-
August 2023 by Scott B.
I've been a Publix shopper for decades, having lived for many years in Miami before moving to Savannah last year. But I think that I am done with them now, or at least the one on Wilmington Island, after the ridiculous conversation with a manager I just had there. In walking up an aisle, I noticed that there were red clearance signs in front of all the Pure Protein brand protein shakes. The regular price for a four-pack is normally $8.99 and the sign in front of the chocolate flaver read "clearance $3.59 save $5.40." However, the signs in front of the other flavors read "clearance $8.99." When I brought this to the manager's attention, he said in a condescending tone that "clearance" did not mean that the items were on sale, only that they were wanting "to clear the shelf" of that item. I then stated that that was misleading, and not 1 shopper out of 100 would think that is what the sign meant. They would assume that an item on clearance meant that the item was also marked at a sale price. He just shrugged his shoulders and gave me an IDGAF look. I think his attitude pissed me off even more than their obvious intent to deceive shoppers.
-
June 2023 by Jeffrey H.
When I am on vacation, I always shop at Publix. The stores are always clean and well stocked. On June 3, 2023, I encountered my first dirty floor in a Publix. It was limited to aisle six and the employees were busy cleaning the store. I only wish we had a Publix in WV.
-
April 2023 by Sherry H.
Just wanted to say that I went shopping today at the Publix on Johnny Mercer. The store was neat & very well stocked. As I passed employees that were working throughout the store, everyone of them said hello to me. I am visiting from Wisconsin & I was really impressed. Keep up the good work!!
-
January 2023 by Big E!!! !!!
The people at this store try to make you feel welcome the only issue was a woman at the Deli that had a horrible attitude
-
April 2021 by Joseph Seward
Very helpful
-
February 2021 by Michael Hills
Very courteous staff. Greeter at door!
-
November 2020 by Andrea Richardson
Publix pharmacy always looks out for their customers, great team. Thank you!
-
May 2020 by Martin Hyde
Their prices are better than Walgreens. If your provider calls in a prescription, call the pharmacy before picking it up. The staff is very friendly and professional.
-
March 2020 by kat c.
I just love the ladies that work back in the lunch-meat section. They are always nice, friendly and do a good job. It's those simple actions that keep me returning to my neighborhood Publix. Great job ladies!
-
June 2019 by Rob H.
I shop and deliver groceries for a living. I had a huge order which required 2 buggies. I asked the manager if I could leave one up front while I used the other buggy to shop the rest of the order. Not only did she let me, she rang up that part of the order and had it bagged and waiting for me. All I had to do was get the second part of the order rang up and I was done. Since I'm timed on my job, this helped me out tremendously. Thank you! I wish all my shops were at Publix!
-
April 2019 by Jim Meyers
Anwynn in the Bakery is the Best. I needed help with a last minute Birthday cake and she was very helpful!
-
March 2019 by Robert Elam
Awesome service and great selection
-
February 2019 by Dan McCall
I've shopped at so many grocery stores: Hy-Vee, Food-4-Less, Super Value, IGA, Walgren's, Wal-Mart, Cub Foods, Food Giant, Piggly Wiggly, Target, Sam's, The Fresh Market, Whole Foods, Lucky's, Fareway, Aldi's, Schnuck's, Foster's, Bi-Lo, Eagle Foods, and Kroger to name a few. But nobody has the customer service like Publix. They treat you like a family member.
-
January 2019 by Abby S.
Backstory: I went to publix for my flu shot and received a $10 gift card. Today: went to use gift card and when paying it said 0. They asked me to go to customer service where Shelly was asked to help. She asked when I received the flu shot, and I said I'm not sure maybe a month or two ago. I asked if it expired, and she said no it doesn't. She went to the pharmacy and came back to tell me she can't do anything and could only help if I bring my flu shot record back (no I was not going to drive to Eisenhower to get a record, waste gas, to get a 10 dollar gift card). I told her this is not my fault, she took my drivers license and checked with the pharmacy. She made it a point 3 times to let me know my flu shot was in October. Again I asked if there is an expiration date and she said no. I asked why is October important. She made me feel very uncomfortable and as if I was purposefully causing a problem. For publix to think highly of their customer service standards they should start with Publix on Wilmington Island, specifically Shelly. I will definitely shop at the highway 80 store today going forward.
-
November 2018 by Judith Lancaster
Great store. Go at least twice weekly
