-
August 2023 by Robert Carroll
I recently posted a negative review regarding Benchmarks horrendous phone and messaging service (not against the Victory Drive facility). It explains my frustrations with their call back and messages not being returned.I did follow through with my PT at the Victory Drive facility and was somewhat pleased.However, on my second visit my PT says that her "boss" asked that I delete or updated my review. I was aghast and chagrined that her boss would have the unmitigated gall to ask me to remove an HONEST AND TRUTHFUL review.After debating this aggravation I have decided not to continue my PT with Benchmark.Their decision to request I remove my negative review.. rather than fix their abomination of a phone system tells me that their brand is more important than my truthfulness.. and me as a client.
-
August 2023 by Jimmie Akridge
Tonya Hamilton is a great therapist, I enjoyed working with her.???
-
June 2023 by Nikki Portner
When I first walked into the building I didn't know what to expect but I was instantly overwhelmed with the feeling of comfort and acceptance of the staffs and therapists there. I also discovered that I had a little more serious situation with my injury than I thought. The staffs and therapists made sure they assessed my pain in a way that made me feel more like family instead of a patient. Mrs. Nicole was so attentive and understanding. I recommend this place for anyone who needs physical therapy with the feeling of being wanted. THANK YOU ALL.?
-
February 2023 by Peter Young
Disgraceful facility. Will cancel your appointment, not call, and only inform you in person after you've invested a day and traveled a long distance to be there. Any PT facility in the region is better and more professional than this one.
-
February 2023 by Peter Y.
Disgraceful facility. Will cancel your appointment, not call, and only inform you in person after you've invested a day and traveled a long distance to be there. Any PT facility in the region is better and more professional than this one.
-
February 2023 by Savannah Glamour
They really listen to your needs, have fun and creative workouts. The dry needling was a game changer for my chronic neck pain, basically cured it!
-
April 2022 by Jacquelyn Smith
Rebecca was very kind and knowledgeable of key areas of the body. Loved working with her, me and Mr. Smith .
-
July 2021 by Phyllis Sapp
Update from last review:I had my TKR (total knee replacement),The staff is absolutely ?fantastic! Started therapy just 2 days after surgery, started with a rolling walker, within a week walking with a cane, now 4 weeks out of surgery, I'm having no pain, stopped taking pain meds, Riding a bike,, getting ready to take a kayak trip next week. I owe my quick recovery to the wonderful staff at Bench mark. Totally LOVE the staff! They are the best, professional and courtesy abounds!
-
May 2021 by Francenia Terrellio
Very professional and a great staff. I highly recommend Benchmark on Victory Dr. Mark helped me to walk again from a knee injury. I am very pleased . Thank you Mark you're the Best.
-
April 2021 by ginger mccoy
Had a great experience with Mark and all of his staff. Helpful and knowledgeable, easy to schedule appointments and looked forward to my sessions. Would recommend to anyone.
-
March 2021 by Peter Sullivan
Benchmark Physical Therapy is excellent. Dr Mark Powers is top notch and the intern Nicole was fantastic. Rachel was always welcoming when I came in for my sessions. Great place to go for physical therapy
-
March 2021 by Alice Pollak
Dr. Mark Powers & staff were excellent - I have used them before and would certainly highly recommend MarK again! Mark is Very Knowledgeable and that’s what’s needed Once your MD recommends you see a physical therapist. Thank You Mark & staff.
-
February 2021 by Adam Grinovich
Came in with an escalating inflamed hamstring due to repetitive stress from running. Was very much at the end of my rope as I was 1/3 into training for my first 50k ultra marathon. Mark calmed me down, identified the problem, and gave me a great routine to work through on my own time.I went here out of pocket and did not regret it in any way. In total it took 3 sessions to get me back on track - My race is next week and I managed to build milage and strength while treating the injury - Mark was super engaged, often answering texts and emails as my training weeks progressed.An absolute asset for athletic injuries - Mark saved the day and kept me in the race.
-
February 2021 by Nicky Rountree
Going into benchmark I was scared that it would be hard but I wanted to walk right again I have been going to benchmark since January 2019 and I have had some major surgeries they truly have helped me a lot sometimes i feel down and walking in there their energy is everything it lifts your spirit and it make you want to feel better to push they have helped me physically and mentally they are caring understanding and they are hands on from Rachel to Mark they are awesome I wouldn’t want to go anywhere else
-
February 2021 by Another Ride LLC
I was afraid that my knee is going to take time to heal; but Mark knew how to deal with it and now I feel way better. Thank you!
