First Chatham Bank is known for its exceptional and awesome customer service, which is hard to find these days. Reviews consistently note that every location has the nicest, most helpful, professional, and understanding staff. Employees are described as very easy to work with, very helpful, respectful, and handling customers well with smiles and a great attitude. They answer all questions in detail. This outstanding service keeps customers loyal no matter the bank's name. Customers report feeling covered and supported, even during difficult situations like fraud, which are handled with care and turned into success. It is considered a fine bank.
The best bank i have ever used! I've been a customer since 2018. Thankyou for your exceptional service.
January 2024
Recently visited this location and was so surprised by their customer service skills! Good customer service is so hard to come by these days but good to know First Chatham Bank has us covered!
September 2023
From the first time I walked in nothing but smiles . The teller's to the bank officers got to say ,they handled me well. They answered all my questions, explaining them in detail. Very helpful. !!! James