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September 2023 by John K
Terrible bank. My wife and I opened accounts here as we are looking to mortgage a home. They had a $400 promotion going on where you get direct deposits totaling $1000 within a certain amount of time of opening account. After not honoring the promotion they gave us the run around and filed a ticket to which they never got a response for. Ended up closing the accounts after about 6 months of waiting. Why would we mortgage a home with a bank that falsely advertises to trick people into giving them interest free loans pretty much. Still to this day no call back. Avoid this bank like the plague! As far as I'm concerned they owe us $800. Incompetence at its finest.
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February 2023 by Kathy M.
Suffered bank fraud. I moved my money to Truist on Johnny Mercer Blvd. What a mistake. Getting in touch with them by phone is virtually impossible . Go in the branch and bring a good book because you will be there awhile. They are not attuned to customer service at all. If you like to work with people who are at work but away from their desk this bank is for you.
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August 2022 by Tracy Fraizer-Davidson
Everyone here is very friendly, and extremely professional. Always exceptional service.
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April 2022 by Briana Mordecai
I made an appointment for 1p and afterwards waiting a while a teller informed me that I’d have to come back at a later date because the only banker was out for lunch, although I had an appointment that was confirmed several days prior. This was a huge inconvenience. Ashley was super friendly.
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January 2019 by Tammy Grosse
If I could give them less than one star I would! My paycheck is drawn on this bank and everytime i go here I am treated badly!
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November 2018 by Lindsay Peterson
They're super nice and very helpful. I recommend this location.
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December 2017 by KJ SmrtAlc
Helpful and friendly staff, very knowledgeable. Clean and open space. The line gets long from time to time but overall still quick service. Free lollipops is always a plus. This location is dog friendly (service AND non) and they have dog biscuits for them too.
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August 2016 by Leighton Clarke
They have good service and friendly faces every time I go!
