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January 2024 by Harry Moore
OK, I went in on December 29th to transfer my number from another carrier, there was only 1 person working the store, her name is Morgan.We completed the number change, or so we thought.On January 1st, my number haven't changed over to the new metro phone yet. So I decided to re-visit the store on the 2nd.When I got there, Morgan was helping someone else who had a issue with there service.This young lady was on the phone coustemer service going to bat for a man who just got his service the day before, and somehow they disconnected his service and wanted him to pay another connection fee.Morgan stuck to her guns for this man a good 45 minutes while I was there. When she had a moment, I let her know that my number had not been transferred to the new phone, I had other things I had to attend to so I offered to come back later in the day.To my surprise, I got a call from Morgan, and she helped me with the final process of transferring my number to my new phone.I hope metro knows that they have a TRUE customer service employee workg for them. I'm happy to have worked with this young lady. Oh....and by the way..... she was able to help the other gentlemen as well . Morgan, you rock suga !!!!
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July 2023 by Cutedork
We were in Savannah for the weekend and forgot our phone chargers! We got there AT closing time and the door was locked. I called and explained to the young lady our situation. She let us in!!! They didn't have what we needed, but her kindness was greatly appreciated!!
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January 2023 by Elasha Perry
The guy was very nice and he made sure I got a great deal.
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December 2022 by K. Dunham
The young man Tyrell at this location help me out and was so pleasant and nice I believe he was the manager. I've been coming to that location for years that's where I got my photos phone from Metro from. And he has been the most pleasant and professional person I've seen in there.
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October 2022 by Tat Bur
This owners of this metro and the one on Abercorn are thieves
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September 2022 by Derrick B. Wilson
One of the best metro stores iv visited.and coencedently run by the same manager the worked another store.Hint,she has very beautiful blue eyes ,and got me exactley the phone charger and cord that I needed desperaty.Thank You????
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September 2022 by Laura Leigh
Michael went above and beyond helping us with a phone. We couldn't have asked for more.
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August 2022 by Jawan Pendleton
My experience at the store was outstanding! Team member Tyrell laid out my options and made switching up from my last phone hassle free crystal clear. Customer service was amazing, store was very clean and organized! Great environment Overall, definitely recommend this store to my friends and family! Thanks again Tyrell.
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August 2022 by Julie Harris
I visited the store 8/12/22 at around 6pm .. I had a really bad day at work . I dropped my phone at work and was worried all day about it. I don't normally go to this location I go to the one off victory simply bc it is closer . But I will always return bc of your employees u had there . I forgot their name bc I was tired an am bad with names. It was a young man and woman. Very polite spoke to me and was kind handled my situation professionally. I know how much the employees make my friend has worked for metro for yrs she has never got a raise.. when u have good employees like the ones I encountered u should take care of them and let them know they are valuable to u... Bc I promise u I went in there determined to stop using metro bc the phone I received on my insurance claim was garbage . They kept you a customer. And by reading ur reviews I'm not the only one who feels that way ... All I'm saying is in these days u need to value ur good loyal employees... AND THEY ARE LOYAL TO U !! Very respectful and kind people.. really made my experience pleasant and talked to me the whole time I was there. I never seemed like I was a bother .. so whatever their names were please tell them I said thank you
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August 2022 by Chef Brixx
Thank you for your patience and kindness as i took care of my bill
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May 2022 by Jake Russo
They helped me with my phone and tablet and was very helpful with any questions I had
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April 2022 by Rance Shell
I went to this store and Michael was great. He helped me solve a problem that I could not solve on my own. I highly recommend this store and be sure to see Michael
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April 2022 by Lena Harris
Recently I lost my phone and went to 1516 Montgomery St to purchase a new one. A young man who was the store manager, was very knowledgeable about the phoned. He was also courteous and efficient. He helped every person who came into the store Promptly as he could. He was the smartest and most efficient representative I have ever experienced. I hope he is being paid well do that he will be there the next time I need customer service. His name is Raymond.
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March 2022 by Charles Robinson
Thank you Metro PCS. You have hired the best in your associate, Raymond Williams. His professional approach and genuine understanding of customer needs makes him an asset to your company, and a pleasure to do business with. I look forward to my further association with Metro PCS, and with Mr. Williams. Stellar customer service.
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March 2022 by Lavonnda Andrews
Have been with u'all for a long time @ I would Recommend you to Family @ Friends, I would only leave because u never give anything back like other companies!! ??
