Princess Beauty Supply is a black-owned beauty supply store that offers a wide selection of hair products, including a variety of wigs, although they predominantly stock synthetic options. Customers have noted that the prices are reasonable, and the store provides military discounts, showing a commitment to customer service. Some reviews mention that the store is more organized and spacious than others, allowing for easier navigation. However, there are mixed feelings about the customer experience, as some shoppers felt uncomfortable with being closely watched while browsing, leading to concerns about racial profiling. While some customers appreciated the helpfulness of the staff, others reported rudeness from the employees. Despite these issues, many agree that the store is well-supplied and offers a better selection than most local beauty supply stores, with one customer sharing a positive experience of staff assistance in locating an item at another location. Overall, Princess Beauty Supply has potential but may benefit from addressing customer service and cultural sensitivity concerns.
We stopped here as we passed through the city from out of town, and were disappointed with the selection of wigs and the rudeness of the man behind the counter.
October 2022
Awesome place to shop. They give military discounts and are super helpful with whatever you need. Prices are extremely reasonable and they have a better selection than most local beauty supply stores.
May 2022
They are supplied more than most. You can find about every inch of hair you desire. However, they sell more synthetic wigs than human.
