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November 2023 by Janice Barnett
After having my car in the shop for a week, my insurance booked me with another location near my mechanic, but they couldn't get me into a vehicle until 2 days after I needed it. This location was closer to my home. They were very helpful and put me into a beautiful RAV4 immediately. The car was very clean with no lingering smells. In fact, it still smelled brand new. Thanks for taking care of my transportation needs!
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October 2023 by Maryssa Cowart
had a reservation through my insurance but once I got to this location they said they only had 3 cars available and could not help me? then blankly stared at his computer until I left…. very vague and unhelpful.
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July 2023 by R B
Horrible customer service and communication, after a reservation was booked and time take to come get said reservation, customer service states, that’s they “attempted” to call me to inform me my car size was not available.
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June 2023 by Joe Davis
Employees were very nice. Too bad there was a loud obnoxious person who was very rude as a customer. Again employees werevery accommodating and kind to me.
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April 2023 by Brian Byers
Worst experience I’ve had in a very long time. Dropped my van off to get fixed and my insurance set me up with enterprise for a replacement rental van for my family.They DON’T take debit cards. They DON’T take cash. I tried my Discover card 2 times and realized that I had my card frozen until I needed to use it, so I called to unfreeze it and they wouldn’t let me use it after I had it unfrozen saying that I was blocked out of the system for 24 hrs.They don’t tell you that you only get 2 chances, so if you’re not 100% sure your card isn’t accepted, you’ll be such there for a whole day until their system clears the block.Heather at the little neck branch wasn’t helpful, empathetic or even sympathetic towards the system and kept asking me why my bank was blocking “them” when come to find out its enterprise that is doing the blocking.Good luck renting a car… be prepared with the right kind of credit card… Discover doesn’t work! Not sure about Amex or others.We’ll try again tomorrow and gamble on the next two tries with my other card. Hopefully it works.
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March 2023 by Suzanne Lonnette Stewart
Great experience every few months when I rent a car. Cars are clean, staff is very personable and helpful. Great location.
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January 2023 by Marc
The managers and staff have superb customer service. They are very friendly and work with customers well.
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December 2022 by Judy Mcdonald
The Manager Mr GROVER!!Service was Above and Beyond!? I was Able too get a vehicle at a great Rate! The Atmosphere was pleasant. My Experience was the BEST!!! I was Able to get the vehicle I Desired with a low gas mileage and roomy!! I will Definitely Refer everyone I no in that Area to Consider Mr Grover!!
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December 2022 by Lisa Courson
Can't say enough how greatful we are, Fran and her team helped us with the entire rental process and I never had to lift one finger. I am so thankful for them both!
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November 2022 by Kev Mac
Excellent Enterprise branch, great staff! Ok I need to edit my review. They are probably the best Enterprise anywhere. The whole team and Casey and Grover the general managers are professional, reliable and fast. We trust them every single time we have a business trip.
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July 2022 by Maria Schwartz
Rented here 2 weeks ago for business. Casey M., Branch Manager rent a car division was AWESOME! I told him what i didn't want and he did his best to accommodate me. He didn't have many car options to pick from, but his top notch customer service and positive energy made up for it. This location will be my first choice from now on when renting locally.
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June 2022 by Peter Bradshaw
Enterprise as a whole has been great to work with. But this location stands out. From the staff to the cars available, everything is top notch.Casey (the manager) is personable and easy going. Even observing how he treats other customers, he seems to have their best in mind, going out of his way to accommodate as best he can.Whenever I’m in the area in need of a rental, I know where to go.
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May 2022 by Jacquelin Erwin-Morris
I love this store! I rent from there very often and I am always taken good care of when I use their services. Yesterday, was an another awesome experience at this store with Casey and Grover! I will definitely be back again!
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April 2022 by Elizabeth Calhoun
The guys at this Enterprise location are amazing!!!! The team here are always very polite and helpful. I had gotten in an accident on a trip to Florida in my car and I was in desperate need of a rental. I had filed a claim through my insurance for the accident and the insurance company set me up with a rental through Enterprise. The body shop that was supposed to be fixing my car was refusing to tell me anything about my car or how long it was going to take to fix it, but the team at Enterprise called the body shop for me and found out everything they could. I ended up with the rental car for almost two months because the body shop was trying to scam my insurance company out of money. My insurance only would pay for the rental for a month but the team at this Enterprise location worked with me on the rental. The guys at this location are amazing and they really had my back through the whole process. I will always be using this location for my car rental needs in the future. Thank you guys for all of your help and hard work!!!
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April 2022 by Toni Duncan
The staff may change .but who ever is there working is always so kind and helpful. I have rented from this location several times and the vehicles are always clean and gased to my need.
