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January 2024 by Elizabeth Plageman
I found the items I wanted; but I couldn't help but notice all the wide, empty spaces in most areas of the store. I'm not sure what caused it.
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January 2024 by Tom Charleville
Longtime Kroger shopper here... Even though Kroger is always out of stock on products and their supply chain is poor, I still shopped there because of the lower prices. No More! I use self-checkout now because I am mainly forced to. Recently, Kroger added AI to their self-checkouts which is supposed to find shoplifters. Today I was in and scanning a small bottle of Pepcid, which does not have much weight and some other food for this evening. Because their scales seem to be inferior, they could not register the Pepcid as being in the bag. A customer service agent came over, with an attitude as if I was a criminal. She was reviewing the video to see if I scanned it. It seemed odd because I scanned it and put it in the bag, which means II would be paying for it regardless if it was in the bag or not. Anyway, I asked her "Are you making sure I am not stealing?" and she said 'No' and I said, "then what are you doing watching me scan items on the video?". I legit felt like a shoplifter being interrogated in front of the store. She got angry, rolled her eyes, and stormed off. I proceeded to pay for my items and left. I spoke with the store manager shortly thereafter by phone and she said "sorry". I understand Kroger want's to stop theft, but do not make me do your job (checking myself out) and then assume that I am stealing items and checking footage before I can go. I will never shop at Kroger after this happened. Publix, which is cleaner, always has items in stock, but is a little more expensive is just down the road and I do not have to check out my groceries, nor do I have to worry about being suspected of theft when I shop.
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January 2024 by Edward Detka
Just went to the bar at Kroger and it's great but you have to be careful.There's a worker there who is not friendly (you could greet people with a hello and a smile) and who has a tendency to over charge. So keep track of what you have because she does not. Everyone else is great she needs to enjoy her job or move on.
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January 2024 by Dorien Gosa
Very Poor HR and General store management. Co-signing of poor management.
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December 2023 by Bradley “Hoodly” Hood
Got gas.used points and filled up for $2.59! That's why we do Kroger....
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November 2023 by chris arthur
This is the worst most dangerous grocery store around. Stay away. From homeless people committing robberies in the parking lot, to rude obnoxious employees who will literally run into you, this place is a mess!
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September 2023 by Leonard Fletcher
I guess they want to send people to other stores. I've been in the store 3 times in past month looking for filet steak. They never have one. They barely have any meats at the meat counter. Great wine selection, but store in chaotic in set up and doesnt seem very clean.
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August 2023 by Zach Carel
Ordered pick up food at 3pm says it would be ready between 6-7pm. Have been waiting since 6 and no one has come to check on us or verify our order. Understaffed and under managed.*It is currently 7:20 and still no one has said anything. Have tried calling the store with no answer.*7:27 finally someone comes and talks to us and says they missed our order.*half the items were out of stock even though online said they were in stock. Very poor customer service. Never again will use the pickup order.
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August 2023 by Sam Frick
This has to be the worst grocery store on the island. I mean who manages this place? The vegetables are rotten, the employees don't give a damn, and the place is an absolute logistic mess. The layout is horrendous, who decides to put displays and unstocked items in the main artery of the store??
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July 2023 by Tracy Fraizer
This store is so chaotic, under stocked, and mismanaged it’s hard to believe they are still in business. The aisles are often blocked with items waiting to be shelved, creating traffic chaos. I try to only use self checkout, as the cashiers are slow, and I usually have to bag anyway. I always leave frustrated and irritated!
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July 2023 by Gary J.
Second time this has happened in this store , Go to check out , bill is over 400 , I payed in cash . The casher lockes her register down and walks away with MY MONEY . The husband and I are standing there like WTF just happened while the girl bagging is smaching the loaves of bread under a case of dog food . She finally drags a maniger back with her to unlock her register , mumbling something about too much money . By now the people standing in the next lane are staring at us and the other checkers all stop to stare too . IF I payed by food stamp card or any other card everything would be fine but BECOUSE WE PAYED BY CASH WE WERE TREATED LIKE CRIMINALS. Publix is looking better and better .
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May 2023 by Holly Golightly
It’s terrible. Always out of stuff especially if there are coupons. Meat section and seafood section stink. The store is dirty. And the cashiers all have attitude. You will have to bag your own groceries bc this store doesn’t have any baggers and the cashiers won’t help. They are really pushing self checkout but there is always an issue with the computer. I’m always in a bad mood when I leave here. Go to Publix.
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May 2023 by Bradley Roll
Only 2 cashiers at the time, with about 4 carts in each line and no baggers! Lady behind me loaded up my groceries so I could bag them to make things faster! Prices are way way to high… Kroger is so dam greedy! Can’t stand this Kroger
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April 2023 by Greg McBride
This is my first review ever at 1 Star. Had an absolutely horrible experience, Michelle, on the front end was absolutely one of the rudest people I have ever encountered in my life. Not only at Kroger. Do I have to check out my own groceries, but I have to also do it with zero help, and attitude from the only associate on the front end. As someone that spent more than 10 years in the grocery business, this cannot be great for business!
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March 2023 by Leah Robinson
I will not shop here again. There are barely lines open. Many employees at this location are very rude. When a person of color goes to use the self-checkout, the staff will literally walk over and stare at them until they’re done. I won’t spend money where hard-working people are profiled because of the color of their skin.