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March 2024 by Jennifer S.
Bakery Excellent Thank you for the delicious cake for my grandson's 2nd birthday. Everyone loved the very moist, fluffy, and delicious vanilla chocolate marble cake. P.J. loves PawPatrol and just had to get his hands on the figurine that the bakery put on top before I could get the picture.
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October 2023 by Julie F.
I wouldn't recommend this Publix to anyone, the customer service was terrible. We waited to get some balloons filled and an employee greeted us, and said he would be right back to help us. He never came back. But our bakery experience was the cherry on top. I ordered a small cake for my elopement online weeks prior to the pick up date. I called way in advance to change the cake colors. When we arrived to pick up, they had 2 cakes for us. Because they didn't cancel the other cake. And both of the cakes looked terrible. The cursive handwriting was not legible and was crooked, the trim was so uneven. I don't know how this was acceptable to sale!! and they refused to touch up the cake. They said it was as is. So we will not be photographing our cake for our wedding because of their hideous work. Thanks Publix!
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September 2023 by Khyra W.
Came here tonight for a wrap at the deli and found a long piece of hair in my sandwich and they wrapped it horribly. Don't come back.
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August 2023 by Nic C.
O.B. in the deli was extremely rude to me because I didn't want to pay $1.38 for one scrawny chicken wing and $1.38 for a miniscule chicken drumette. He slammed his hand on the counter and said in a very exasperated tone: "So what are we doing then?!" So I left with my reasonably priced shrimp. I like all of my other experiences here, however!
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July 2023 by Colette G.
Amazing store! Went here from my hotel across the street to grab something for lunch. Their selection of pre made salads and sandwiches was amazing! So is the hot food bar, and deli/grill. I come to Savannah several times a year. It was my first time staying on this end of town. Definitely will be making this area my go to stay because of the convenience of Public and other area amenities the historic downtown area do not offer.
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June 2023 by Nyla S.
I just love Publix. This location is nestled in a mini plaza with some decent places. Everyone here is pretty nice (per usual) and they usually have what I'm looking for. The store is clean, the carts are always in order and charged and you will always look up and see someone in a green shirt so help is never hard to find. This is my favorite location right now (and the closest one to me)
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January 2023 by John M.
Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals and we cannot forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge.It is great to see Publix expanding beyond the boundaries of their home state of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities that Publix opens a location in are very grateful for a Publix opening by them.I would definitely recommend this particular Publix location or any Publix location and I give it five stars.
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October 2022 by Dwayne W.
The deli here is absolutely awful and I'm a huge Publix fan overall. If you order a sub to be picked up, prepare to stand in line anyway. I order a sub a little after 11 and my pickup time was 11:40. Got there at 11:38 and they had not even started and there were 15 ppl in line waiting to place an order so I simply left along with the 12$ I paid when ordering online. I'm not one to bellyache but this is probably the 5th or so time I have had the exact same occurrence. Spoke with manager and wasn't very nice! We'll refund your money....no, I ordered a sandwich.....I didn't order 12$. Will not order from this Publix deli again
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August 2022 by Daniel S.
This is the 3rd time I have ordered from your deli from instacart. You people need to learn on how to read a ticket. I specified no veggies at all and you seem to not be able to understand this concept. Full of them. What a joke. I'll go elsewhere for now on.
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July 2022 by Eboni LemonHead Frazier
There bowls of freshly cut watermelon are cool, sweet, and DELICIOUS! ?
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April 2022 by Rita Mercer
Yesterday I needed brisket of beef, requested by granddaughter. Kroger butcher said “no, they come like that” when I asked if he could cut the brisket ($69) as it was too big , and expensive for our needs ? I went to Publix, Met Jarvon and Matt, their brisket too large. Their response”of course ma’am, whatever you need , we’re happy to oblige” when asked if they would please cut it down somewhat ???? Result . . . I no longer wish to go to a store that says “no” but will now focus on Publix, where they really act and honor customer service first. ALSO . . . Not just meat but also other grocery purchases now to be made at 12 Oaks Publix. Goodbye Kroger . . . Just because I’m an elderly retired , on a limited pension, does not mean I deserve any less service!
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April 2022 by Gina D.
I am giving Publix a four strictly based on their deli and hot food. Would you shop at Publix sometimes but I would say of all the grocery stores in the area it is the most expensive. As for Publix deli they make sandwiches and they are by far the best sandwiches. We also like the chicken wings from the hot food section and we've had pretty good mac & cheese and potato wedges there as well. One of our favorite deli sandwiches is the chicken tender sandwich or the ultimate sandwich both sandwiches cost around $9 or $10 dollars depending how do you like them and can usually feed two people we always wanted up getting two or three sandwiches it's getting there between the three of us depending how hungry everyone is. Most of the time the staff is very helpful and we're in and out fairly quickly the multi grain bread is so delicious and there are many sandwich options to choose from.
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April 2021 by Angie Tuck
My 13 year old son wanted to get his lunch from Publix today, and I know they have really good subs. Mind you it's lunch time and the hot case isn't stocked, there is ZERO fried chicken and then I get the news after waiting 15 minutes in line, they only bread they have is whole wheat...welp five guys just gained a new customer.
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March 2021 by Amber Marie
I almost forget what customer service is until I come here. Whatever you’re doing to encourage it, keep it up! I actually feel welcome here. Clean. Good Greenwise/organic selection too.
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February 2021 by Jill Jenkins
Switching from Walgreens to this pharmacy was the best decision ever. They may not be open 24/7, but unlike the big chain pharmacies, the pharmacists at Publix call me any time there is an issue, a delay, or any insurance problem with our prescriptions. They are always pleasant, and even called me to ask if it was ok that the packaging for one of my meds was damaged. The customer service can't be beat!
