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November 2023 by Bremaro1 Bogley
Absolutely fantastic service. Traveling from Maryland and needed brakes fixed and radiator replaced. Craig and his team knew we had a short window of time and were responsive and thorough. Such a pleasant experience in a tough situation. Highly recommend!Services: Auto brake repair
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November 2023 by kewe culb
No matter how many times I have called them for repeat car concerns they always address me so calmed and polite. Being new to Savannah this is da BEST and now my favorite repairs shop. I feel like family when I'm there. If they can't fix it they'll definitely have a referral. A plus customer service. Love these guys!!!
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October 2023 by Ben
My regular mechanic shop. They do awesome work and are always so knowledgeable and helpful. Couldn’t recommend this place more!
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September 2023 by Jill V
Love Integrity Auto Repair! They have an Audi mechanic that works on my car without having to go to HHI. They always call to give me an explanation without me having to call them and help me out with my work schedule. They are not only knowledgeable about my car, but they are also trustworthy and kind.
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September 2023 by Lance Bellucci
Brought my truck in for a $1500 AC repair. Had a long conversation with the manager about what else could go wrong if the money was spent and what was worth doing on my older pickup truck. I ended that conversation with the impression things were in good shape and odds were the AC system would work, although nothing is guaranteed. Apparently the case was we would fix the compressor and then could not really tell if the next expensive part would work or not. After 2 weeks of driving and the first time I changed from the heat to AC, the evaporator core went bad, this after they had up sold me on a more expensive compressor for the original repair. To say I am disappointed with the impression I was given on how good the rest of the system was would be a significant understatement. As things stand, I have wasted 1500 on parts where if I was given a less enthusiastic description of how well the system would function I would never have paid for to begin with. Now, it appears the shop thinks it is totally foreseeable that the evaporator core went bad after the original repair and it will be another $1700 to make the AC work again. I understand things aren't guaranteed, but to rely on a professional opinion and have $1500 be worthless 2 weeks later is extremely disappointing.
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September 2023 by Xavier Colette
Exceptional shop. Ricky, Craig, and Kumani, are the gentleman I have had the pleasure of dealing with at the Waters location since owning my first car. Extremely trustworthy, these guys care about saving you your money. One of the best businesses in Savannah.Services: Electrical repair
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August 2023 by Doug B.
Found structural damage to our car so happy they warned us- bought my daughter a new car. But they did not put the plastic undercarriage shield back on the car. Not real happy about that. The car is in Ohio now so that shield is gone for good. A bit pricey but ild rather pay for a good repair now than have it fixed poorly multiple times. They fixed what was broken and it works as it should. I would return there
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August 2023 by Roy Te Turner
Can’t recommend Integrity highly enough. Have had the occasion to use them twice since moving to Savannah last year. Each time they gave me an upfront reasonable estimate for the work to be done, completed the repair professionally and on time. Only once did they miss their estimated cost. When the skid plate under my engine broke away on one side and was dragging, they were able to reattach it with two screws and charged me $0! That’s integrity.
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August 2023 by Miranda Briggs
Michael and the team are incredible human beings who truly care about your situation. We can't thank yall enough for your kindness, honesty, and guidance!!!!! Yall are 100% our new shop!!
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July 2023 by Tomasina Arrigo
They do it all at a great price and excellent service! Definitely recommend for brakes rotors oil change etc.Services: Brakes
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July 2023 by R tD
Time and time again, I have a great experience with everyone who works here. Their customer service is top notch - from the front desk to the folks that explain exactly what the repairs are goingto entail. I try to tell everyone about them and they probably don't need that at this point - they're busy for a reason, they are good at what they do! Their prices are reasonable and I trust them completely- highly recommend!
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June 2023 by T.Bruce JamisonIII
My sister have car towed and was told by wrecker driver that these folks were really good they are at trying to rip a woman off I had already tested the alternator and found that she had a bad battery they tried to tell her she needed 900.00 worth of work and charged her 125.00 assessment fee as well so I would never recommend these people to anyone ever.
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June 2023 by Jessica Runyon
I am so pleased this shop was recommended to me on Reddit of all places. As a Mini driver they saved my tail from driving to the nearest dealership in Charleston. They are kind, honest, thorough and absolutely stand by their name. I don’t leave reviews often but this is one of best businesses in Savannah.
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March 2023 by Andrew
Knowledgeable staff, customer service that treats you with respect and...as the name says... Integrity, you are guaranteed honest work and great prices. If you are expecting free work and poor quality results that come with free work... then this is not a place for you.
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March 2023 by Simone S.
I asked them to run diagnostics on my car for me and they told me the cost would be $95. I asked them to please call me in advance of doing anything that would involve additional costs. Two days later, they called with the results of the diagnostics and told me they had charged me an extra $70 because they couldn't get the hood open and had to fix it by reattaching the cable. I asked why they hadn't called me quickly before making the repair, to run the charge by me, as per my request. They didn't have a reasonable answer and, after 4 phone calls, they insisted the best they could do was reduce my bill to $150. I felt bullied and left with no option but to pay an unfair bill that they just assumed I could afford. Firstly, I asked to be informed so that there were no surprises. Secondly, $70 to reattach a cable is exorbitant. Furthermore, they did a very below-par job with the diagnostics. I have a BMW and they should have admitted upfront that they didn't have the appropriate scanner tool for my vehicle. I was sent a vague report that said there was a potential issue with the alternator. I had to ask twice and was finally sent the Fault Codes - none of which applied to the alternator. When I questioned this politely via email, I received a rude response. I really feel scammed by "Integrity" and would really just like a full refund for the whole experience.
