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July 2023 by Carla Massengale
My bestie's mom had passed, so we went to support her. I had a paper script from an Atlanta doctor. The hospital pharmacy at Candler has a policy to not fill for out of town doctors because it takes extra steps. The CVS pharmacist went the extra mile and filled the script for me. True patient care.
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May 2023 by Sally S.
I'm chiefly reviewing the pharmacy here. My main pharmacy is Walgreens, but I had to go here to get a specific medication. Mind you, I've been taking this medication for 10 years. I spoke to a pharmacist on the phone, and I kid you not, she had no idea what she was doing. She pulled up the wrong prescription for me and went through this spiel of confusing information, only to realize she was talking about the wrong one and put me on hold for a while to get the right one. Six months ago I came here and paid around $160 out of pocket for the same medication. The pharmacist finally told me I'd be paying $160. I said okay. She continues to do some more typing and then comes back to tell me the total is $500. I asked about the $160 number, and she said "I never said $160. I never said that number." I would've thought I was going crazy if my mom hadn't been listening and told me she couldn't believe how the pharmacist threw that number out there only to either 1. forget or 2. lie about it to cover up some other mistake. I moved that prescription back to Walgreens ASAP. HOWEVER, the regular store staff are absolutely wonderful. They never fail to say hello whenever I walk in and make amazing conversation. Very helpful and super fast.
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August 2022 by Erica Brown
This was my first time at this particular location as I frequent the one closer to my home.. The pharmacy staff today was very rude upon approach no good morning no nothing.....just a....GO TO THE DROP OFF WINDOW. The staff member handling my booster appointment was extremely unprofessional, got an attitude when I mistakenly did not bring a card and when I asked her a question, she walked away and had me just standing there until the other staff member (the only reason why I gave 3 stars) approached me and helped. Customer service is obviously not for the black girl with the short twisted hair and she needs to find another job!