one who helped me and she had such good customer service! Tekeyla the manager was really nice as well and the lead of the store he was pleasant as well! But that BRI GIRL, baby you need to learn how to use your words nicely to the customers, Bcz that’s what you’re working as. A CUSTOMER SERVICE REP! so act like it. You just need some more training! It will get you far in life .
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April 2023 by Jen W.
Walgreens must not be paying their people well because the staff here is among the rudest and laziest folks I've encountered in a while.
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March 2023 by Ron Vitello
I just moved into the area recently and this Walgreens is the closest to my home. I gotta say the thing that sticks out first and foremost at this location is the how friendly the staff is. Enough so I even told them tonight when I was there. I've even been complimented twice when I was there. This Walgreens is great for my self esteem. I mean that's all I need from my Walgreens is a friendly staff and this one is the best. Keep it up gang!
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December 2022 by Joe M.
Don't put up BOGO signs if your register register them and your employees don't know about it or know how to fix the register. Took 15 minutes to check out. Ridiculous and embarrassing
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November 2022 by Patrick Sullivan
Very poor service at this Walgreens Pharmacy. I've had multiple doctors call me to say the Pharmacist's are rude and disrespectful.They do not call when the order is ready and sometimes don't start filling the order until you come to pick it up.I'm taking my business across the street.
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October 2022 by Ron Baby
I just moved into the area recently and this Walgreens is the closest to my home. I gotta say the thing that sticks out first and foremost at this location is the how friendly the staff is. Enough so I even told them tonight when I was there. I've even been complimented twice when I was there. This Walgreens is great for my self esteem. I mean that's all I need from my Walgreens is a friendly staff and this one is the best. Keep it up gang!
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September 2022 by justin miller
This has to be the most unorganized and slowest Walgreens! Just to return one item I was sent to Photo department then sent the the beauty department then sent back to the front that was a very low line. It’s not a staffing concern or just a heavy traffic flow it’s just simple unorganized structure. I blame management!
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June 2022 by R V
I just moved into the area recently and this Walgreens is the closest to my home. I gotta say the thing that sticks out first and foremost at this location is the how friendly the staff is. Enough so I even told them tonight when I was there. I've even been complimented twice when I was there. This Walgreens is great for my self esteem. I mean that's all I need from my Walgreens is a friendly staff and this one is the best. Keep it up gang!
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June 2022 by Pedro Góes
Poor experience
