Budget Car Rental

Car Rental
Hours: Budget Car Rental has received mixed reviews from customers, highlighting both positive experiences and areas needing improvement. Several customers praised staff members, especially Reina, for going above and beyond to help during stressful situations. One customer was stranded at the airport during a flight cancellation but was helped by a staff member who offered a pickup, allowing them to get home safely. Reina was also commended for her excellent customer service when a reservation mistake was promptly and kindly handled, turning a potentially stressful situation into a positive experience. However, the reviews also point out some common issues. Customers experienced long wait times, with lines moving slowly and multiple delays at the counter. Some faced trouble with their bookings, including being forced to accept different vehicles than reserved or dealing with a lack of clean cars. Staffing shortages and limited vehicle availability, especially during busy times, contributed to these delays. One customer was disappointed to learn their reserved compact car was now electric, which was not suitable for their needs, and no discount was offered for the upgrade. Additionally, problems like unresponsive roadside assistance and unhelpful staff added to the frustrations. Overall, Budget Car Rental is appreciated for helpful staff and good vehicle options, but customers often encountered long waits, booking issues, and inconsistent service that impacted their rental experience.

• 0.02 miles

  

  Payless Car Rental Car Rental
• 0.02 miles

  

  Avis Car Rental Car Rental
• 0.02 miles

  

  Alamo Rent A Car Car Rental

1. Savannah, Georgia