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November 2023 by Mo And
Best grooming experience ever! My border collie needs extra attention with her shedding issue and Erin did a spectacular job! ? And, my sweet border collie is actually smiling after her appointment. Erin was kind and patient with her AND did the best job. Sooooo grateful!
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November 2023 by alydia fogler
My Ten month old Pomeranian needed a nail trim and a hair cut, Megan did an amazing job on him and helped to soothe his anxiety, will only be going here from now on!!
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October 2023 by Michelle Bakken
I have been going here for years! And always used Jill! My doodle LOVES her and so do we! She is the best around! She left and I was not happy with not being told! I was so upset when I picked up my boy! He had been cut and everything was awful! They tried to tell me he wasn't cooperating with his haircut, this is not true! I always talked to Jill and I know she is VERY HONEST! My boy has never gotten a bad report! I asked where Jill was and what happened and niether one of the girls wanted to tell me anything!! I found Jill on my own though! She is now Grooming at Paws to the Wall llc! We will be making him an appointment there when he is ready again!
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October 2023 by Megan Canady
Arrived for our grooming appointment only to be told “I don’t see it” in the system. So I showed them my confirmation text and they say they “don’t have it in the system” and they cannot groom my dog today because they are booked up. So basically they cancelled my appointment to make room for others and did not notify me. I don’t appreciate the way it was handled. I won’t be rescheduling!
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August 2023 by Deborah Boulanger
Since Jill left I have given the new people 3 times and I will never go back again. The first time they told me my dog needed to me meditated. Not one groomer has ever said that in 8 years. Second time I gave him a calming cookie, they said it wasn't enough but did a good job. Just yesterday he was medicated again and they said it wasn't enough and ended up cutting his tongue. FYI tounges bleed alot. They said the manager would call us by 5:30 and never did. Had to get a cone so he would stop licking so it would stop bleeding.
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August 2023 by Leah Alexander
I used to go exclusively but the groomer that handled cats is no longer there. So I need a new groomer. If anyone knows where Jill went, please let me know. Lol.
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July 2023 by Rachel Tripp
I stopped going after a year because of a couple instances. One instance of being overcharged with a $10 nail clipping fee being added to my grooming package that includes nail clipping (this was fixed with a credit for the next visit), another instance of not being told of a $20 price increase until after my 18 pound dogs grooming which brought the total to $100. My dog is a shihzu that is 25% poodle so they still charge extra for a “doodle” breed. I would have stayed if she wasn’t charged as a poodle breed and if I was warned about the increased prices beforehand.
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July 2023 by puppyoffline
Cute colors and atmosphere but the haircut was overpriced and not very good tbh. If you have the money to spend, go ahead. Customer service was also great. Only thing I’d say they need to work on, is being more transparent to their customers about when their pets will be finished with grooming.
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June 2023 by HongMing Wang
I had loved this place, but today I was very disappointed. My dog got a bath at 3.30 and I was in a huge traffic jam coming back from downtown because it was a rare thunderstorm and they kept telling me they were closing at 5:00 and that there was a $50 late fee for going past 5:00. I arrived at 5:03 and was still asked to pay $50. I was told I had to pay before I could touch my dog, and even rolled my eyes and shook my head after I paid, and I will never return to this place!Since you want to make a big deal out of it I have no problem with it, updated review on May 24, 2023, on May 22 I received a call from David, the owner, and didn't hear a word of apology on the phone, kept repeating that I would be refunded $50 to delete my review and if not to report my review to Google as fraudulent. And when I told him about the staff attitude problem he said he would manage the staff, but I'm sorry you are the "staff" with the bad attitude and your staff is very kind!And with David's words they called me a total of four times to pick up the dog, I'm sorry I only received two calls, the first call at 4.22 told me they closed at 5:00 and asked me to come pick up as soon as possible, the second at 4.58 told me there would be a $50 fee for going past 5:00, may I ask David where the third and fourth calls were?
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April 2023 by Kathrine Andrews
What a kind and professional person Miss Jill is. She was so calming and gentle with my 13 year old boy and he looks beautiful!! Thank you Miss Jill.
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March 2023 by Keoaka Walker
Teddy looked like he put his paws in a electrical outlet....hair sticking up , bald patterns in some area, cold in his eyes ( they never gave hom a bath)I wanted to give them a -100.
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February 2023 by Emily Holst
They are so friendly and helpful. They are so great with the animals and do their best to make them comfortable during their time there. They did an excellent job on my doodles cut and we will definitely be going back.
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December 2022 by Vicmary B.
After searching for groomers to take my abues as first time clients, I found woof gang! And I am so glad I did! They took care of my babies and they came out looking awesome! I really value their care. I will recommend them and keep taking my babies there! Thank you so much!
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November 2022 by Olivia Resendez
My boyfriend brought my anxious elderly dog (he's 12 now) to a groomer here named Dee. He's an anxious and fragile dog but my boyfriend said he was in great spirits upon pick up. (My dog is usually shaking when we've taken him to other places.) Not only was my little pup taken care of but the groom looked great! I'm kind of particular when it comes to these things but Dee got it right on the nose. She also said if we noticed any hairs sticking out once we got home to just give her a call and she'd touch them up no problem. We will be back!!
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November 2022 by Allison Brown
Deidra did such a great job with my pups! She not only did an excellent job grooming them but the customer service was exceptional. Thanks for taking such good care of my babies!
