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January 2024 by Stephanie S.
I use to love going there for fish or my reptile needs but ow it is depressing to go in there and see it. The tanks look dirty and their selection is just not what it used to be to be. It looked like they were going out of business.
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November 2023 by Logan F.
Solid selection of aquatic fish. Surprisingly large selection of salt water, decent fresh water. Also has other exotic pet options available
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October 2023 by Adam SAV
i have a 50/50 success rate with their saltwater fish living or dying, and this is with a well establish tank w/ good water perimiters. if my other fish can live 5+ years and are healthy, why cant your fish survive? IDK, I am done buying from them in fear they will bring a parasite into my tank and kill everything.
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August 2023 by Matt M.
Staff seemed friendly and knowledgeable, stock was a little low when I was there but hopefully that just means they are a local favorite and sell out of fish quickly. They did tell me they can order in fish per request. Will definitely go back and check their stock again.
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August 2023 by Matt M
It is a nice sized store with a variety of fresh and salt water fish. Staff was very friendly and seemed knowledgeable about their stock. Orders come in on Thursdays, and I was told they will do custom orders. Prices seemed fair.
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August 2023 by Tyrell Andrews
Me and my girl were there yesterday, and we were looking at what we thought was a chameleon cage, and this girl with pink hair rudely turns around says "we don't got no chameleon". When it clearly says chameleon on the label. And she said "we haven't erased the label yet, we don't have chameleons". Her tone of voice was very rude. If you don't have it, isn't it your job to erase the label?
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July 2023 by Adam G.
This place is awesome! Amazing fish mostly and also reptiles, birds, and others. Nice staff very knowledgeable and professional.
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July 2023 by mellanie Ferguson
My 3 year old has autism and this is our favorite place to visit! The staff are so kind and patient with us. We absolutely love this place!
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July 2023 by Jacki Larsh
Sold me a Pineapple Cheeked Conure as a Sun Conure plus a cage stand that literally fell apartThen am told to bring back bird I got in trade for SunThen am told if I want Sun Conure it would be $450 moreWill not recommend this placeAm keeping bird I ended up with rather than it end up back with these peopleThey might try selling it as a Blue Macaw lolThey did offer me a bag of bird food and a toy to make up for stand
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May 2023 by Leroy Williamson
I went back to Exotic Underworlds. I just had to update my experience there. This place is the very best in their business. Please if your in need of Exotic pets this is the place. 10 stars.
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May 2023 by Patty Daley
I went for a heat lamp for my Yellow bellied slider Turtle ?, while they were out of the original heat lamp I went for, they did help me find one that would work & is actually better. ? They've always been friendly & very helpful.
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April 2023 by Abby Ross
We bought an adult “female” guinea pig in February. That guinea pig ended up being a male and now we have a pregnant guinea pig. The store and employees need to do better at knowing their animals and correctly labeling them.
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April 2023 by Darren Godwin
Good selection of aquatic life. Clean. Staff is friendly. Some birds and other small mammals. Worth a stop.
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March 2023 by Pardis Mohammadi
I bought 2 fish for our new year ( Nowruz )I wanted to take a picture of them but I didn't have the chance and the day after the new year both of them were dead I got those two and their food for almost 30 bucks
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February 2023 by Joseph M.
This was once and incredible Aqurium and herp store.. had the best salt water store for miles and miles. I don't know when the store changed hands but the new management has no idea what they are doing.. it is very sad..the previous owner, I think he was named Jerry was hands on and that seems to be the difference.. new guy has never been there during my last 10 visits. Over the last two years..I hate going there now it is depressing, I guess it's because I know what the place once was..Joe