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March 2022 by Samantha Edmond
Today being my first time at this location, had the pleasure of Anthony assisting me! He was amazing! He was the only one there and was able to assist all the other customers while not making me feel like I was being abandoned. I admit they were certainly under stocked but placed my order on what I couldn’t leave with today! Thank you Anthony!!
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November 2021 by Madion Paige
Horrible customer service, nothing but rude comments and sass. When I asked why an item couldn’t be ordered, her response was “if you wanna pop off go talk to someone else”. I just wanted a foundation in my shade.
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November 2021 by Faith Nyakio
Understocked. Out of 7 items I needed I only got 3. The lady there is unprofessional, has a bad attitude and doesn’t know her job. She has no patience at all with anyone who passes by to make an enquiry. Her make up is horrible too, not like anyone who works at a MAC store who usually have very nice make up on them. First time to have a horrible experience at a MAC store
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March 2021 by Robin Tollison
Love this store...Great customer service and super attentive. Will definitely be back
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March 2021 by Aud
Bailey at the MAC counter was so helpful & kind. She really listened to what I was looking for in a foundation & I found exactly what I needed. Excellent service. Thank you Bailey!
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January 2020 by LaWanda Allen
Nothing was available and unfortunately this isnt the 1st or second time
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April 2019 by Georgia Diva
They never seem to have any makeup. You are better off ordering online.
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March 2019 by Reshona Greenwood
My visit was okay, they was nice, I just didn't like how they charge you for doing your makeup, instead of letting you purchase the makeup for a set price....
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March 2019 by Wendy Cuthbertson
Busy time but the ladies did a good job handling everyone!
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January 2019 by Ashleigh Blaise
I went to MAC for a simple lip and some eye liner, seems weird but I've never worn makeup in my life! Not even on my wedding day! I wanted to try lipstick because it was my husbands birthday and I just wanted to do something different. Latoya (I hope that's how you spell it), gave me my entire life!!!! She was so sweet and so patient, even when I was trying to fight her about the mere mention of touching my eyebrows; she gave me a full face in 15 minutes! My husband absolutely loved it! It wasn't too overwhelming, it was just enough and I can't thank her enough! I felt so beautiful last night!
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December 2018 by Cassaundra bates
Service at the MAC downtown is so so much better. Was not pleased at all with their customer service. Very mediocre. Will not be back. I will drive the extra distance to receive great customer service.
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October 2018 by Mac maclin
I've always received great service here. I'm currently eight months pregnant, and Nicole went above and beyond to find the right products to make me feel less like a sweaty manatee and more like a human. I'm very thankful for her help!
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September 2018 by Kyla Arrington
Sam is Great. I loved my experience with him. Everyone at this counter is very nice. Highly recommend!
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November 2017 by Tabeter Moore
If I could rate it lower I would. I called the store on November 9th to schedule an appointment for December 2 .2017. I spoke with a male and female representative. The rep assured me that they scheduled me for December 2 at 2pm. It turns out they lied and If I had shown up with out confirming I would have been out of luck for the ball I'm scheduled to attend on Saturday. By the grace of God, I was able to book an appointment at the Broughton Street Mac location. Claudia was very nice and accommodating. The customer service at the Belk location is substandard and they keep you waiting for minutes before they acknowledge your presence. Spend your hard earned money where you will be treated with respect. I plan to add a picture after my session with the broad street team. This shot is from a make-up artist in Atalanta.
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May 2017 by Miriam rittmeyer
I love Samson. He is very professional makeup artist and loves what he does. He explained to me how to apply my makeup, for the shape of my eyes. He also taught me some tips about how to use MAC products in a different way : eye shadow use it on my checks and lips.