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November 2025 by Charneita Moore
They were friendly and very helpful I liked the everyone hospitality
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November 2025 by D'Andre Springer
Everyone I’ve came across was very nice and any questions or concerns I had they took care of it. I highly recommend this dealership!
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November 2025 by Mark Makuch
Had a very good experience with Grainger Honda. Everything went very smooth and I like my car!
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November 2025 by Sky Estella Carpenter
Had a great experience at Grainger Honda! Conner was friendly, helpful, and made the car-buying process easy and stress-free. I’d recommend asking for Conner and using Grainger Honda if you’re shopping for a car.
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November 2025 by Cherona Graham
I had an amazing experience, Aubrey made the process super easy & communicated with me from start to finish! The customer service at this dealership is top notch!
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November 2025 by tyler boswell
Great experience. Love my Pilot.
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November 2025 by Yash Patel
The Honda dealership I visited was the worst I’ve ever encountered. I really didn’t wanted to give a star but there is no choice.
I brought my car in four times for the same issue, and each time they claimed they’d need to perform diagnostics and then presented a different problem. As a result, I ended up paying $2100, and they still haven’t fixed the issue.
Since I only have one car and do field work, I need it to be in good working condition. Honda suggested leaving my car at the dealership so they could investigate the problem and perform another diagnostic, which would incur additional costs. Regardless of the new issue they identified, I would still have to pay more money to have it fixed.
To make matters worse, I requested a loaner car, but their service manager, Brandon, informed me that Honda doesn’t provide loaners; they only offer rentals, which I would have to pay for. However, this seemed unfair since I was bringing my car in for the same issue four times, and none of the previous times had been resolved. Brandon responded that if I needed a loaner, I should contact Honda headquarters directly.
I felt that Honda was misrepresenting itself as Grainger Honda, and if they didn’t offer loaners, I shouldn’t have to contact Honda headquarters for that. It should be something that they should provide for free, especially since I was bringing the same issue repeatedly without any resolution.
Brandon became increasingly agitated when I pointed out that the issue hadn’t been fixed after four visits. He claimed that if I brought the car in again for the same issue, it would be considered a new problem, even though it was the same issue that had been causing trouble. I argued that since the issue hadn’t been resolved after four attempts, it was not a new problem but rather a recurring issue that needed a solution.
I was frustrated because I was spending my money and time on this dealership, and I wasn’t getting a satisfactory resolution. I felt like I was wasting my resources and not getting the service I deserved.
In conclusion, I will never go to this dealership or buy a Honda car again. Their service manager, Brandon, was the worst person I’ve ever encountered. He was completely unwilling to work with customers and was only interested in saving himself money by not providing loaners.
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November 2025 by Gary Heyward
Just want to let everyone know that Granger Hunter is a place to do business with Wright right now Alex over at Granger Honda help me out a great deal gave me what I was looking for. Provided me to financing. I needed it and walked me through every step I strongly recommend Granger Honda to everyone.
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November 2025 by JaKayla Moore
I was not originally a customer of this dealership but Ms. Hunter made me one today. She provided amazing service and went above and beyond to ensure that I was taken care of. Bless her and I hope that more people get to experience the excellent hospitality that I did. Amazing job.
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November 2025 by Raymond Cobb
Chuck Grant was awesome
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November 2025 by Meyundra Miller
Great customer service. The experience was amazing. Definitely the place to buy a car from guaranteed to leave with a new car. The managers really work together to put you in the nice new car you have always wanted♥️
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November 2025 by Felicia Johnson
John Cason was very nice, and helpful.. He understood my needs. I am so happy.
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November 2025 by L P
I bought my car from this dealership in July and decided to wait a little before leaving a review to see how the after-sales service would be. The person who helped me was Connor, and I truly want to acknowledge how professional, kind, understanding, honest, and supportive he has been throughout the entire process.
Even after the purchase, the aftercare has been exceptional — every time I’ve reached out with questions, Connor has responded promptly and with genuine care. Not once did I feel overlooked or rushed. A big five stars to Connor, and I absolutely love my car!
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November 2025 by Chip Knight
Super informative and friendly 😁 my folks always bought their cars here, and I can see why!
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November 2025 by Murf
Great service. My vehicle was in and out for an oil change faster than any other place. My service technician Hunter was so pleasant and efficient and represents Grainger Honda very well. This was my first visit and I was extremely pleased.
