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April 2023 by Corie Grussing
This place in dallas Mall is amazing!! Here they do not help at all!! My daughter ended up buying her jeans from the buckle and the girl there actually helped.
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June 2021 by LaNae M.
I have no problem every store having their own mask policy. No problem at all. I do have a problem with rude employees however..... I followed my daughter in this store. She was wearing a mask, I was not. She is 13 and not vaccinated, I am in my 40's and I am vaccinated. So far I have been in several stores and I had a full, very eventful day bat the outlet ...without incident. Today at 1:15pm (6.16.21) at PacSun a man wearing a mask quickly approached me and said put on a mask or leave. Wow! I couldn't understand what he said and I was really caught off guard. He repeated himself, "We require a mask, you must have a mask on or leave." I asked, "even if vaccinated?" He replied, "yes" and walked off. There was nothing about our interaction that had anything to do with customer service! Nothing warm and fuzzy. Definitely nothing that made me want to stay and spend any money in this store!!! I know the younger generation doesn't care about being respectful to their elders. How about my daughter wanted me to spend money in this store and after this interaction I was completely put off and DONE and told her let's GO! It's not always about WHAT you say but HOW you say it! The delivery was not acceptable!! He could have said our store policy requires a mask, I'm sorry for the inconvenience." Or "if you guys wouldn't mind putting on a mask, unfortunately the store policy requires one to shop (even though the state does not)." Both of these would have kept me in the store and spending money! I did have a mask with me BUT since I wasn't approached with any kind of customer service in mind or asked if I would mind putting on my mask I told my daughter let's go! This store and all their clothing looks exactly like Hollister, American Eagle, H&M, Aeropostale, Aerie, etc.... It really needs excellent customer service!
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March 2020 by Samantha K.
If i could give no stars i would. everytime i go into this store i have a problem. was denied a return today and last visit was waiting in line for over 20 minutes because the manager refused to call over another cashier. just all around bad customer service everytime i go in. wont be back
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February 2020 by shaun hudley
Quality and Deals under one roof.
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November 2019 by Richard Petty
Too many rules when you talk about dressing rooms...
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September 2019 by kat capps
Not as much selection as past years..
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July 2018 by amber mitchell
Horrible behavior from employees, very rude to customers, and talked about them behind their backs, vulgar language. Store was not maintained.
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January 2016 by Brandon Bugett
Store is dope recommend to the younger ages
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May 2015 by Myron Pederson
This company is anti American and should be boycotted by anyone who loves the country. To display a shirt with our flag upside down is bad enough, but to display it on Memorial day is unbelievable . I served this country for eight years and lost 7 good friends during that time. What sacrifice has PacSun made for this country other than disgrace it?? NEVER SHOP AT THIS STORE AGAIN!!!
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May 2015 by charles durden
Don't go here if your old, rude employees. Ghetto. Especially Miss Sabrina
