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December 2023 by Mike “La Flama Blanca” G
I came in at like 10 minutes to close and they still accepted and shipped out my 3 packages, essentially saving Christmas for me. I really appreciate it y'all thank you so much!
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October 2023 by Kevin Michaud
Just did a Amazon Prime return at the York Street Savannah location. Super fast , top notch customer service!
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October 2023 by Paige Carter
We were visiting Savannah from Minnesota and went a little crazy shopping and needed to ship items home. Went to this location on Sunday 10/15/2023. The staff was very friendly and efficient. We got our package when expected and we were very impressed with how well everything was packed. Everything was individually wrapped and grouped together. All of the fragile items were wrapped with additional care. By far the best experience ever at a UPS store when having the staff pack and ship items.
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October 2023 by Erica Brown
I had something shipped to this store recently and the customer service was amazing! Highly recommend!!
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October 2023 by Rachel Edge
Had a package shipped there, best customer service 100%
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October 2023 by Aleaf Roundtree
I went into the UPS store to return an Amazon package. I showed the rep the label that was sent to me by Amazon with my phone. The rep told me that the label needs to be printed out that they couldn’t just scan it from my phone. I replied, OK, fine thinking that they printing it out on a sheet of paper. It would be no more than a dollar. Then I was told that they can only ship one box, because Amazon only sent me one label for two boxes. I was very unhappy that I could only ship one box then to top it off they charge me nearly 5 dollars to print out one sheet of paper. I even stated to them that that was a overcharge to print out one sheet of paper. The rep replied. He is the owner of the store and set his own prices. I reply I will definitely put that in my complaint.
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August 2023 by Ben Edwards
We brought a broken tv into UPS on York Street to be shipped back for replacement. We didn't have original packaging so they needed to wrap and box it for us. Literally from the time we walked in the door until we exited was less than 10 minutes. The staff was wonderful, super efficient, and price was very reasonable. Our only place for shipping from now on!
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August 2023 by Kustom Hustle Printworks
Super quick and helpful. Friendly. Responsive as soon as I walked in the door.
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May 2023 by Lisa Jones
Excellent service. Honestly I just love coming in here. They could not be any nicer, efficient, friendly. I also really like that they're locally owned. It makes a huge difference. Thank you to all the staff!
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April 2023 by DeMario Tatum
Pete, Norris, and Sharonda provided excellent customer service today!
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March 2023 by Zero Ng
The staffs were very helpful in explaining the price and the types of paper! If your required size is different from the size of the paper they have, they would trim it down for you!
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March 2023 by Kim C Shaw
Pete was AWESOME!! He was able to help us in a pinch! Thanks again Pete!!
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February 2023 by loredmoon
Exceptionally unhelpful! And exceptionally lazy staff!Two young people behind the counter doing NOTHING.One older man, busy with something.Me, with 3 large, wide boxes, and one smaller box.Not one of these UPS store staff bothered to offer any assistance, not with opening the lame wooden doors at the entrance, and not bothering to offer any assistance with regards to my packages.I hate to say it but sometimes I regret moving to and living in the South... these young people were just helplessly inadequate for even the most basic of jobs -- even though they are being paid to work in "customer service". Depressing!In other words, I do not recommend this location.
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February 2023 by Nikoletta Frangos
The team at this UPS store location were extremely helpful with a last minute printing project that I needed done ASAP! Super friendly and great customer service!! Printed a poster and banner within 20 minutes!!
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September 2022 by Manasses May
Wonderful Customer Service Experience. Thanks to Pete and Norris! Every time I’m in need of a BIG job they get done on time and under budget.