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November 2023 by Sandra Green
Beautiful, but so loud. We were told that our new flooring would not be loud… not true. We hate them and are considering having them replaced after just having them installed a month ago. Yes, we have tried rugs, but you can only have so many rugs.
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November 2023 by Keith Berlin
professional from beginning to end. Give a fair price and excellent delivery
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November 2023 by Eileen Harrell
Derrick was very easy to work with and is very knowledgeable. He made the experience easy.
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November 2023 by Edwin Chase
LL Flooring was helpful, courteous, and professional in every step of my purchase and return of an order of vinyl plank flooring.
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September 2023 by Mary Nelson
LL was recommended to me. Found it to be a very easy drive from Hilton Head. They offer a great variety of flooring types. I found exactly what I needed within my budget. Staff was easily accessible, very knowledgable, courteous and helpful. I would consult them on any flooring project and highly recommend them.
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September 2023 by Toni Braxton
Staff was very helpful and I found the flooring I needed at an extremely great price
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June 2023 by kramergarry
Kyle handled my business very efficiently. They had a great selection of flooring and delivered on time. Also handled my return of three cartons even though it was passed the 90 days. All good!
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June 2023 by Lisa R.
With a sense of impending doom, I reached out to the staff at LLFlooring in Savannah. I had a litigation settlement card and my sense was it was not like cashing in a gift card, and I was right. To redeem the card in-store purchase was required. I was prepared for a hard time in redeeming it. And, I could NOT have been more WRONG. Derek and Kyle are the greatest employees! I pestered them several times on the phone and every time, every single time, they were friendly, kind, and helpful. I was concerned that my discounts online would not transfer to an in-store pick-up, Derek assured me he would make everything work out and he did. My order was complete and ready to be paid for when I went to pick it up. All the calls and the in-store pick-up were perfect. Derek and Kyle are exemplary employees! Thank you.
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May 2023 by DJHD 'Hunter Darnall'
Best flooring around, best installation team, best customer service, all at a good price
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April 2023 by M Miller
Awesome. They worked with me on pricing and delivery. They salesman was a pleasure to deal with as well; proficient and quick. Thanks
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December 2022 by Sharon Wells
This is a great place to purchase flooring materials. The people are friendly, knowledgeable, and helpful with the selection of your product. There are various samples displayed in the store, and they give you samples to take home with you to see if it's the right product or look for you. The ladies are exceptionally, professional and have expertise on materials. Thank you LL Flooring.
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December 2022 by Lisa Rosencrans
Update: Since this review early this morning, LLflooring rectified the situation quickly.Very impressed with their customer service!******Myy husband and I just had 1200+ SF of LVP installed in a house we recently purchased and everything went well. Installers were amazing! A few days later we had to return 7 boxes to their store as they were slightly off on measuring. While at the store we decided to move ahead with renovating our two bathroom floors; changing out vanities and toilets as well as a large sunroom. They were quick to take our money, but out project is at a stop since they cannot get their installers to commit to an INSTALL DATE, for over a week now. That causes a ripple affect of the vanity contractors availability since he has a schedule too. Very disappointed and frustrated this time.Update:. We just received an install date, so hoping it sticks and goes well.
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September 2022 by Kenneth Twitty
If I'm paying this much money for something with a delivery date then I expect to get my product just like they got my money not told an hour before the store closed that the product won't be coming and on top of that I was told MAYBE the next day at 2pm.Update: After the mishap the store was very diligent and making things right, I received my order the next day as promised. I also learned that the issue was not due to any shortcomings of the store itself.
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July 2022 by Todd McGee
My wife just went in for samples but they were still attentive and answered all her questions. I kinda hope she picks one of their floors.
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June 2022 by Kris Hummer
I knew nothing about flooring...just that I needed it. I did my research and went to LL Flooring on Ogeechee Road. They were so nice! I explained what I THOUGHT I wanted...expecting them to try to upsell me. But they said my choice was just right for my house. They even let me return some of the unused materials. I would highly recommend them for their knowledge, professionalism and patience. I plan to redo the floors upstairs next year and will definitely go back.
