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April 2024 by Pixie Travaille
They shouldn’t have given me this. Burnt as hell and MELTED styrofoam, this was also shoved at the bottom of the bag. So the employee was obviously very aware she shouldn’t have given it to us in the first place.
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March 2024 by Alexander Kane
Slow asl but comes in extremely clutch at 2am when you got the munchies.
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March 2024 by Kyle Whyte
They got my order wrong TWICE.
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February 2024 by Live Life
Just went through drive through.. my hushpuppies were like brickes I asked for a chicken club and got a chicken sandwich with lettuce . I made it clear I wanted the grilled club with no lettuce , that would leave tomato bacon and mayo I have nothing but blah.. we ordered a total of 4 trays.. get to the window asked how many do u have she said 4 and gives us 4 drinks then the manager comes and says how many trays are you supposed to have (after already asking and the cashier verified) we said 4 she said she must've forgotten the 4th we asked for the reciept only 3 trays and she proceeded to charge us 8 bucks and change and I asked how did we get 4 drinks if she forgot a tray.. so needless to say training is overdue and needed.. I tried to call but I get corporate.. and of course they are closed. This is the 1st time I've had this problem but usually I go to the POOLER location they are always TOP NOTCH..
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February 2024 by Maman Sedifo Thiam
I will never buy from cookout again. French fries are burned and very oily, burger not good.
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February 2024 by Ryan Washington
Why do you all have a double line only to let other people go ahead I've been in line for 30 mins and 2 cars passed me all ready that was behind me there as to be a better way Cook out!
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February 2024 by Preston Williamson
Food is always great. Atmosphere and customer service aren’t always great. I mean, I work in the food industry and understand it can be tough. Just at least try and be nice to the customers you serve.
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February 2024 by Emily Sommers
Its cookout!
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February 2024 by Rob D
Food is always fresh and hot!
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February 2024 by Janet Webster
I stopped in thinking I would get a juicy fire grilled burger.as the sign says. Not impressed at all. Fire grilled burgers? Don't think so. Burger King charbroiled burgers beat them hands down.
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January 2024 by Akie Kee
The onion rings are ??
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January 2024 by Michael Hall
Always on point at this location. Great flavor on the burgers.
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January 2024 by Southeast Second Chance, Inc.
It's like the "fast food" places from the 60s & 70s.
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January 2024 by Nick Hall
I would rate this negative stars if I could. Extremely Rude employee at the counter. When taking my order after every single thing I said, it was “is that it?”. In the most condescending way. My order was made incorrectly, which is no big deal. I ordered a big DOUBLE burger. It was only a single small patty so I went to the counter and let them know. My response was rudely “ there’s two patties” without ever even looking at the burger. I said no you’re wrong and opened the burger up. She then decides to tell me that the one patty is in fact two “stuck” together. I pulled the one single patty out and waved it in front of her and said show me how this is two patties. She looked like a windows 98 computer trying to reboot. She takes my hamburger back and gets it remade properly which is what should have happened in the very beginning. I’m sitting in the store writing this review because this place is aweful. Don’t come here ever.
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November 2023 by Michael Lessar
Stopped for a milkshake, they have a large variety of shakes and are very good.