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December 2023 by A. T.
Do not book here!! You will regret it. It was our worst stay ever. We did 3 days at this rundown and dangerous hotel. WiFi only works for a few seconds at a time by the way. The first room they put us in, had no heat. We had to move. Second room, heat cut out. Had to move again! Third room, fridge did not work. Vicious dog of guest on first floor, barely in control, growled and snapped at my husband each time he went downstairs. Loud partying in parking lot all night. Entire 2nd floor hallway reeked of smoke. Staff could not have cared less. We were refused a refund. Manager “out of town.”Noteworthy details: Staff and management will laugh at your concerns and blame you for their problems
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November 2023 by Lily Ms.waytomanyfandoms
On the positive side:The breakfast was goodEmployees were nicePretty nice locationMost of the room was cleanOn the negative side:The desk drawer was half stained when we got there and seemed wet? It looked as if someone had spilled coffee grounds all over?The water pressure is the worstYou rarely get even semi-warm water for the showers (I was there a week and maybe had 2 showers where I wasn't shivering)My fiance and I joked the toilet was haunted because once you flushed it (half of the time) it would repeatedly keep flushingThis wasn't in their control but the power was out for a few hours in the middle of the night so it was dark and hot. But we got no reimbursement, discount or anything for it. I later went to the desk to ask what was happening and they explained that an electric pole had to be fixed because someone had crashed their car into it. They had about an hour notice that the power would be completely shut off in order to fix the pole and yet they didn't send out texts, emails, nothing to give guests a heads up.We stayed on the second level and my fiance noticed multiple times he could smell weed.The couch in the room was so stained and gross I refused to even sit on it.Some other guests are loud and rowdyTV remote was brokenWifi didn't workOne of the lamps would continously flickerThis isn't necessarily bad just weird but there was no fan in the bathroom?Unfortunately this is one of the "better" hotels in the area because most Savannah hotels are a lot worst than this one.
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September 2023 by Kaletha Smith (Lisa)
Nice room and close to I95. Pet friendly which is a plus. Front desk lady pleasnt & helpful. Nice complimentary breakfast. Room was alright for the price.Rooms: Comfy beds daughter enjoyed it.
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September 2023 by Nick Name
OVER NIGHT LADY KICKED ME OUT AFTER I RETURNED AT 630 PM FROM WORKING ALL DAY EVEN THOUGH I BOOKED ANOTHER NIGHT ONLINE WITH WYNDHAM ITSELF. SHES A MISERABLE IGNORANT PERSON.... ASKED ME WHY I WAS TO BUSY TO CHECK BACK IN EARLIER........ SOME OF US ACTUALLY WORK...SHE THEN GOT INTO IT WITH THE GUY BEHIND ME WHO ALSO CLEARLY JUST GOT OUT OF WORK...Stayed a night for work, then needed to extend stay so talked to front desk at 1030 am and booked another night through Wyndham online. I got back from work at 630 pm after a 12 hour day and the "lady" working the desk informed me I hadn't been charged yet and who do I think I am checking in at 630!!?!?!The morning person was fine and had no issues and you can check into a hotel anytime so ifk why she made a huge deal. Needles to say after 12 hours of working I wasn't in he mood to entertain her ignorance and lack of customer service. She then charged my card( even though I reserved room at 1030 am) and kicked me out. Threatened to call the police even...Very very very ignorant human with zero grace or understanding. Never again will I come to a Wyndham hotel and I book weeks at time for work.Again a terrible experience and a terrible human working nights.everyone else was pleasant.DO NOT GO HERESafety: The over night lady is bad for your health.. Good luck getting a new hotel if you check in too late for her liking... pathetic human
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September 2023 by Tina Bobina
Great location next to the highway. Both ladies at check in and check out were nice. Need to clean better. You can tell the dressers and tv along with the remote were not wiped down. The remote had some type of black soot or something on it and dust accumulated on the night stand and dressers. The bathroom floor grout needed to be cleaned.
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August 2023 by Angela B.
The customer service that my family and I received on Saturday, August 26, 2023 at approximately 5:00pm from the front desk agent was AWFUL. She was extremely rude and not welcoming. She also was not willing to help with our reservation. I would not recommend this hotel to anyone because of her NASTY ATTITUDE!! In my opinion, the clerk should not have a job in the hospitality industry, as she was not hospitable and was quick to turn us away. We were repeat customers of the Baymont chain, but we do not plan on ever supporting the Baymont chain again due to the day shift clerk's attitude. The night clerk was nice and professional and the beds were comfy!
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August 2023 by Tanzaneya Taylor
Do NOT stay here. Rooms are bare minimum cleaned.Hair still everywhere , smells musty, bathroom is horrific with stains, and spills all over the counter and floors.Front desk is very non-helpfulOn top of all of this me and my best friend got stuck in the elevator as well as 3 other people (5 in total). We pressed the help and call buttons and nothing happened. Then we called the front desk which after we told her we were stuck in there she hung up!!!!! Who hangs up the phone when people are stuck in an elevator?!? the one working the front desk was the elder black woman. When we finally got out of the elevator, we asked why she hung up on us she gave no answers besides theres a switch to reset the elevator. No apology for being stuck- didn’t say she would look into it or anything! No one has done anything to resolve this issue or even said I’m sorry for that happening to you all.Rooms: Rooms were rooms- not cleaned. Even after housekeeping came. Loud guests upstairs stomping. Only pro was the space in the king suite.
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July 2023 by Jodi G.
So let's see.... Let's start at the beginning. Front desk staff not super friendly. Almost combative at times. Dirty sheets when I got to room. Dark hair and what felt like sand in sheets. Windows dirty. Floor was not clean and towels had holes. Walls are thin. Hallways are not air conditioned and the vending machines are not cold. Got a melted candy bar and a hot Coke. Nice. Got to sleep next to a room with a barking dog. I had a small uhaul trailer because I was bringing my son (who is in the military) his motorcycle. Got told to park it in one spot by front desk and then left to see the River walk. I got a call after I was 20 min away asking me to come move it to another spot?! Free breakfast was nasty. Processed, barely edible junk. Old bread, microwave croissants and machine pancakes that were gritty. Thank God Perkins restaurant is next door. Not worth the money at all.
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July 2023 by Debi Moore
I paid $71 for a night. My room was comfortable I had a queen size bed a wall mounted television a microwave in a refrigerator. The only thing is the bathrooms are old and there is some mold in the shower other than that it isn't a bad place to stay. The beds were
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June 2023 by Corina D.
Stayed here last year and no problems. Very nice, clean room. I have severe mold allergies so it's important that the room is clean. We checked in June 24 2023, and the woman behind the counter was nice which is really all I can say that's good. We got to the room and it had a bit of an off smell which I thought may have been stale smoke. We put the air on and went out to grab dinner. Upon returning 2 hours later, the overwhelming musty smell hit us right away and my eyes started burning. I went down to the desk and was told they are sold out so nothing was available. At this point my only option was to leave or I would end up in the emergency room. Right now, I'm getting the run around by the hotel for a refund through Priceline. Avoid this place at all costs.
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April 2023 by Mary Codd
Nice clean room in a pet-friendly hotel. ($20 extra for our dog) I would have appreciated a larger fridge with a freezer compartment. Also, the fridge door was missing the bar to hold 1/2 gallon beverage containers. We missed breakfast by a few minutes. It ended and was all cleared away by 9:30am.
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April 2023 by Charlene Scheer
Stayed here last night. Great location. Front desk super friendly and helpful.Definitely not worth the $175 we paid for 1 night. The bed sounded like the foundation was broke. Shower could have been cleaner. Something was spilled on the desk chair.Breakfast had a lot of variety.
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March 2023 by Chloe S.
Staff are friendly. Room is very spacious. Bed is comfy. The bathroom is clean and lovely. Shower pressure is awesome. Definitely recommend this hotel if you need a place to sleep for the night or two would stay here again. Clean room, NO bugs. Worth every penny.
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January 2023 by Lisa Gottschalk
Staff was very friendly, lobby was very clean! They let us do a late check out.. are room was clean. The floors need some more attention! The bedding was all clean! The beds were very comfortable! I would stay there again. Plus they offer a nice breakfast spread! Alot of hotels stopped due to covid!
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January 2023 by Carl L.
I just bumped my rating to thee stars as they gave me a credit on my bill after I complained to corporate. Hopefully the relieved the employee that had the attitude of his job.
