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April 2024 by Zachary Burke
Do not buy Trane products.
They may say you have a 10 year warranty on parts, but if you have a manufacturer’s defect in your unit, they will put all of the burden on their customers.
My service provider discovered a leak in the coils of my practically new unit, when I reached out to Trane, they just said they weren’t responsible for covering any of the costs surrounding their mistake. So unless you know how to change the coils on an AC unit and have refrigerant stored around the house, you’re looking at somewhere around $2k to get it fixed.
Trane further showed the extent of their apathy by not even calling the service provider to get any information about the problem. They certainly don’t care about customer service as it took whole weeks in between the brief messages I received from them.
Do yourself a favor. Don’t buy Trane products.
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March 2023 by Joe Doesfun (JoeD)
This is probably the best supply house around with the most knowledgeable people working there.
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March 2020 by Sl0w POke
Trane is and always has been my go to for equipment and supplies.
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March 2020 by Gloria Blackwell
Unfriendly and not helpful!
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March 2020 by Logan Johnson
Slow, uninformative employees. Poor products. I dislike this place enough to talk about it on the internet.... So.. yea. I recommend Mingledorff's or Johnstone. Trane ain't what it use to be.
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March 2019 by Leland Curles
Have a great team of experienced personnel. They are more than happy to assist you in getting the quality parts you need. I will definitely continue to do business with this company.
