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November 2023 by ray hendricks
I would give them zero stars if I could. I was supposed to be getting my contacts prescription emailed to me. I've called twice, and both times, I was told it was being sent. When I called, I made sure to verify that they had the correct email address. I've haven't received anything, and I've even checked my spam mail. Tomorrow, I will be calling for a 3rd time trying to get my prescription. Unfortunately, I can't physically go there to get my prescription because I'm currently out of the state with work. Costco really needs to reevaluate this company, which they're allowing to conduct business in their store!
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May 2023 by Julia Hodge
Polite, great care, excellent professionalism. The place is clean and neat. No long waits. We love the way Dr. Williamson and staff treated us.
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May 2023 by Sharon Greenslaughter
This was the most pleasant office to come to without an appointment. The receptionist was very pleasant and helpful. The doctor was awesome
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May 2023 by Ryan Nolan
Zac has soft hands. Nice doctor. 10/10 would recommend
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January 2023 by Wendy Willoughby
Friendly, helpful, professional. Dr. Williamson and staff have been great with our family.
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January 2023 by Randy Pelky
Very efficient, thorough and friendly
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January 2023 by Jese Manandhar
They REQUIRE you to either dilate your eyes or pay $35 to use their machine to look behind your eyes. You can't just go in to get a prescription. This is an obvious ploy to force you to pay for an unnecessary service because few people will want to dilate their eyes as it screws with your whole day.would not recommend. If you value your time and money go somewhere else.
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January 2023 by Neal Emminger
Incredibly disappointed. Spent six months trying to get me in the right prescription and then told me I needed to pay, again, to start all over, when they never got it right to begin with.Cramped facility could have been overlooked had they stood behind their practice.I won’t be back.
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January 2022 by Deborah Drake
Excellent experience and very thorough exam. Was patient with me and answered all my questions.
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January 2022 by Kyle Willoughby
Great service. Friendly, professional, helpful. New contacts are working out great.
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January 2022 by Ken Gray
I am so over having pretend scientists demand I do things.
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January 2022 by Todd Sherman
10 Stars! Dr. Williamson and the staff are so friendly and professional. They even refer to me by my name which is always a nice feeling.I am trying multifocal contacts for the 1st time and if something needs to be tweaked, I can get in same day or next day. Dr. Williamson has worked with me diligently throughout the process and keeps looking for the perfect solution for ME. He recognizes every patient is different. I am so impressed and will continue to recommend them to anyone that needs optical services.
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January 2022 by Michael Messer
Unable to reach anyone by phone. Left message requesting a call back and never got one. Their web site didn't list my insurance carrier so I requested a call in the notes when booking an appointment and also never got one. Finally left a voice message cancelling the appointment and never received a cancellation confirmation. Been using Costco vision centers for years and always been very happy with the service. This place has zero service so I'm heading back to the Cuberland location.
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January 2021 by R Patrick Burnett
Williamson Eye Professionals was not the first optometrist’s office I walked in, but it was the last. Greater customer service and professionalism cannot be found.
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January 2021 by Pam Dorsey
not feeling real positive about this office right now!My eye glass prescription is wrong and I cannot get them to answer their phones or return my calls in order to get it corrected. SOOO I have paid for glasses that I cannot wear !
