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November 2023 by Erin Norvell
I took my SUV in thinking I needed new brake pads and possibly rotors. Come to find out, I didn't and they fixed the noise I was hearing. Mark at the service counter was great and didn't charge me anything for their time.
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October 2023 by Kati Payne
The people and service at Mavis are amazing. I went in desperately with a nail in my tire. They helped me to assess and figure out the best solution for my needs and budget. I most appreciated their honesty, kindness, and genuine desire to help me. They had me out of there in less than an hour!
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October 2023 by Tom Owens
Monday, October 2, 2023.I wish to express my sincere appreciation to Mavis Tires & Brakes for exception attention to detail, and outstanding work in a short period of time.I discovered that my wife's right rear passenger car tire went flat and couldn't hold air long enough to be driven. Additionally, my right rear passenger car tire had a slow leak. Although I had an appointment set up with another tire repair/sales store later in the week, I managed to make an appointment online with Mavis Tires & Brakes on Waters Ave. After removing my wife's bad tire from her car, loading it in my vehicle, I drove over to Mavis for my appointment. Explaining the situation to the nice sales rep, that I needed the tires repaired in a short period of time (as my wife had a Doctor's appointment) she immediately assigned a technician to my case. Mavis Tires & Brakes exceeded my every expectation by repairing both tires in less than the time allowed. I was able to drive home, reinstall my wife's tire on her car, which allowed her to drive her car to her appointment. The young sale rep and the technician brought great credit to themselves, Mavis Tires & Brakes and the entire Automotive Repair Industry. Thank you so much for a job well done. In the future, I will trust my auto repair needs to Mavis Tires & Brakes.
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October 2023 by Jordan Hartley
A few weeks ago I had a sudden flat out of nowhere and lucky for me I was close enough to this Mavis location. The store was closing in about 30 minutes but thankfully Mark and his crew that day were able to help me quickly, despite them closing soon. Mark was very friendly and one of the nicest employees I’ve ever met at Mavis (and I’ve been to plenty Mavis locations here and there.) I will always try to come to this location with my tire needs for sure. Thanks again Mark and crew!
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September 2023 by JeffreyW
I was in Savannah, GA on Tuesday 9/5/23 in to take my Goddaughter and her Mother to a doctor. We had traveled about 80 miles when a tire that she had purchased just three months ago started to delaminate. She had a spare tire, but no tools with which to change it. I had recently bought new tires from Mavis tire in Brunswick, GA, where we were from, and had such a good experience there, that I immediately suggested that she find a Mavis tire store in Savannah.Fortunately, there was one close by and we pulled in. I then spoke with the lady inside the store behind the counter. Her name is Pati. She was extremely nice and said bring the car around and we’ll put your spare on right now. Amazingly, to me, at least, we did not even have to wait in line. I asked her how much that would cost so I could pay for the work and she said no charge whatsoever. Once again, I was amazed and surprised that there was no cost for that!!!She then assigned us to a tech named Mike, who was equally as gracious, and professional and he had the tire changed and the vehicle ready to go in less than 15 minutes. It is extremely rare that you see Customer Service like that these days, even when you deal with an entity from whom you buy something. It is unheard of for someone to take care of you when you didn’t even purchase a product from them! I cannot praise this location (nor Mavis Tire), and the way we were treated in what amounted to an emergency situation, enough. Thank you Mavis tire Savannah, Georgia, from the bottom of my heart, for keeping my family safe!!!
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September 2023 by Theresa Lynn
My Tire blew out on my way home from work. Unfortunately, it wasn't an easy fix. The team at Mavis took very good care of me and my need for a new tire. I decided to go with two new tires and I'll definitely be following up with them for the other 2 soon.
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September 2023 by Red Nicole
Came here on vacation! Patty was awesome ! They had our size in stock and brand to match. They let us drop car off so we could continue our vacation! Very friendly and affordable
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August 2023 by Carol Kaminsky
Awesome place! Ms. Patty took great care of me and scheduled me for service the following day! The mechanic did a great job as well with the tune-up and coil pack, my new go to place for sure! I have used them before and am always happy, would give them 10 Stars if I could!
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August 2023 by Shannon Brewton
Awesome service, they got me in out and the front desk service agent’s were full energy and warm welcoming caring spirit. I highly recommend this location, never have a bad experience.
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August 2023 by Andre Ross
Now, I usually don’t leave reviews unless the service was that good or that bad. I’ll tell you right now, the service and care for my vehicle I received here was top notch. I’ve taken vehicles to different mechanics and shops in several states, and I don’t think I’ve been this impressed with the hard work and transparency from a shop ever. Mark and Brian stayed overtime to help fix my issues so that I could get back on the road as soon as possible. They really took good care of me!
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July 2023 by Brian Goldman
Earlier this week, I had an appointment at 10am to have a tire patched. When I called to make the appointment I was told that it would take approximately 15 minutes to patch the tire. I made the appointment in the morning so that they wouldn't be backed up, which is what my previous experience with them had been.When I arrived, I was told it would be 15-30 minutes to get the car into the bay to be looked at and then another 15 minutes to patch the tire. I planned to spend an hour at Mavis to get this done (based on them telling me via phone it would take 15 minutes to do this).The woman at the front desk, Tiffany, was very pleasant and easy to deal with. She was the only positive element of my experience there.It took them an hour to move the car from the parking lot to the bay and then it sat for another 30 minutes without being put on a lift so they could look at the tire.Not knowing how much longer it was going to take, I told them that I had to take my car home.I don't understand what purpose an appointment serves if you can't honor the time of the appointment. Additionally, the inaccurate information about wait times represents terrible customer service and a total lack of respect for the customer.
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July 2023 by J. Grant
They were EXCELLENT. No long wait. AMAZING customer service. They even checked my fluids for me when I just went in for a tire patch! I will be making sure I come here for my cars from now on!!!!
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July 2023 by Jordan Siegall
I’ll never go anywhere else for car/tire issues! Service is efficient and reasonable. Tiffany and Mark up at the desk are so kind and helpful, and made sure the work was completed and I got out before I needed to be somewhere!
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June 2023 by Victoria Metts
Miss Patti helped me from start to finish and has the best customer service skills I have seen in years! She was kind, professional, and SO helpful. She helped me schedule an appointment (then reschedule lol) she got me checked in quickly and gave me accurate information and quotes. She gave me additional information regarding my vehicle that no one else has ever given me! I will be bringing my vehicle back due to her diligent work and as well as the hard working mechanics in the back whom got the labor done quickly, and accurately! Someone should give these people raises !
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June 2023 by Josephine Johnson
Needed two new tires on a Sunday morning Mavis Tires got me fixed up quick!In my profile you’ll see I’m a traveling musician, performing in Georgia and Lowcountry of South Carolina.I was headed out of Savannah and to a graduation banquet in South Carolina when my tire light came on. I filled the tire and 20 minutes later the light came back.I really needed two new tires.Called Mavis on Waters Street in Savannah, and the friendliest guy, Mark, confirmed he had my tires in stock and told me to come on in.He and his crew were set me up with two new tires in about 2-and-a-half hours.Best part is the classic R&B and Stevie Wonder the crew was jamming in the repairs garage—it was very happy and upbeat. Definitely a positive Sunday afternoon vibe.I missed the graduation banquet but still made it in time to visit with my graduated friends.Great team of people at Mavis on Waters.
