-
September 2022 by Danny Odom
I paid for 210 fence pickets and they told me to drive to the side of the building and someone would meet me to unload the pickets in my trailer. Didn’t see anyone for 20 min so I called and they said someone was on the way. Didn’t see anyone for another 25 minutes so I went and asked for the manager. Never got the manager just called someone who could run a forklift and then had to wait for another 15 before I was loaded. Horrible Horrible service. I don’t normally complain about waiting for a few minutes but this was far out.
-
June 2022 by Jeff Wozniak
Home Depot has set a $400 annual limit on military discounts, I’ll be taking the $100,000+ that I spend there annually to Lowe’s, Ace, Guerry Lumber, anywhere but Home Depot
-
February 2022 by Savannah Dan
Garden center has a great selection of seeds, pots and plants.
-
September 2021 by Carletta C.
I am writing this review for my parents, who I feel were taken advantage of by a sales representative working for Home Depot. First of all, the he comes to my parent's house with two windows for them to choose from for their estimate. My parent's continue to ask him about the cost of the windows. He states that he will get to it, but never does. A few days later he sends a woman to the house to measure the windows. My mother again asks the price of the windows, and the woman replies that it will be emailed to her. They were pressured into signing a contract for windows that were too expensive. Their home is valued under 100k, and you want them to spend nearly $9,000 for windows. That's utterly ridiculous ! Home Depot should be ashamed of themselves! How could you contract with someone that would take advantage of a retired couple on a fixed income?
-
August 2020 by Margaret R.
A shout out to Terry in doors and windows department at Victory Drive location. He is knowledgeable, courteous, helpful and patient. Home Depot hold on to this guy!
-
August 2020 by M Marva Pray
they are PREDUDICE!!!! not helpful at all. I will not go back
-
August 2020 by Jorge Ramirez
So I’m naturally not a fan of Home Depot just because the customer service is usually terrible. I prefer Lowe’s but this store was closer so I decided to grab what I needed quickly. Starting even with two days ago, went to purchase Makita tools because Lowes doesn’t sell Makita and it was quite the chore for them to send somebody over to open up the cage to get me what I needed. Getting the tall ladder because the saw I needed was on the top shelf instead of in the lower conv
-
July 2020 by Eleni J.
Update: This morning one pipe under our kitchen sink just fell off. Water in the cabinet everywhere!!! Let me be specific: not only did we spend $$$ for Home Depot to do the whole kitchen, they also charged us over $1400 just to connect the pipes under the sink, and here I am cleaning all the water on Friday morning! (I'm referring to Home Depot on Victory Drive 31404; I don't know what kind of subpar contractor this particular Home Depot is using, but woe is me.)--------------------After paying $$$ for Home Depot to do our kitchen cabinets (Thomasville), countertop, hooking up all the appliances that we bought from Home Depot too. We also paid $1400 for so-called rough work. Today I opened my brand new cabinets, and discovered the installer left an electrical line there for no particular reason. We've never required anything stupid and dangerous like this!!!
-
June 2020 by John H.
The management must be taking note of prior reviews because I have only positive experiences from this location from the helpful staff. I never have to look far for a salesperson.This location is high volume so it would be wise to avoid peak hours. The parking lot services many major stores so be prepared to navigate congestion with a dose of patience.
-
January 2020 by Robert J.
Only shop at this location during non-peak hours as all registers are self check. Saturday noon and 2 of the 8 registers were closed. Lines were 4 deep. A couple of elderly customers were having problems using registers and had to have an employee check them out...at the self-check. I abandoned my cart and stopped at Ace Hardward.I don't recommend this store if you expect quick service.
-
June 2019 by Dylan Nabors
You can order anything they have in the store as a will-call for pickup and they'll have it ready for you faster than if you'd ordered a pizza (if it isn't a huge order obviously)
-
April 2019 by Melissa F.
Let's start by saying I am a total Home Depot gal, see my previous review on Lowe's I have been working with this Home Depot for my kitchen remodel. It hasn't even started and I won't be continuing with this location. I started out this process with a kitchen designer named Will. He was extremely thoughtful and seemed to follow through on all my needs. He understood I was in a time crunch and was willing to work with me. Unfortunately for me, he was promoted (good for you will!) but that meant I got passed over to someone else.. Laura. At first all seemed well with Laura (over the phone) I thought she understood my needs as Will did but when it came to our first meeting today that became very clear I was wrong. Let's start by saying the meeting I scheduled WITH Laura was useless. I came in today about 40 minutes before our appointment and browsed a bit hoping I could see Laura sooner than our scheduled appointment at 4. Not knowing what she looked like I waited around patiently. 4 comes and goes and I'm still waiting at this point sitting in her office area. By 4:15 I get up and search for someone and the first person I find doing nothing.. Laura! So I approach her and say excitedly "I think you're who I'm looking for" she replies with a blank stair... so I further explain we had an appointment at 4.. again I get a blank stair and finally a reply "oh I didn't know"....... I scheduled this appointment with her.. how could she not know? But whatever things happen so let's ignore this. I sit down with her and we go over the design she creates for my kitchen. I start by telling her a few different things I disliked so we can change it and the entire time I'm positive she is drunk. She just gave me this blank stair the entire time. I try to ignore that she can't make or keep eye contact and looks beyond wasted barely able to open her eyes all the way. I tell her this is an investment property so I want an affordable remodel. I talk about the cabinets needing to be affordable and she says to me "well this is what I picked for you".. I'm sorry but is she paying for my remodel? Can she not hear what I'm saying!!? I ask her what are more affordable options and yet again I don't get an actual answer so I browse on my own. I find a cabinet I'm interested in and ask her the price... she can't tell me.. by this point I'm livid. I work two full time jobs and I made the time on my only day off to come see her and get my remodel started and I'm finding out slowly it's a waste. The final straw was asking about my measurements I paid to have done. I was curious about a wall if it was load bearing or not. She proceeds to tell me she will find out by talking to the gal, Pam, who did the measurements. THEN when Pam tells her she's only 90% sure about the wall and I would have to outsource to know for sure... WHAT?! What.. what?! What is the point of the contractor coming out to price the project? Are they not able to tell me if it's load bearing? If not I don't think Id trust them with this project. Over all this one woman has ruined my experience with my, what should have been fun, remodel. I asked Laura if there was anyone else in this design department I could work with and she promptly said no. So I will still be using Home Depot but will absolutely not be using this location unless there is another designer I'm able to work with.
-
April 2019 by Lisa C.
I have an complaint to make about the employees of the store on Victory Drive in Savannah, Georgia, on 4/1/19. I am 69 years old and required assistance in loading 28 bags of soil and mulch onto carts. This was no problem. When it came time to get assistance loading the soils onto the back of my friend's truck (he is 72) the cashier called around and could not get anybody to help, telling me that "nobody wants to do it." I pressed him to find somebody, as it was their job to do the loading. Finally, 15 or 20 minutes later a young woman employee named Donna came up and loaded all but 6 bags onto the truck. At that point 2 male employees came and tried to wave her away, telling her that she didn't need to do all that work. She shooed them away and finished. Employees not wanting to do their jobs? Next time and every time after that Lowe's and Ace will get my business. And thank you Donna. I
-
December 2018 by Thom Brooks
They're the best for service and pricing!!
-
December 2018 by Detria Bowens
The kids workshop was awesome and the staff were really nice!!