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January 2024 by Dani Ella
If I could give ZERO star I would. I came in to the establishment around noon ish. I came in specifically to buy paint. I knew what colors I wanted, but was unsure of one color. The woman associate (already called the store manager that’s only female working in paint at this time.) came over to help I said I want xy and z colors. I saw the color, speaking to my father I said this looks kind of light, “ well that’s cause it’s wet” she replied, not even talking to her. I had asked her for the cards back with the colors, she said “well they are on the wall” well yeah that’s where I got them from, you could have just simply handed them back WITHOUT the attitude. then simply asked if she could just add a little more blue to the ALREADY mixed paint, I didn’t really care for the formula it’s going into a rental unit. Then she threw her hands up and said to the other employee “you deal with them” simply for asking questions, unbelievable customer service, disgusting attitude. I will be filing a corporate complaint about the employee and the store manager.We then walked out of the store. She was super friendly to the people before us, why couldn’t we get the same treatment? Down right racist employee.We went to Lowe’s where I got the paint I wanted and actual help. Go see Sharon at Lowe’s !! She’s wonderful and my former manager, thank you Sharon at Lowe’s!
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January 2024 by Janet Barker
Very disappointed in the service at this location. Called to check stock on a vanity item and told there is one left. Drove 1 hour and the one left was an open box and vanity top had a large crack across it. My time is valuable and this wasted 2 hrs for me.
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January 2024 by William Brown
They had what I was looking for at a great price.
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November 2023 by Alex Dixon
Nice selection of holiday decor. Many styles of artificial christmas trees to choose from. Garden center is always very neat and clean with a beautiful selection of seasonal flowers and shrubs. Staff seemed friendly and very willing to help the customers.
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November 2023 by Tyronne Moss
The employees were pleasant. My grandmother and I were greeted shortly after entering. The store was pretty clean and most of the shelves were stocked. We were there to get spray paint and fortunately most of the cans were organized correctly. My grandmother was able to find the right brand and color in no time. The visit went well overall.
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November 2023 by Simon Chen
Wanted to share a very negative experience my contractor had at this home depot. I've sent my crew to pick up cabinets because the east savannah store did not have this available.What a night a day differenve between the attitude of this store in savannah vs east savanah. The east savannah crew feels like a family while this one is just plain hostile. They give my crew such a hard time to find the right SKUs and causes unncessary friction to getting the job done.Will not recommend this home depot at all.
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November 2023 by Sharon P.
The good news is you have some really nice, helpful employees in the store. I was in there a few weeks ago and was purchasing a garbage disposal. I started in the cleaning section because I also needed some carpet shampoo. After an associate helped me in that area, she actually walked me to the garbage disposal section. She didn't know a lot about garbage disposal's so she found someone to help me. All the Home Depot associates we have encountered since we started shopping at this store have been more than helpful. Today I was shopping in the garden section. We purchased 38, 12 x 12 paving stones, 3 large bags of organic soil and 4 bags of sand. Kell, the cashier realized it was obvious we would need help. With out being asked, Kell said "let me call to get someone to help you". I Thanked her. I stood their waiting for a few minutes after we paid for our items for Kell to locate help. Pretty soon, I pointed to our truck which was parked right across from the Garden Center. I told Kell we would start loading the truck and ask her to direct anyone who came to help over to our truck. As I was walking to the truck a man dressed in a Home Depot vest crossed my path. I ask him if he could help. By the way, I didn't mention I'm a senior citizen. The man responded that the cashier could get me some help, told me to pull my truck up in front of the Garden Center entrance and kept walking. About the same time, this young man popped out of no where. He said, "ma'am, I don't work here but I'd be happy to help load your truck. He followed me to the truck, jumped in the truck bed and went about loading the truck. No one ever showed up from Home Depot to assist. When the young man that offered to help us finished, I thanked him, gave him $20 bucks and told him to buy himself a nice lunch. Turns out the man (Home Depot Employee) that was too busy to help us was named Ernest. I'm told he's one of the Garden Managers. Too bad.....I was in middle management with a Fortune 500 company for 38 years and I never thought I was so good that I couldn't stop and help a customer. You get a big F for the day Ernest. Looks like your employees are setting the bar for what great customer service is because you're surely not.
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October 2023 by Richard B.
Several months ago I ordered 2 exterior doors and a storm door for my home. I was told to contact Liz for any updates and problems that might arise. My doors were finally installed except for the molding which was supposed to be replaced. The installer left all of the new molding in a pile in the middle of my driveway. I'm a 74 year old disabled Vietnam veteran and I had to move the molding before it got ruined by the elements near the Georgia coast. After several days of trying to reach Liz I had to load the molding and return it to Home Depot ob Abercorn St in Savannah, Ga. I'm still trying to get the storm door installed correctly, but all my calls fall on deaf ears. At this point I'm paying for something that I can't get full use out of. Beware of this Home Depot
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September 2023 by Tessa S.
My favorite spot. I purchased 2 Halloween decorations. Best $80 I've spent.
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September 2023 by Rodger Cox
There is one guy I go to see every time I go there, Teddy I think.Knows where everything is in that place. Not to mention we bought all of our appliances through him! Great Guy!
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September 2023 by Miss Savannah Ga Born and raise
Horrible service,unprofessional,they could careless I've bought a stove,refrigerator, a storm door floors put down all within a year and carpet rip out my house and everything was a straight mess with these outside contractors all the money they make they can afford their own delivery guys or girls and have there own people to do their installation delivery guy brought my stove and broke my storm door they never fixed it the floor they put down they didn't use all the material and they measured it themselves nthg was put under the stove nor dishwasher and I paid them to measure my hallway they came out to do the guy didn't put the measurements in I'm not paying for it again I'm warning you stay away unless your doing your own work
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August 2023 by Charlotte L.
The 3 stars are for Tavaris! He was the only HD employee who would help me! All of the employees were too busy "doing inventory". Customers were not that important. (see photo) Tavaris is pleasant, full of personality and kindness. My employer asked me to stop by HD and pick up a specific toilet for one of his rental homes. I know only one thing about toilets! Tavaris found it, put it on a cart for me and guided thru the checkout and loading. One good employee in that big store! Shameful! Lowe's it is! They help customers!
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August 2023 by Tom Black
Home Depot in Savannah, GA, is a fantastic store for fixing and improving your home. It's easy to find what you need, and the staff are friendly and helpful. They have a lot of different tools and materials, so you can do big or small projects. The prices are reasonable, and the quality is good. The garden center is also great, with lots of plants and outdoor stuff. Sometimes they run out of things, and the lines at the checkout can be a bit long, but overall, it's a great place to go for home improvement stuff.
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July 2023 by debra tarver
Waiting on one bucket of paint when the saleswoman decides to help another customer. Great. The only reason I am here is because Lowe’s had NO ONE in their paint department. Driving to Pooler next time. They still do customer service.
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June 2023 by Lance Bellucci
The regular staff here try their best, but management at this store has serious issues. On 5/31 at 4 pm they had contractors running an uncovered concrete grinder right by the main entrance with no barriers. This also made the noise ring through every customers ears through out the store. There are also consistently carts in front of the lumber racks full of material to be picked up because this store cannot figure out anywhere else to put them. It is the only store around besides Lowe's, but I am disappointed 1/2 the times I shop here.