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January 2024 by Stephanie Wagner
I will never use this company again. Worst customer service. I was a Verizon user for many many years and switch to save money but apparently the difference in cost is worth it to not have the aggravation just visited the store and it was clear the person working there did not want to help.
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January 2024 by Jack Emmick
Would be zero if possible, Took my iphone 12 pro as trade in then lost it and now say it was never a valid trade in, so lose a phone and pay full price for a 15. while being stuck with these lying cheats for 2 years
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January 2024 by Justin King
Great location. The young lady who works here is very knowledgeable and helpful.
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January 2024 by Dj Precisa & Talent Entertainment LLC
Sir Awesome it's really the best ? thank for your help, he need a rise FR
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January 2024 by Sarah Scardina
very rude. considering how much money i spend with them. terrible
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January 2024 by Denise Williams
A gentlemen with a name tag that read Sir Awesome worked and solved the problems of our phones. He explained what he was doing to straighten out our phones. He was courteous professional and polite.
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December 2023 by Zachary Timmons
The only reason I gave this even a star is because I had to, Tee carries the weight here she is an amazing customer service rep, she is not why I’m writing this I was in last week, and one of your representatives working was the most awful person I’ve ever had an exchange with at t mobile if I could remember her name she speaks Spanish and she honestly almost helped another customer before me when I had waited the longest before them, she was snobby, snarky and rude, and lacked communication skills and honestly was the worst person working for you.
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November 2023 by T C
Marcelina was no help what so ever. All she did was waste my time and my gas. Liz saved the day! Oh and the music was nice. This is the short story. Happy Thanksgiving!
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November 2023 by Maman Sedifo Thiam
Unprofessional and rude employees. The tall guy with dreadlocks is very unprofessional and doesn’t know his job. I spend 3 hours there no satisfaction. He kept charging my card multiple times and make me go to the ATM to get some cash went I came back he was leaving for the day and and I had to restart the process all over again which I do not want to do because I been there so long.
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September 2023 by Katherine Wells
Marcelina is was a BLESSING to work with and helped with every single step of the way when setting up a brand new account with a brand new phone. She talked through every step of the process with my partner and i and made sure we understood every step. we left the store after the initial consultation to take some time to consider the options and came back to specifically work with her again. We were more than happy to wait while she was on her lunch to work with her specifically.
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September 2023 by Salvador Lemus
I had the pleasure of reconnecting with a dear friend. Yari was delightful helpful. She was attentive and very knowledgeable and skilled in her field. She made my transition from Verizon to T-Mobile seemingly easy. It was a pleasure dealing with her expertise.
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September 2023 by Jeffery Langley
Thanks to Ashley and her team for helping me resolve some account issues. T-Mobile had several old devices in an active status on my account. Ashley and her team were polite, patient, and professional in getting my account updated.
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September 2023 by M o
Avoid this location! Obese woman who works here was extremely rude. I asked if there were any local businesses that support T-mobile insurance repairs. "How would I know that?" was the response I got. Luckily someone there actually knew what I was talking about and directed to a location. There were multiple costumers waiting to be helped and the woman just rolled her eyes and disappeared in the back.
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September 2023 by Jeffrey Smith
I had a pleasant experience. And the service was a little slow but overall I'll give it a five.
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July 2023 by La Reyna “La Reyna De Expression” De Expression
This is actually a very good store. They did exactly what needed to be done and get it done. They were very professional very fast with their service. They corrected an issue another store head and they did it in a timely manner. I will definitely be back to the store.
