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February 2025 by Susan Herrick
I realize the pharmacy is a separate operation (per the store manager) and has nothing to do with him. But, there's nowhere else to leave a review. I've been a customer of this pharmacy from day one literally. Service has always been excellent but has DEFINITLY chaged now. I have a severe injury and walking is very difficult, so I followed the instructions on the website to prepay. I was asked to pick in store pickup, curbside pickup, etc. I chose curbside pickup. (for diabetes med) When I paid, the system directed that I pull into one of the curbside pickup spots and call the number on the sign. It was 912-897-810600. I did that. Bottom line..when someone brought my prescription out, I caught hell. I was told they were short staffed, I didn't follow procedure, they had 100 presc. backed up, and verbally abused for doing things EXACTLY right... to the point that I got a huge blood pressure surge. Warning..if you follow the instructions for pickup (curbside) for YOUR prescription, be prepared for, to say the least, they don't want to do it and will definitely let you know it.
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November 2024 by Brenda Neese
This pharmacy use to be great!! Id say for the past year they are awful. ! Dont get ur refills on time , dont give u correct medication ; cant keep up with ur meds !!
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August 2023 by Scott B.
I've been a Publix shopper for decades, having lived for many years in Miami before moving to Savannah last year. But I think that I am done with them now, or at least the one on Wilmington Island, after the ridiculous conversation with a manager I just had there. In walking up an aisle, I noticed that there were red clearance signs in front of all the Pure Protein brand protein shakes. The regular price for a four-pack is normally $8.99 and the sign in front of the chocolate flaver read "clearance $3.59 save $5.40." However, the signs in front of the other flavors read "clearance $8.99." When I brought this to the manager's attention, he said in a condescending tone that "clearance" did not mean that the items were on sale, only that they were wanting "to clear the shelf" of that item. I then stated that that was misleading, and not 1 shopper out of 100 would think that is what the sign meant. They would assume that an item on clearance meant that the item was also marked at a sale price. He just shrugged his shoulders and gave me an IDGAF look. I think his attitude pissed me off even more than their obvious intent to deceive shoppers.
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June 2023 by Jeffrey H.
When I am on vacation, I always shop at Publix. The stores are always clean and well stocked. On June 3, 2023, I encountered my first dirty floor in a Publix. It was limited to aisle six and the employees were busy cleaning the store. I only wish we had a Publix in WV.
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April 2023 by Sherry H.
Just wanted to say that I went shopping today at the Publix on Johnny Mercer. The store was neat & very well stocked. As I passed employees that were working throughout the store, everyone of them said hello to me. I am visiting from Wisconsin & I was really impressed. Keep up the good work!!
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January 2023 by Big E!!! !!!
The people at this store try to make you feel welcome the only issue was a woman at the Deli that had a horrible attitude
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April 2021 by Joseph Seward
Very helpful
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February 2021 by Michael Hills
Very courteous staff. Greeter at door!
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November 2020 by Andrea Richardson
Publix pharmacy always looks out for their customers, great team. Thank you!
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June 2020 by Rudolph Hyde
Their prices are better than Walgreens. If your provider calls in a prescription, call the pharmacy before picking it up. The staff is very friendly and professional.
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May 2020 by Martin Hyde
Their prices are better than Walgreens. If your provider calls in a prescription, call the pharmacy before picking it up. The staff is very friendly and professional.
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March 2020 by kat c.
I just love the ladies that work back in the lunch-meat section. They are always nice, friendly and do a good job. It's those simple actions that keep me returning to my neighborhood Publix. Great job ladies!
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June 2019 by Rob H.
I shop and deliver groceries for a living. I had a huge order which required 2 buggies. I asked the manager if I could leave one up front while I used the other buggy to shop the rest of the order. Not only did she let me, she rang up that part of the order and had it bagged and waiting for me. All I had to do was get the second part of the order rang up and I was done. Since I'm timed on my job, this helped me out tremendously. Thank you! I wish all my shops were at Publix!
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April 2019 by Jim Meyers
Anwynn in the Bakery is the Best. I needed help with a last minute Birthday cake and she was very helpful!
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March 2019 by Robert Elam
Awesome service and great selection
