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March 2024 by Michelle Bermudez
I am working night shift and I informed the staff about it when I did check in because I saw a sign saying they were under renovation. The person at the front desk told me they were doing painting and would not bother me. I stayed 2 weeks without major issues until they made me move to another room to paint my room doors. I accepted because I notice they started doing noises around with the condition of receiving a room that was quiet. This video is today. I had to pick up all my stuff and move somewhere else because they were renovating the room above my room and the one in front of mine. They lie to make you stay. Not recommended at all. They knew I had to stay around one month and did not care.Additionally, they don’t give you your IHG points. Ask yourself.
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March 2024 by Michael Schneider
Renovation to building. Washer dryer free but double dry time and only 3 of each to use. Breakfast was sub parFree coffee off the lobby. Had to move rooms 3 times. No help from staff. 1st was stove top didn't work. Had to "smack" light on microwave to get it to iluminate the 2 burner hot plateRooms: They were ok king bed niceLots of work being done limited room attention 3 days for garbage pick upFood & drinks: Nothing spectacularNoteworthy details: Very noisy at night large group of cheerleaders running amuck
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March 2024 by Emilio Adrias
Hotel is ‘under construction’ with no repairmen to be found.Good enough rooms for the price - they come with a full kitchen and dishware. Expect all the dishes to not be clean once you check in and clean them yourself first though.Service is horrible and our room was not cleaned once throughout our four night stay despite asking the front desk twice.Area is quiet and good. You seldom hear some planes but otherwise its a decent location close to the airport. Do yourself a favor and stay at one of the other hotels in the area.
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March 2024 by Ryan Hedden
Extreme weed smell. I informed the front desk man of a commercial chemical neutralizer. He said, “ok”. That was it. Hotel has been “under renovation” for at least 10 months. This is a 2 star hotel at best.
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February 2024 by Percy Houchens
Rooms: Roaches everywhere. During the day climbed on our food when we tried to eat. Worst experience I’ve ever had in a stay anywhere.
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January 2024 by Home
The room looked overdated although the bathroom was nice and clean. We have to change to another room because after unpacking most of the things we found neither of the stove worked when we tried to cook something to eat. Out of two only one stove worked in the second but I guess it at least met our basic needs.
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October 2023 by Matt Piatkowski (Matti Pi)
Better room after room change but second room felt very lumpy as if box springs may have been worn out. Renovations being done at the hotel, Hotel very pricey for a hotel going through renovations.Parking lots of safe, I didn't hear any vehicles from the nearby interstate. Quiet Hotel.Internet was very slow to connect to. I ended up using my cell phone hotspot.
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October 2023 by Jay Whetsel
Stay away! Overpriced with nothing to offer. States they are renovating yet nothing was being worked on. Went through 4 rooms due to issues with appliance in 3rooms. Fitness, pool, patio, and grill area all closed. Breakfast area under construction and hallways half torn apart. Staff lacks knowledge about the hotel as I attempted to inform them the lock on the room was dying but it was only after 4 trips of being locked out did they finally replace the battery.Rooms: Dated kitchen with appliances that suck.Noteworthy details: Renovation seems to be in progress though no one was working on anything during my visit. Stay away
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September 2023 by leslie powell
One the worst stays I have ever had. Rooms not cleaned. Smell of bad odors. Construction is going on without notice before arriving. Staff was not pleasant at all. No housekeeping during my whole stay. I was told they don't housekeeping on weekends. Wanted to speak manager never got a return call.
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August 2023 by Jared Jones
Location is fine but the "finished" rooms are still rough. They smell heavily of chemicals. WIFI is nonexistent. 30~kbs seems to be the norm i would recommend staying somewhere else.
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August 2023 by Nathan Boesche
I frequently stay at this hotel. The staff at this hotel are very friendly, and kind. I recently had an exceptional check In experience with the front desk agent Daniel. He’s so super sweet. Thanks for the amazing hospitality. Keep up the great work.Nearby activities: Savannah Hilton Head Airport
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June 2023 by Brad L.
They had a room available which was a plus at 1am. Kids were looking forward to sleeping and getting their own bed. Our youngest wanted the pull out and when we pulled it out this is what we found. I think it was bacon or something and wrappers. Disgusting. We ended up Ed paying 3x the amount at another hotel for the night as they had no other openings. A clean room was all I wanted and you couldn't even deliver on what your primary offering should be. Would give no stars but perhaps a call to the local health department is in order as well.
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June 2023 by Damon D.
We made reservations six months in advance for a family reunion but the rooms we reserved were unavailable. Instead of a two bedroom suite we ended up with two separate rooms across the hall from each other -- meaning my son would sleep in the room with my wife and I'd be across the hall alone. Unfortunately the hotel is in disrepair and the renovations are being executed poorly. They're trying to renovate but the contractors are doing a little bit of work everywhere instead of focusing on one area or task to complete in a phase the moving on. Everything is unfinished, and unsafe. Exposed wires, smoke detectors covered for painting, uneven floor surfaces where carpet is incomplete, puddles, rust, carpet stains... the list is very long. The very first step into the lobby was very slippery and someone is going to get hurt. Staff was nice, but the experience was awful.
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May 2023 by Sharon E
I would rather give 5 stars but due to the construction, (had to go up and down 3 flights of stairs while elevator was down) noise, neighbors smoking weed, I have to go with 4. Although my husband and I were there celebrating our anniversary, we did cut our visit short and thankfully there was no problem with that. The room was very comfortable and had all the amenities... Except when I needed extra towels the desk clerk said they were not available and to check back.I would have rather been warned about the construction prior to arrival, but that would deter guests. Would welcome an opportunity to go back after construction is completed.
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April 2023 by Sharon B.
I would rather give 5 stars but due to the construction, (had to go up and down 3 flights of stairs while elevator was down) noise, neighbors smoking weed, I have to go with 4. Although my husband and I were there celebrating our anniversary, we did cut our visit short and thankfully there was no problem with that. The room was very comfortable and had all the amenities... Except when I needed extra towels the desk clerk said they were not available and to check back.I would have rather been warned about the construction prior to arrival, but that would deter guests. Would welcome an opportunity to go back after construction is completed.
