Princess Beauty Supply is a black-owned beauty supply store that offers a wide selection of hair products, including a variety of wigs, although they predominantly stock synthetic options. Customers have noted that the prices are reasonable, and the store provides military discounts, showing a commitment to customer service. Some reviews mention that the store is more organized and spacious than others, allowing for easier navigation. However, there are mixed feelings about the customer experience, as some shoppers felt uncomfortable with being closely watched while browsing, leading to concerns about racial profiling. While some customers appreciated the helpfulness of the staff, others reported rudeness from the employees. Despite these issues, many agree that the store is well-supplied and offers a better selection than most local beauty supply stores, with one customer sharing a positive experience of staff assistance in locating an item at another location. Overall, Princess Beauty Supply has potential but may benefit from addressing customer service and cultural sensitivity concerns.
