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March 2025 by Rain Wallace
This place has everything. Maybe too much of everything. I was looking for a ladder to go on my bunk bed. No bunk ladders. But there are lots of other ladders. You may want to call there.They seemed a little understaffed.
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March 2025 by Nicole Ann
I went to Lowe’s February 15 to purchase a lawnmower and other lawn supplies and I was told if I opened the Lowe’s credit card I would get 20% off of that order. I opened the Lowe’s credit card. I took the hit to my credit score and they then only offered me 5% discount. They said they had no idea why but that I was only being offered 5% even though I only opened the card to get 20%. I called their customer service number and they told me I had to go back to the store and speak to the same manager, who could not help me when I checked out. They said or I could open a dispute and it could take at least 60 days so in the meantime, I pay interest on this order for 60 days while they try to figure out why it didn’t work. So instead, I had to just pay in full eat the discount that I did not get and close the account. But I want to make sure everybody knows that when they tell you you get 20% off that sometimes it doesn’t work and they don’t know why and they lied to you and they cannot give you the 20% off even when you call their customer service number.
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February 2025 by Richard L. Owens (Tricky Dicky)
Lowe’s
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February 2025 by debra tarver
Asked for help loading mulch ( I’m 71) put it on cart but my back paid so there’s that. After being told they would find someone, 20 minutes later. No help. I asked for a refund and Jacqueline told me to take it to returns as she turned her back. Guess where I am buying soil & mulch tomorrow. NOT LOWE’S
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February 2025 by Rebecca Collins
I’ve been to this Lowe’s three times in the last 2 weeks and each time I left with a screw or nail in my tire. When I called to tell a manager of the problem, she acted very unbothered. She told me she was sorry, but when I asked if they get their parking lot cleaned regularly she said no, and that the store functions as a warehouse for general contractors who “have all sorts of things in their vehicles”. So she cares more about contractors than regular customers. Guess I’ll shop elsewhere, thanks to their lack of consideration for regular people. Thankfully I bought road hazard for my vehicle, but if I had to pay for each of these repairs I’d be out hundreds of dollars by now, not to mention the hours of my time spent changing tires and waiting for them to be repaired. What a hassle!
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February 2025 by C Last
Pool - Fence = Accident Waiting To Happen.... Lowe's ordered and delivered everything needed for our fence to be installed... However, the installers are telling us several pieces are missing, including a gate! There doesn't seem to be any sort of inventory control in place at the distribution center, or a checklist for the delivery team to verify what is and isn't present... I only took 2 days off for this project, and the first day, the installers didn't even show up until 4pm! So I wasted an entire day of vacation time that I now can't get back.... So far I'm not impressed, I just hope the end product was worth it all and that no children get in while no one is here because we are waiting for the missing pieces and gate to be delivered... Lowe's should probably have someone come here to watch the place for us so we can return to work and not have to worry about their negligence..
Update: I wrote this initial review 4 weeks ago. I still only have a partial fence up by Lowe's. They ordered the wrong posts to complete my project.. I'm beyond annoyed right now, and lack all confidence that it will be resolved with this next reorder which I'm still having to wait another 2 weeks for. I will say, as someone who has worked in management positions for food, retail, and hospitality, I'm a bit shocked the store manager here hasn't reached out to comment or do their own investigation... I guess they have too much confidence in their resources?..
Update: it took almost 3 months for our fence to be completed... here's some pictures.. this is what you get.
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February 2025 by Marc Barnette
Very helpful. The employees were willing to answer all questions and real and willing to answer all questions.
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January 2025 by Rachel Miller
This place is ok. It always has what we need. However I guess so many people are stealing from them they do not let you bring anything back without a receipt. Thankfully I always keep them just in case.
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January 2025 by Quincy Johnson
Never has Lithium Batteries on hand.
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December 2024 by Connie M.
Usual customer service return desk disengagement has improved somewhat.
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December 2024 by K G
I don't advise ordering anything for delivery from this Lowes on Abercorn. My personal experience suggests that the customer service is really poor. Ordered same day delivery 2/3 days ago and nothing has arrived. No one takes accountability. Your calls to the store get transferred when they can't or don't want to help. One call got transferred and associate sent me straight to the survey. I have ordered from this store before and it was fine, but recently something has clearly changed for the worse.
Horse and buggy would have been faster.
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December 2024 by James Stephenson
Lowe's most expensive store I've been into in years
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November 2024 by Pam Porter
Bought an expensive fan & their service to install.They kept rescheduling, guy comes out- it works 4 days, the keep scheduling and cancelling and rescheduling it’s been MONTHS!!! I just want to return the fan at this point and get my installation fee back. NEVER USE LOWES TO INSTALL!! They turf out to Angie’s List who’s the worst for reliability!!!!
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November 2024 by michael ibison
The staff here are friendly and very helpful.
(Unlike another somewhat similar store, it is possible to find staff.)
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November 2024 by Thomas Smith
The panel saw cuts crooked and the employees don't know how to use it properly. When I told a particularly rude and inept manager (Roger) he told me that the saw was designed to cut crooked and to take my money elsewhere. I'll be doing that. Update: tried again and they got rid of all of the registers. Not going back
