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March 2024 by larry kennedy
BOA is horrible. Would not cash a check someone had written me because I didn't have an account there. I had multiple IDs and the check was not for a particular large amount. Was told to go to my bank to cash it. Why would my bank cash their check?
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December 2023 by Tomeka Utley
This is the bank that I've been with since I can remember. They're always so friendly and helpful. They make sure you understand everything that is needed to know.
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November 2023 by Kenneth Davis
Went to Victory Drive location this morning. Long lines with 1 teller. When I finally made it to the window to cash a check (DRAWN ON BANK OF AMERICA) I was told that due to me not having an account with them, I must pay a $8.00 check cashing fee. I reinforced with the teller that the account related to the check was a BANK OF AMERICA ACCOUNT! She said she can see that, but I still must pay the fee. Disgusting.
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September 2023 by Erica Jackson
I waited a whole hour to cash a check and it was only 2 people before me. The tellers have no patience for older people. The better said it was 2 windows open but It was only one teller with an open window. Horrible service.
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September 2023 by Martell Merritt
I want to give 0 stars. I had a terrible experience with Banks of America today. I went there to open a bank account for my teenager and I waited 15 minutes for someone to tell me, if their 10:30 appointment doesn't show then they can help me. I arrived at the bank at 9:45, Y should I have to wait until after 10:30 to be seen. I will never bank with Bank of America for my teenager. 0 zero professionalism and 0 customer service skills
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July 2023 by johnny longstockings
wont answer the phone. what is youre newest excuse for this BoA? You have no so many...
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June 2023 by Leah O.
This is my local branch (the one closest to my house) I haven't been in l side of the bank in ages. If I need to go inside, I usually drive to pooler because historically I've gotten better service. There is an atm machine on the front of the building that you have to get out of your car to use or there are two drive up machines around the back which I find very convenient. It's got it's own parking lot.
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April 2023 by Linda Jackson
Very helpful bankers!
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December 2022 by Phillip Gordon
Great personal, great attitudes, love the service. Thanks Bank of America !
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October 2022 by Kat Nguyen
Stop telling customers that we’re busy because it’s the 1st,2nd, or 3rd day of the month or because it’s Monday or because there is only one teller working while 4 other people just walking around with no customer. This location is busy every single time I’m there doesn’t matter what date or time! On the BOA itself, please open more branches or hire more people. On this BOA location, acknowledge customers with a better attitude. I don’t mind waiting for an hour or two in line (because I got used to it every time coming in), but definitely don’t tolerate attitudes! Think twice before you want to come in for helps!
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August 2022 by Miranda Fenton
Lack of knowledge by employees.
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July 2022 by Thomas Lavelle
Like many BOA places in Savannah this site still has no drive thru service. When you walk in the bank it is 20 people deep and they have one or two tellers.
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May 2022 by Lakesha Leach
4p.m. is not a good time for a bank to close. You give no co soderwtion to those who at least expect 5. Should close at 6p.m so.e days to accommodate your patrons. Especially dealing with business.
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December 2021 by Tyler Holloway
Ms. Cytra is awesome! The tellers here are very friendly and accommodating.
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November 2021 by Amber Jones
Usually have no issues with this location however while waiting in line it was my turn I walked up to the next teller and she barked “IM NOT AVAILABLE” like first of all pump the brakes - this is my first interaction w you and this is how you decide to act? Just rude. I work in customer service and have for many years… There is a way to talk to people and that is not it. The second teller that assisted me was very pleasant.
