-
December 2023 by meg l.
Everyone is so nice and cooperative. Prices rock and I always tell my friends to check them out!
-
November 2023 by Erica Guerne
This is not a fake profile, she acuses any complaint online as a fake profile. It's amazing how the manager Moira Sheehan never takes responsibility for any of the mistakes her shop makes. Their money back guarantee if not fixed right is a flat out lie. She is rude and crass. Amazing how much time she spends arguing with every single person. She has no accountability for anything and it's always the customers fault. If you question the cost of your repair that wasn't repaired, watch out. She will unleash a foul mouthed reply in such a shrill voice that it will make your dog howl. Be warned and approach with caution. Very rude, unhinged and argumentative.
-
November 2023 by BoysDontCryShowers
Never in my life have I seen quite a vindictive business owner. Even on my worst trips to the mechanic my car was only in a shop for a week. And even then I walked out with a fixed problem. My friend took her car to this shop paid $1.5k and the problem wasn’t resolved. The employee might have been confused so I cannot blame him but I don’t know if he was being sincere or the owners goal is to squeeze as much money out of customers as possible.The owner holds my friends car hostage and tells her she’ll need to call her back to discuss payment rather than taking care of it right away. Additionally, she berated her employees asking them why they needed to go to the doctor. If you’re the employee with stomach problems please get out of there and fast, your health isn’t worth the insanity and cruelty your boss has for employees and customers.
-
November 2023 by Elissa P.
I hear no screaming in the you tube video, so that's a lie."Volunteered to pay", maybe you should volunteer to refund and apologize.Do the right thing and nobody would be upset.
-
November 2023 by Erica G.
My car was in their shop for 16 days. The communication was lacking, I had to call every day to see what was going on. She charged me $1500 to fix my vehicle prior to fixing it, and they didn't fix the issue. The manager Moira is hostile when you approach them about your bill when they haven't fixed the problem. I suggest you record every interaction you have with them like I did. I have her recorded and yelling and cussing me out and kicking me out of her office TWICE when I went to discuss the 1500 bill and to pick up my keys. She won't contact me and is keeping the $1500 I paid her (Moira) for not fixing my car. I even told them what the issue was when I dropped it off. They also lied to me about the warranty to sell me more parts. They offer a money back guarantee if they don't fix your car. That's another lie. I'm contacting the BBB and a lawyer and I will not back down until she does the right thing. She lacks accountability for anything that goes wrong in her shop. Fair warning to anyone going there, she is extremely rude and has a serious lack of common decency.Here is a link to them swindling a customer and telling THREE lies. youtu.be/KwZsUxVvX00?si=… I also have recorded my interactions with her showing how hostile she is and not willing to discuss the bill they made me pay upfront prior to the work being done. That was my first red flag. Moira of CARma Auto Care, do the right thing and refund the money you took from me.
-
October 2023 by Kristy Apple
I went in with engine concerns. Thank God they gave me the good news and a diagnosis of what my issue was. First, they worked me in very quickly. They were efficient, and I had my car back rather quickly. I had photos with proof of issue and an estimate on the fix. They were so professional and fast. Now, I elected to wait on the repair for a little longer, so I will update everyone on what the final outcome will be, but for now, I'm totally happy with what has transpired thus far. I definitely recommend them.
-
October 2023 by NANCY SESTERHENN
I needed my older car checked out thoroughly for an upcoming road trip. CARma inspected my car in a timely manner and kept me updated on their findings. I was emailed the detailed report along with an estimate and picture of a problem that was found. I would totally recommend this business.Service: Vehicle Inspection
-
September 2023 by Kim Richardson
These guys/gals are the best! Quality work, amazing customer service and timely. I will never go anywhere else for my mini cooper.
-
September 2023 by Charles Saytanides
I have used CARMA for several repairs for my Audi S5. This time was to perform oil change, filter, and rotate tires. Christian knows my Audi and always performs exceptional work and explains what was done and if anything is needed. Cassidy is a pleasure to work with. They are now my primary reason to return for service for my AudiService: Oil change
-
September 2023 by Skip Lawwill
Pleasant experience, staf friendly and knowledgeable. Took my 2017 explorer sport in to evaluate ac blowing hot. Quick diagnosis and repaired within a week and now blows cold again. ThanksServices: Auto A/C recharge
-
September 2023 by Shadon Miller
They took good care of me and the car when I called them they went and told my car instantly brought it back to the shop. I really do appreciate them they save me a lot of money, and a
-
September 2023 by Kaye Hancock
For three years since moving to Savannah I have taken my Mini Cooper to CARma Auto Care and have been extremely satisfied with their expertise! Everyone is professional and courteous. I definitely rely on CARma!Services: Tires
-
July 2023 by A G
TESLA. YES, they service them! Did a great job with mine. Mechanic seemed very knowledgeable about the cars
-
July 2023 by Cathy S.
My car sat in my garage for 6 weeks and the battery died. I jumped the battery and everything was fine, except the a/c wouldn't do on. It was the hottest week of the summer, and I had no a/c. I called other repair shops who could fit me in 2 weeks to a month from now! I put a request on Yelp and CARma got back to me that evening! I called in the morning and brought it in that afternoon. They ran the Climate Control diagnostic and discovered it just needed a reset. They only charged me for the diagnostic.
-
June 2023 by Ron G.
I have been taking my two cars to Carma Care for approximately two years, was happy with their service, and had posted a positive review. As a Christian, I rarely post negative reviews but given the severity, resulting danger to which I was exposed, and the attitude of the owner of Carma Care, I must post this review. I have no interest in lying, exaggerating, or talking negatively about someone. I waited three weeks to post this to ensure that everything in this review is factual vice emotional. My concern is that someone else may have a similar experience and lose a wheel, like I almost did.In April 2023, Carma Care performed a wheel rotation during which the mechanic only PUT THE LUG NUTS ON HAND TIGHT (which was later verified by two independent mechanics), that could have proved fatal, given that my front wheel almost came off on the interstate highway.I was 200 miles into a 1000 mile trip when the car started to make a loud noise and shuddered. I got off the interstate and noticed that two adjacent lug bolts on the left front wheel had sheared off. The nuts had not only come off, but THE LUG BOLTS HAD BROKEN OFF, so it was not a simple matter of installing new nuts. I nursed the car to a repair shop and by the time I got there I was down to one lug on the front wheel, which was tilting badly, and I was missing several lugs on other wheels. Imagine what would have happened if the front wheel had come off in heavy traffic on an interstate highway at 70 MPH.While I was waiting for service, I emailed Carma to inform them of the situation. I stated that Carma had recently either done a brake job or a wheel rotation on the car. I could not remember which. I said that I would continue to do business with Carma if they would inform the mechanic, so that the same thing would not happen to someone else. I did not ask for anything else. The response from the owner, Moira, was that Carma had not done a brake job, and the lug nuts would have come off sooner if they were loose. Moira would not acknowledge that Carma had performed a wheel rotation.When I was able to access my records, I emailed Moira back and confirmed that Carma had performed a wheel rotation on April 7 and told her that the car only gets used for trips and had therefore sat in the garage since the wheel rotation had been performed. (I am the only driver on both cars. No one snuck into my garage and loosened the lug nuts.) I reiterated that I would continue to have Carma service my two cars if she would simply inform the mechanic of his error. I asked for nothing else.Moira never responded to this email. I followed up with a phone call to Adam at the front desk at Carma and told him that we are all human and make mistakes, but because of Moira's attitude, I would be posting a review. I still have not heard from Moira. I have not asked for reimbursement, admission of guilt, satisfaction of warranty of their work, etc. I simply wanted to make sure that the mechanic did not make the same mistake on someone else's car.Clearly, Carma does not stand behind their work, which is surprising, given the following response of Moira to a positive review by Colin on July 18, 2022: That's what LIFETIME warranty on labor is all about. Apparently, there is no warranty on a simple wheel rotation.I lost significant time on my trip, and two mechanics told me that my front wheel needs to be replaced because the stress caused the lug holes to elongate. Once I replace the wheel, my total outlay will be well over $1000.Moira has decided that it is more important to lose years of guaranteed future business on my two cars than to simply tell me that she educated the mechanic, which is all that I asked for.
