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February 2024 by Katie McQuinn
Payton was extremely helpful in our quest to rent a car. We had a reservation elsewhere that got botched and he went above and beyond to take care of us. He was kind, knowledgeable and compassionate. Literally every time I try to rent somewhere other than Enterprise (which I’ve now been doing since 1998 because they were the only company willing to rent to an 18-year old) because there’s a deal, I’m reminded that it’s not worth it! Go see Payton at Enterprise on Abercorn and save yourselves the stress and wasted time. You guys built a lifetime customer and continue to reinforce why! Thank you!!
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January 2024 by Josie Clark
Love the ppl at the location just wish we could use the enterprise app to modify rentals instead of having to call
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January 2024 by Mickey McNicholas
AVOID Enterprise at 11506-A Abercorn St, Savannah, GA 31419AT ALL COSTS!I rented a car from the Enterprise at 11506-A Abercorn St, Savannah, GA 31419 for a trip with my family to Disney world.To be clear, I didn't actually get into the car until after we walked around the car together, then paid and was given the keys.When I got into the car the car WREAKED OF POT!If I we were not leaving soon after getting the car for our trip I would have refused the car and looked for another rental business but I did not have the time and no other rental agencies had a vehicle available on short notice.I drove all the way home with the windows down to try and air out the stink, and when I got home with the car i told my wife about it and she came out to the car and confirmed it was so strong smelling. she walked around the car and then pointed out that the out of state plates on the car were a month out of registration on the sticker.Can you imagine what would have happed to me and my family if I had gotten pulled over in this out of registration rental that smelled like pot was just smoked in it?!I called the place where I rented it and the person working told me he wasn't from that office but found the new sticker for the registration and he would put it on the car if I went back there briefly. I did as I really had no viable other options and was stuck with this drug running car.I spent the next day and a half before we were to start the trip cleaning this rental car to try and remove the smell.Man was I pissed.At the end of the trip when we returned a week later, despite my cleaning efforts, there was still I hint of the pot smell.So I say again, AVOID Enterprise at 11506-A Abercorn St, Savannah, GA 31419 AT ALL COSTS!They don't care about the customers or the cars they rent out apparently and there actions may wind you up arrested!
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November 2023 by Rebekah Thomas
I didn't end up renting through this branch but their customer service is amazing!!! I talked to a lady who was more than willing to help us out with our rental. I wish I got her name but she truly went above and beyond for us to get a vehicle at another branch in such short notice!
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November 2023 by Jay Thomas
Overall, a positive experience mainly due to the rental agent. She called the day before to confirm the reservation, which eliminated any anxiety I had about whether the car would be there when I checked in. Check in and return was quick and efficient. Vehicle had one, or more tires, with slow leak that required several stops to "air up" and "need scheduled maintenance light" was constantly illuminated. Both issues were frustrating and annoying, but the agent was empathetic and responded effectively. I would definitely rent from this office again.
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November 2023 by mariooutsider luigi
Raven L. and Morgan P. have been phenomenal during a stressful time that I was having. I desperately needed a vehicle to pick up family at the airport and when I saw the lot and how empty it was, I was heated. Raven and Morgan remained professional and full of grace despite my bad temper. They even went above and beyond, calling all firms nearby to see if there was a specific vehicle available. I just want to say, thank you, thank you, thank you Raven and Morgan for your kind courtesy. Yall deserve a raise!
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November 2023 by Nyiah B.
Best Enterprise in the wooorld! The staff is energetic & caring. Make sure to see my girl Morgan Pence! She’ll definitely make sure, you are well taken care of ? the whole branch is amazing!
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October 2023 by Karen Johnson
I am a long time repeat customer at Enterprise what caught my attention was how friendly they were. The customer service was great. As time goes on I have watch not only the customer service go down at this branch but the cars that I am given as well. I get cars that are so on Empty gas wise that I have had to go straight to the gas station. I have also been rented cars that the tire light is on. Once I brought the car back about 2 minutes after renting to tell them about the low tire light being on. They told me to go to Firestone and put air in the tire. These are just a few issues. The customer care with most of the staff is great. Morgan on the other hand is not. She is not very friendly with me. She has just gotten worse over time.
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September 2023 by Kisha Moore
I literally have been calling them all morning but, people always find a way to not work. Someone has the business phones forwarded to a cell phone so no matter what option you pick you get…I’m sorry the person you are trying to reach has a voicemail box that has not been set up. Goodbye. I hope corporate sees this and pops up on they lazy tails.
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September 2023 by Andrea Berry
I (RA#1SQD4T) really enjoyed my rental from this Enterprise location in Savannah GA. Ms. Raven, was great with giving me her time and attention while I spoke and she explained my questions to me in a respectable manner and ensured if I had any more questions and/or concerns while enjoying my rental to feel free and call her.Mr. Myles give me a courtesy call to ask me how was my rental experience and if I had any issues with the vehicle. I felt very grateful for that question because even when I let someone use my vehicle or I use another vehicle I like to be told or tell if there was any issues. I informed him of one minor issue I experienced only once but he insured me that he will still have it checked out.I just want to thank the Enterprise Rent-A-Car business and a very, very, very Thank You to Ms. Raven and Mr. Myles.Thank You Each!!!!!!
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September 2023 by Kymber Fletcher
Morgan was awesome! She made the drop off of my rental car a breeze. Highly recommend this location!!
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August 2023 by Corey Julius
Both the ladies at the Savannah, GA location were friendy and professional (And that's saying something for mid-town Savannah). Will not be using Hertz again.
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July 2023 by Chase Weaver (IMakeuGay)
Super quick and easy! The vehicle was in perfect shape and the staff was super friendly!!
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July 2023 by Deborah Hall
This was an unexpected rental as my own car was rear-ended but Enterprise stepped up and gave me a nice rental that I am comfortable driving. It's clean and drives well, we've had no problems so far. I would recommend them to anyone who needs to rent a car.
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June 2023 by Anna Kenny
Beware, I understand they have a sign saying they are not responsible for items left behind. My kids and I rented an SUV from this location. My son cashed his check and i dropped him off at the house. I had to run to my job so on the way I decided to exchange the SUV for a smaller car. I picked up the smaller car I drove about ten minutes away and my son called me in hysterics” Mom I left my wallet in the rental and I just cashed my check there was 750 dollars a in it. I said don’t worry I just dropped it off I will go back and get. Went I got to enterprise the SUV was cleaned out and the wallet was returned without the 750.00 dollars. Whoever cleaned the car stole it that fast. I would not recommend them they are a bunch of thieves!!!
