-
April 2023 by Michelle V.
Pickup order was 2 hours late coming out. I stressed I had just gotten out of the hospital and still no help!
-
April 2023 by Larry C.
I went to Sams to get a battery for my truck around 8:30am on a Tuesday morning. I asked the man in the service department if he could check my battery for me to make sure it was needed. He brought out his battery tester and hooked it up and he informed me that my battery needed replacing. I looked in the bays and saw there were no cars being serviced so I asked him how long would the wait be. He said that he would not be able to get to it that day and to my shock he said I would suggest that you go somewhere else. I was really shocked that he said that because he had another helper with him and I was the only customer. I asked him why they couldn't get to me and he said that I didn't have an appointment and they were only working on automobiles that had appointments. I couldn't believe that he refused to put a battery in my truck since I was the only one there at the time. I went to another place to get the battery which only took about 20 minutes total to install. I called the corporate office to let them know what happened and they took my information and told me they would get in touch with me after contacting the store. It has been weeks and I have heard nothing.
-
October 2022 by Jessica G.
I am not exaggerating when I say they literally never have any chicken. I've been here on atleast 8 different occasions over the past 6 months. They need to figure out a better supplier for this location.
-
July 2022 by Asyat 1.
Best place to buy in bulk. Period! The shelves are always fully stocked, choices are endless.
-
April 2022 by Gina D.
We really like having a sams membership. It's worth the price when there's a promo and getting discounts on my gas is def a plus!
-
December 2021 by Ingrid J.
I'd first like to say that there is a good selection of products you can find here for personal and business use.Secondly, it's kinda quick In-n-Out checkout. As for the Restrooms...different story. The one place people frequent is NOT SANITARY at all! I walked into the Ladies room and found, what's supposed to be cleaned and sanitized, was left like this...and I went before and after shopping in hopes of seeing it cleaned but wasn't.
-
November 2021 by Michelle W.
Sam's Club is good for when you want to stock up on those items that you use all of the time. The meat section could use a little improvement option-wise. I don't really have any complaints about the store or staff. Just a tip: its totally worth it to invest in downloading the app and utilizing the "Scan & Go" option. Its the only way to go, unless you like standing on long lines for something you can quickly do by yourself and go on about your day.
-
July 2021 by Delores Jackson
Very good store and clean
-
July 2021 by Mark B.
What can you say... it's a big box store. If you can't find it here?? Sams has great prices on most everything in bulk but one of my favorite items is the Merit Fishing Shirts. Great fit Great Quality and selection if you can get there early. They sell down quick and the price is half of the other "name" brands at the malls. If you want one stop shop Sam's Club is it.
-
June 2021 by Michelle Ringang
Purchased chicken and maggots were inside of the chicken. The chicken was purchased from Montgomery Crossroads Sam’s Club in Savannah, Ga. The maggots do not appear to be cooked. So, that means the chicken had to be setting for some time.
-
February 2021 by Matt B.
Places like Sam's Club are definitely great to have, because there's always something you need a lot of. During the beginning of the pandemic it was toilet paper (for reasons we'll never know why) and more often than not, it's something like 35 packs of LaCroix seltzer water or giant bags of Doritos. Whatever your pick is, everyone always finds something they need at these large, bulk item stores. Having a Costco card for the past 5 years and then transferring to an area without a Costco was somewhat difficult, because I was used to a lot of the amenities/items Costco had. Sam's Club still has a great assortment of unique things like fitness equipment, household appliances, decor, etc. I've been there when it's not as crowded and it's not too bad. I've never had to wait in line for more than 5 minutes and the staff has always been helpful.
-
August 2020 by Dina Jensen
Tire department finally opened. Got my tires rotated. Had a nail in tire between the tread. No plug needed. Gentlemen told me I must be a good driver. Only had one tire out of balance. Quick service and very professional and personable.
-
July 2020 by Anna Williams
I love Sam’s! They have everything I want in one store.
-
March 2020 by Silvia S.
One person for customer service? It's ridiculous. Management needs to make changes. I feel sorry for this one lady P, who is having to deal with everything
-
March 2020 by A R.
This store is dire need of a customer service counter, one person is not enough. Everytime I come here a line from hell, get some more people to help.