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August 2023 by Kathy Bush
Very patient with someone who doesn't know anything about hats.
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September 2022 by Nick Gentile
Trying to buy a hat for a week and “their system is down” and they can’t take card. You are losing tons of business by not being able to take credit cards!
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September 2022 by Tatiana Matthews
So I have been waiting for Lids to open to get my son a hat customized for his birthday after seeing all the stores open on time which is at 11am Lids was 1 of the only stores still closed at 11:15am I am disappointed only because I work overnight and I brought my son because that's what he really wanted to get there and it is not open on time SMH
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May 2022 by Myhanah Matthews
So I have been waiting for Lids to open to get my son a hat customized for his birthday after seeing all the stores open on time which is at 11am Lids was 1 of the only stores still closed at 11:15am I am disappointed only because I work overnight and I brought my son because that's what he really wanted to get there and it is not open on time SMH
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September 2021 by I
Staff told me to get out of there way while shopping for a hat
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March 2021 by Gnar Steez
Staff told me to get out of there way while shopping for a hat
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December 2020 by Stefan B.
For some unknown reasons I've started liking hats again so this has become my go to place to shop for fitted MLB hats. The price here are very reasonable and when you become a member of their rewards program you save an extra 20% on in store purchases. You also can save 10% and on online purchases too. As a bonus they monogram their hats for an extra fee of course. All and all this is a great place to shop.
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October 2019 by Marc St Leger
Great hats
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September 2019 by Andre Jackson
Big selection wish they had NHL hats
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August 2019 by charmaine alleyne
Can't have to many hats
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April 2019 by Jeff B.
Horrible customer service from Lids. I'm now at 2 series of calls where I was promised a response and did not get one, and a couple of hours of calls that got me run around. This is unfortunate. The local store in Savannah Georgia at Oglethorpe Mall made me several terrific products in 2017-2018 but totally botched the last one. Now I'm trying to resolve this through Lids Corporate as I do not want to interact with that store again. It's only 1 hat... I cancelled the order on the spot but I had pre-paid. Now I want either the hat sent to me or my money back...And honestly after all of the time I've spent trying to resolve this I'd really like both...my money back and the hat. Anyways...There is a kiosk that imprints hats in Oglethorpe Mall. I'm going to use them instead of Lids next time. I suggest everybody reading this do the same.
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April 2019 by Mary Young
We had a great experience at this Lids store this weekend. Staff is always knowledgeable and willing to help. Ryan went above and beyond for my wife and I, helped us with a return and a purchase. He’s very personable and made our experience enjoyable. Awesome customer service!
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February 2019 by Jonathan Ryals
Anytime I'm in the mall I have to check out the inventory. Always leave with a few hats, but I'm a hat person! Got that from my grandpa... along with his hairline!
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February 2019 by Michele Schmidt
Great place for gifts for the kids
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December 2018 by Anthony Bolds
Great place
