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November 2023 by elizabeth cutting
Best bank ever been to
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August 2023 by Savannah Rubio
Sarah did a fantastic job helping me and had a very positive attitude even though I asked her to do several things for me. Ruth helped me with setting up a savings account and was very knowledgeable and personable. This is the type of customer service that should be displayed at every location. 10/10 employees!
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March 2023 by Stannis P.
To open a checking account to hand these imbeciles your money without earning interest on it, one has to make an appointment - even if the bank lobby is empty and the customer service personnel are not busy. Morons don't see anything wrong with this at all. It was easy enough to go to their competitor down the street and open an account on the spot.
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January 2023 by Jamie
I went to the atm and got too many 20s. Went into the branch to get a hundred dollar bill. I had to put my atm card in TO GET money changed AT THE COUNTER. Anyone else things this is odd?Then I asked to speak to the loans officer about a loan. He began by telling me that the rates were online. Sir, if I wanted to go online I would have.Does Wells Fargo not want people to go INSIDE their buildings?I’ve been a customer since 2009. Maybe I need to be rich to get better service????
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March 2022 by Anne de la Sierra
The Branch Manager at this location, Andrew, is extremely helpful and has provided me with great assistance regarding our mortgage, notarizing and our checking accounts. I highly recommend him.
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November 2019 by Jenna Moore
I have experienced the worst customer service ever. Also after trying to close my account 3 times now....I am still battling with this bank. What a nightmare.
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March 2019 by Braza Bro
Most ridiculous bank in US with most ridiculous rules and managers. They want a DNA and stool sample from you to change a 10 dollar bill into some change. There's a good reason I pulled all my accounts from the fraudulent idiots. Stay clear folks. There are much better banks to do business with that wont loose thousands of dollars from your investments. Believe me I have better things to do than launder 10 bucks. Imbiciles
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April 2017 by Sandra S.
I don't leave reviews for banks often, but I received such great service I had let everyone know. I was greeted by about 5 people, there was no line and I was helped by a very friendly cashier who made getting a cashiers check very easy. Her lead teller came over to chat as well about something I was wearing. You could tell these people were all happy to be working here, but I guess working on the island might make anyone feel happy everyday. As I finished up my transaction everyone behind the counter said goodbye which was nice. The personal banker asked if I needed help with anything else on the way out and I mentioned someone else with me needed an account print out, he quickly said send them in and I will be happy to print that for them with a big smile. I will say I don't go into banks often thanks to technology but if I did have to, I would want it to be in s bank like this every time.
