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April 2024 by Mary-Paula Allegaert
Princess is our mattress queen! She did an outstanding job of showing us all the options that met our needs and preferences. We were so impressed that we bought 4 mattresses for our new house!
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April 2024 by Suleah Willis
It was learning experience, I got to know something about mattress that I didn't know. Stephen was a great help for me in getting the mattress I wanted. I would suggest if you are looking for a mattress and you are not sure what you want exactly you should go to Mattress Firm at Abercorn Commons they should be able to help.
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April 2024 by Luke Cyrus
Stephen’s service he provides is A+.His informative, zero pressure style is top tier. Exceptional!
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April 2024 by gwendolyn robinson
Princess our salesperson welcomed us very warmly as we entered. She was working with another customer and told us she would we with us shorty and invited us to look around while we waited.She was very friendly and knowledgable about the products and helped us make what we think is a great buy.She put our concerns about making this purchase and having it delivered to our daughter out of town in Jacksonville Fla.If needed we would visit this store again and recommend it to our family and friends.This was our first purchase from a specialized mattress store we have always bought them from a furniture store.We had called the store prior to going to get location info but got voicemail. The message I left only said that I was trying to find the store.About 25 minutes after we left the store, I received a followup call from Princess after she had checked her messages. When I told her who I was she thanked me again for coming in and for the purchase we made.NOW THAT'S CUSTOMER SERVICE!!!AWESOME JOB Princess!!!
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April 2024 by Sabiha Masroor
Steven was very thoughtful, knowledgeable and respectful when helping me select a mattress and pillows. He even pronounced my name perfectly after hearing it one time — this doesn’t happen often! He was very patient as we looked for the perfect fit for my needs. I have been so pleased with my purchases that I shared the info I received from Steven with my grown children. I would happily recommend to anyone interested in shopping here.
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April 2024 by claudia lievano
Amazing experience at Mattress Firm. Best deal and service in town.
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April 2024 by ryan rieling
Steven was great! Knowledgeable and fast with great customer service. Thanks Steven.
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April 2024 by Tommie Brown
Princess was excellent and very helpful!
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March 2024 by Sandra J. Mitchell
This was a most satisfying experience I have had in many years of shopping for big ticket item, all thanks to the sales rep, Princess. She was awsome!
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March 2024 by Jody Lindsey
Worked with Princess on getting a new mattress. She was helpful snd knowledgeable on the different options available. First stop and we bought a new mattress.
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March 2024 by Jennifer Knapp
The store manager, Stephen, was so knowledgeable and helpful! He was actually referred to me by a neighbor of mine, and I found their review of him to be the same as mine…he and the store were Great!
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March 2024 by Jan Cunningham
Stephen helped he buy multiple beds going in a remote location with no delivery. He made the delivery set up work. Had to put some time into it because it was a strange situation. Very happy with his professional help.
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March 2024 by Zlata Brawdy
Professional and fast service. Sales rep helpful in deciding what mattress is best for me.
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March 2024 by Michelle Bostic
Mr Williams... excellent service, very knowledgeable about the different mattresses. Very nice person. Will definitely recommend him highly.. Exceptional service ..
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February 2024 by Heather Palaski
Stephen really knows his stuff and this was easily the most pleasant shopping experience. Couldn't recommend more!