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November 2023 by Samuel Nobles
Amazing. The car speaks for itself and I’m very proud of my purchase. My salesperson, Mr. Michael, was very knowledgeable and continues to answer any and all questions.
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October 2023 by John Habets
Ordered a '24 X3 with exact options we wanted. Staff all courteous and professional. Helpful in explaining options and features. A low stress and pleasant experience.
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October 2023 by Kris Brenard
The sales crew at Critz BMW are all top drawer…with a special mention for Jesse Summers.His BMW product knowledge is fabulous and while delivering my new X3 this morning he took the time to patiently answer all of my questions without rushing me through all the complex details. I was able to drive off with confidence and a big smile on my face! Thank you Jesse!Also came away very impressed with Gillian handling the closing process with all the paperwork prepared to perfection! Gillian answered all my questions and made me feel very comfortable every step of the way. She is very bright, well spoken and charming to boot…she made this entire process a pleasure and easy to understand.Thank you Gillian!If you’re looking for a new world class luxury BMW car coupled with an expert team providing a professional and gracious purchase experience…look no further…the Critz BMW crew can’t be beat and they will bend over backwards to earn your business! Just go there to buy your new BMW…you’ll be impressed and happy you did!!
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October 2023 by Fay Woodruff
We had an excellent sales professional in Chris! He was knowledgable and very helpful to us throughout the process. Mark is is running an excellent operation at Critz BMW. The atmosphere is welcoming and non pressure which we appreciated very much. The quality of BMW vehicles is another reason for the high rating and we love our new one. Great experience in every way!
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October 2023 by John Cauble
I want to thank Chris and Jillian for going above and beyond to help my wife find her dream car. They completed the entire transaction by phone and mail. Then shipped our BMW to us which came in mint condition. I would definitely recommend Critz to anyone looking for a new luxury car!! Followus on Facebook @ John Cauble ✌️?
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September 2023 by Shawn K.
Awful. On hold forever or sent to voicemail. Basic service needs overlooked (eg. checking tire pressure). Getting your vehicle back after first service appointment only to be alerted the next day tire pressure is very low on all tires is laughable... and sad. Yes, I checked for punctures, nails, etc.
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September 2023 by Gregory Santamala
Pleasure dealing with Mike Myers and his associates at Critz BMW. Friendly, professional and “non pushy” Mike and his team work with you without that “overbearing “ pressure that usually accompanies buying a vehicle. Had other dealerships closer, but Mike and his associates made it a no-brainer that we’d rather drive the extra few miles and deal with him and his crew. Loving our new BMW!
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September 2023 by Alexis Gonzalez
Jesse Summers was my Salesperson. Very knowledgeable Very nice guy friendly . He made my dream come true. We made a me a deal on my brand new 2024 BMW M4 COMPETITION Isle of Man Green. I love my car . From a colleague from Car business thank you so much Jesse and Critz BMW ! Now I'm living my dream at his fullest. First ever brand new BMW !
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September 2023 by Maggie McClurg
Highly recommend, I received incredible service! Shoutout to Philip who was so attentive and helpful throughout the entire process. This was my first time buying a car and it was such a process (all on my end) and when I tell you that Philip went above and beyond I really mean it. Such a kind man who went out of his way to make things easier for me. The entire team is so kind and outstanding at their jobs!
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August 2023 by Derek Miles
Great experience with lease of two BMW’s (M440ix and M8 competition Gran Coupe)Rafael Shimov was excellent with these transactions, as well as Jill (financial guru), Mark, and Iggy. They answered any and all questions I had.
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August 2023 by Dylan Sauers
The purchase of our 2024 X5 was made easy at Critz with the help from Nikki, Mark and Jillian! They gave us a great number for our trade and were very helpful with getting the specific options we wanted on our BMW. Very pleased with the overall process. Highly recommend! Thank you all!
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August 2023 by Christine Rives
Our salesman Jesse Summers was extremely helpful finding the perfect vehicle for us. Critz gives wonderful service and is well respected in our community.
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August 2023 by Vic Reynolds
Danielle Taylor was great to work with once again. It was the same wonderful sales experience I have enjoyed for the last five trucks. Dale Critz III sent out a very nice email with a fair offer for my vehicle so I called Danielle and she made it happen in a few weeks. Thanks again team Critz!!!If your looking for a vehicle give them a call.
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July 2023 by Talesha M
I took my car in because oil change & inspection due displayed on the dashboard. When I called to schedule the appointment the young lady did mentioned they will only be able to do the oil change, which I thought was odd because I purchased the car from there that included a 2 year warranty. The staff was great! They arranged for an Uber to take me to work and pick me up after work to get my car. Which, I thought was awesome! I thought I was going to receive the same outstanding service I received when I purchased my vehicle in February with my saleman John. I gave 4 stars because my service experience was different than my purchase experience. I don't know which person worked on my car. They didn't further explain why they couldn't do the inspection or gave recommendations on how soon I need to get the inspection, etc. If the person who worked on my car would have talked with me afterwards that would have given me a more personal experience and I would have felt like they appreciated my business and I'm not just another number to add to their clientele. My car wasn't where they told me it was. A worker helped me find it. He said they don't normally park it there, but it was behind the fence. Not sure if I'll come back.
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July 2023 by pmess1000
Critz did an excellent job on my i3. They ordered the necessary parts and kept me updated. Next day my car was all fixed and nicely cleaned. They were upfront about the cost so no surprises.