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December 2023 by MT PHILL (mtphill)
FedEx delivery notification app and customer service has given me lip service on a delivery THEY stated was on a delivery truck for 3 days. Delivery distance from distribution center to my house15 miles +/-. UPS hands down the more reliable service....heck USPS is better!
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December 2023 by David Firschke
Great place and they work with you!! Definitely recommend this place!
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November 2023 by Danita Moses
This particular FedEx was large it looks as if it was a fairly new facility; there were many and I mean many trailers there.The trailers were parked straight, not slanted which can be a pain in the butt in my opinion.The staff inside were friendly, knowledgeable thank you FedEx, and they got us out quickly!
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September 2023 by V Vetri
What is so hard to understand about a direction to leave package at front door? The last two weeks were better - we got our perishables relatively on time. Today, not so good. Follow the direction! Fed ex chooses to deliver to my garage door instead, which is uncovered and where there is no doorbell. Deliveries previously dropped with contents ruined by freezer bag broken when someone there mishandled the box wound up delivered to our garage door. Box was upside down and got soaked in the rain.This week, again, package was delivered to garage door where I cannot see it sitting there. Proof of delivery photo shows my garage door but without a package seen in the photo. How is a photo with no package in it proof of delivery? Is it so hard to walk on the sidewalk to the front porch, put package on the front porch, and ring the doorbell to announce your presence before running away. Only two stars this time, FEDEX. Not much improvement seen. You can be better if you give people’s packages the care they deserve.
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September 2023 by Honeii Dymandz
Where the hell is my package wish we can give 0 stars my package supposed to been here on Monday here it is Thursday 9/14/23 still no package went up to the FedEx yesterday and spoke a manager that claimed that it was going to be dropped off on that day but it wasn't. Keep saying it's on the truck in Pooler and will get to me by the end of day but never comes. I think it's time to get this place shut down I will be calling my lawyer to see what I can do cause I see on here every complaint is saying the same damn thing.
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August 2023 by tina Doubleday
Your drivers think they own the road blowing their air horns as they attempt to pass a truck making a left on the left.
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August 2023 by D. Unsworth
FedEx should have their name changed to Fed-Excuses.I have been following tracking for a package that Fed-Excuses has had in their possession for a week. It has been out for delivery several times, yet is always returned back to Pooler Ga. by the end of the day. Why? Trying to contact them is pointless, they have an automated system that will not let you speak to a representative. They are sorry. They go through personnel repidly, the last one I spoke with said it was her second day.
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August 2023 by Lori D.
If you order something and they have to use FED EX let the company keep the item because it is not worth the frustration. Especially when they take a picture showing it was delivered to the wrong address and you are told to go and look around the neighborhood for your item that did not make it to your address. The companies name needs to be F-up instead of FedEX. Not only is your name and address on the item your receipt may be in there to. This is how people end up with your information. From this day on when I order something I will ask if they are using F-up for delivery if so I will cancel that order. this is the last time this will happen to me with F-up.
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July 2023 by Nykiah Hinkson
Multiple packages delayed after being out for delivery, then sent back to the warehouse at the end of the day without attempting delivery. The first time it happened, it was stuck in delay for over a week, then FedEx was unable to locate the package. I truly hope management is not turning a blind eye to missing packages. This is unacceptable, customer service is overseas, and no one has been successful in reaching the warehouse to provide assistance.
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July 2023 by Bill gould
Package has been delayed more than once. I don’t know what games are playing, but I will never use them again.
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January 2023 by Sharon R Ingram
I still work there but I am on leave. I Love my job and the people I work with!
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September 2022 by Kofi Freedmen
For OTR drivers, I would not accept a load from this facility. They have a bad habit of canceling loads at the last minute and literally have you waiting for hours without a solid explanation. They canceled a load on my wife and I to California, kept us waiting for over 8 hours. They are very unprofessional. I will never accept another load from this facility!
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September 2022 by Latrease Warner
It would be a lovely place to work if it was actually together.
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April 2022 by Felicia Andary
One of you drivers carrying two trailers cut across two lanes of traffic diagonally without a signal and cause me to slam on brakes crashing into the car infront of me who had to slam on their brakes to avoid being crushed by the trailer. Your driver didn't even stop, he fled the scene. 30 minutes later while waiting for the tow truck after the filing a police repot another one of your drivers did the exact same thing and almost caused another horrible accident. Now my car is trashed, I have injuries and have to replace 3 carseats in my car onto of paying to have my car towed, repaired and renting a car to drive in the meantime. My 1 year old daughter was in the car!!!
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April 2022 by Kofi Kitawonsa
For OTR drivers, I would not accept a load from this facility. They have a bad habit of canceling loads at the last minute and literally have you waiting for hours without a solid explanation. They canceled a load on my wife and I to California, kept us waiting for over 8 hours. They are very unprofessional. I will never accept another load from this facility!
