-
March 2024 by G Riehl
Avoid this place unless you enjoy terrible customer service then by all means go ahead.
-
March 2024 by Nathurlon Fredericks
Went to return a box that I received from that was unacceptable and was told to go to the Fedex Pooler. The casher was rude. He didn't give me a reason. Poor customer service. I will never come to this location for anything. Wish this was an UPS return...smdn!
-
February 2024 by Edden Mclay
I was having a problem trying to print a foul off of my phone and I needed help. There was only one other customer in the store besides myself. There was five employees walking around the back. Walking past me ignoring me. I tried to get the attention of one of FedEx Representatives but still I was ignored. I swear there was one person training another. They were talking about the most important thing is customer satisfaction. What a joke !!
-
December 2023 by Malik Williams
A employee told me that this business do not ship to P.O. Boxes. FedEx ground does this is what I understood from Google search engine. Can someone change this denial of service?
-
December 2023 by Casey Lieber
I was at this location Saturday morning, November 18 at 9:45. Maya was so extra helpful and beyond kind.
-
July 2023 by Ryan Smith
Maybe don't act annoyed with the customer when your equipment doesn't work. And in general, staff is unfriendly.
-
July 2023 by Antwan Walker
Easy to find unlike the FedEx office in downtown plenty of space to park and great local shops near by.
-
May 2023 by James Crowl
I took returns from Allbirds to this store. I kept my shoes in the boxes that they were shipped in. When I took my returns to theFedEx Office Store on Abercorn I was told they were not allowed to ship in shoe boxes. Although the Allbird shipping was free I had to pay a little over 14$ for a new box. After checking with with other FedEx locations here in Savannah I was told that they could ship in a boxes. It follows then that the location I went to was simply trying to sell boxes. I even spoke with Allbirds who told me that their boxes were more than substantial to ship their shoes. Because of this experience I will NEVER again use the FedEx location on Abercorn. Shame on them!!
-
March 2023 by Robert Angelastro
When it absolutely, positively doesn’t have to be there on time, fedex is your choice! Be it blue skies or ice storms in Memphis, don’t assume otherwise. On numerous occasions, we have had to stay home, waiting to sign for packages (including medical) only to waste entire days sitting on our hands, as tracking #s and promises repeatedly were untrue. We live in a large subdivision, not in the woods.
-
February 2023 by Sparks A.
Caleb was kind and knowledgeable. He was attentive and helped me find the best option to get my important package to its destination the quickest.
-
February 2023 by Lillian Proveaux Breitbart
Every time I go to this large FedEx store, it’s understaffed and lines longer than long. The employees are so painfully slow. I have never had a good experience here. If there were more choices corporate would pay attention. The other FedEx in savannah is downtown w zero parking. Please pay attention to is here and get better trained more caring people who have something resembling initiative to work here. So disappointing FEDEX shame on you.
-
February 2023 by Tenee Baker
I honestly don't like this location. There are little employee/customer service. Always a very long line and wait. I currently javelin been in line right now just to pay for my laminated papers for over 15 minutes now and still 3 ppl ahead of me. We can only be in line by the "Pack Plus" area and NO ONE in the "Full Service - Printing line. Once I get to the front of the line every time, the poor guy who's behind the counter has to switch to the other counter just to complete the payment. It's ridiculous
-
January 2023 by Sha H.
Their hours are not updated online- which is listed to close at 8pm. I pulled up just before 7pm and I saw someone preparing to lock the doors-so I got out to ask where else I could the drop the prelabled PREPAID package that I needed to drop tonight. I'm literally 10 feet from the door and this employee looked at me, cut his hand across his neck and walked away. I attempted to hold up a handmade sign asking where I could drop the box off and he wouldn't even look at it, wouldn't even come near the door. There is no Dropbox here, or no after hours instructions, at all. Their door says they close at 7, I was there a couple of minutes before, he could've, at the very least, just told me where I could go.
-
December 2022 by Virginia A.
I recently used this office Everyone was helpful and assisted me very well I needed help on Getting a passport the workers were patientAnd professional thank you all
-
December 2022 by PRETTY GIRLZ EAT
This is the worst service I’ve ever had. The copier was self serve and ran out of paper. We waited for more than 10 minutes before someone finally came and put the paper in. Then the red haired lady said she didn’t know where the copier stopped with our 350 copies so we had to do a guesstimate and go from there. By this time a quick job turned into more than an hour and the clerk Albert was being rude and rushing us as if it were our fault the printer was still making copies when the store closed.Next we asked him for a receipt and he printed off something that was not a receipt and only had the amount of money but no details. After asking him for a proper receipt for about $180 worth, he got an attitude and called the police because we didn’t want to leave without a proper receipt. The whole experience was horrible and I will NEVER go to them again. He was even uncooperative with the police officers when they asked for his whole name so we could call corporate. If I could give this 0 stars I would.
