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March 2024 by Schell Larry
We had reservations last night for 6:30. We arrived early and were greeted with a sour expression and a come back later we cannot seat you. When making reservations it states to arrive early so ok…we went for a walk and came back. No one was at the front desk and we waited and again greeted with a sour expression. There were 6 tables that were occupied. Our server was the only highlight of the evening and it was awful how many times he had to come back and tell us some bad news. Drinks were limited due to the bartender didn’t have ingredients or how to make it. I ordered a haven punch that came in a tiki glass and was to be served with dry ice and all kinds of fun trimmings. It was warm and no dry ice no trimmings. The food was tiny scraps of carrot, three pieces of celery and some brown apple with an overload of bread cubes. Our entrees were good but not $124 good. The amount of small staff, small sad portions and “out of ingredients” tells me this place is going out of business. If not, step it up or move on. We were celebrating our engagement and it was just an overly expensive poor excuse of a meal and experience. It’s downtown Savannah, go anywhere but here and save a lot of money and actually have a positive atmosphere. This was utterly disappointing.
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March 2024 by
The Melting Pot is our FAVORITE place for intimate, special occasions for two! There is nothing like the deliciousness of a private booth on “Lover's Lane” for savoring one hot bite at a time from the first cheese course to savory fresh meats to sweet chocolatey dessert. ♥️. We had personal attention from manager Jesse Behringer, whose tasty personal recipes have become standards on the Melting Pot's national menus. Even though it is a “chain”, we feel like Broughton St's location has its proprietor's special professional touch. There is a setting on the other side for more casual dining and a family room feel for “fun” dinners with a group— but, can't beat “Lover's Lane” for couples! We had a wonderful evening!
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March 2024 by Marnix 157
The staff were amazing, the privacy of the two person booths were very aesthetically pleasing. Our server was also dealing with one of the rudest tables I’ve ever been seated near and he handled it amazingly well. If you want an amazing experience on a night out or date then look no further.Parking: The parking deck is maybe two blocks away on the other side of the SCAD theater. Not a far walk and the street isn’t very crowded.
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February 2024 by The Keev Kave
UGHHH DON'T EVEN GET ME STARTED!!!! this place is on a cute little street downtown and is the perfect place for something inclusive and not too fancy. the dim lights, the food, and the service were all PERFECT! i definitely recommend the bananas foster ?for the overall experience and amount/quality of the food id say the the price is pretty justified. there is a cute lil lamppost and area outside which is cute for pictures. pls go here!!
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February 2024 by Thomas House
We had a great experience here! Highly recommend. Each course takes about 15 minutes to complete.
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February 2024 by Shane Denney
If I could give it zero stars I would! When we walked in the Saturday after Valentines we were told we could only order one order. The valentines meal. No options other than the cheese flavor and chocolate flavor. The price was $69.95 per person with a required 20% gratuity no matter how the service was. My wife wanted to go and it was vacation so I said sure. It was hands down the worst meal I have ever eaten in my life. I’ve had spam sandwiches that were better. The “steak” was tough, the shrimp smelled like it went bad a week ago, the lobster was the size of a crawfish. It was bad bad bad!!! Then I get the check and it’s $212!!!!! For two people no alcohol!!!!! Just two first cokes and the horrible food!!! When I ask why I was charged an extra $25 I was told because I had the lobster tail that come with the special!!! The place stunk, the service was horrible, and the food was the worst I’ve ever eat. Stay away!!!!
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February 2024 by Ethan Galan
Thought the place is understaffed, the staff is always super friendly and hard working. The food Is great and while you make your own entree that's kind-of the idea. Every course tastes wonderful and is super fulfilling. The music is pretty rough but the lighting and furnishings feel nice and most of the seating makes your area feel isolated from surrounding guests making the experience feel more special. I know it's not for everyone but I love coming here :)
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January 2024 by Mason Kaniewski
Customer service was great. Hostess was very friendly. 10/10 would return.
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January 2024 by M N.
As much as my wife and I enjoy The Melting Pot in Columbia, SC but have also experienced Savannah, Greenville, Myrtle Beach we were very disappointed this time in Savannah the week after Christmas. We did not have a reservation but asked to sit at the bar and were turned away due to they did not have enough staff to cover. It was so disappointing when we drove up from Charleston to see a show and then come to our favorite restaurant. #disappointed
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January 2024 by Madison Amerson
Just want to brag on our waiter Caleb. He was so positive and enthusiastic. His service was lovely and was very attentive.
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January 2024 by Charmaine Rogers
We made a reservation for 7:30 PM. Was immediately seated. However, our server was very slow, it took 15 minutes for her to come to the table. Once she did come to the table, it took 36 minutes to receive our alcoholic beverages. Taking into consideration that they are shortstaffed. And both managers were serving as well. However, multiple other servers were going to their tables 3 times more than our server did. Our server came to deliver each entrée and never check back. We ran out of our dips took so long we didn’t want to sit there and wait longer as this is a 2 1/2 hour experience . Overall the food was excellent. The atmosphere was excellent. The service was poor, which ruined our anniversary night. Would not recommend if you’re trying to not have to wait forever for your service to come and refill your water or alcoholic beverages.
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January 2024 by Robin Allison - Realtor
Fondue is always a fun experience! Our whole family enjoyed. We had wonderful service.
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January 2024 by Charleen Firlus
Nothing but good words to say about the service, food quality, experience, etc. This is probably the third Melting Pot location I've been to, but my first eye-opening experience into fondue. I have always made room to gorge myself here and never leave unsatisfied. And the drinks are really great too! This has always been a special place for my friends and I.
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December 2023 by Mechelle keith
The server was slow. The salad tasted like fish. When I asked for the manager my request was denied. The server added over $60 for gratuity for a party of 4. When I asked her about the gratuity her demeanor, attitude and service changed. This was my absolute worst experience at any Melting pot thus
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December 2023 by Lauren W.
The food was great! I liked the environment and the ambiance, especially for date night. But what I really came on here for was to say how amazing my service was. Our server, Spring, may be one of the best waitresses I have ever had. As a first timer to The Melting Pot, I really appreciate her knowledge and insight on every menu item. She was personable, funny, and genuinely made a difference in my dining experience. I would recommend this restaurant for Spring alone!! What a wonderful person.
