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April 2024 by Juda Keo
This review is for an online order catering pickup experience. Everything was on time and food was hot and fresh. The only thing was that they left me stranded on the plates and plastic ware. The online order I put to have enough plates for 40. I had my brother pick up the order and they gave us nothing but the food. I called to have them deliver the plates and they refused. I would have never expected Chickfila to mess this up. Very dissappointed in my first catering experience with them.
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April 2024 by Nat Turner
Excellent food combined with friendly, excellent service.
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April 2024 by vee wilson
Great service as we have come to expect from Chick-fil-A. That Cherry ? Berry Lemonade is awesome.
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April 2024 by ronald wilson
Great food and service like usual
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March 2024 by Robert DeSautel
This was a great dine in fast food experience I have had in a long time. After making my order the employees delivered my order to the table. It was clean and comfortable, aside from some other guests that had a noisy children.
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March 2024 by J. Glass
Great service
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March 2024 by Christianna Jones
This was my first and last time at this location. I ordered a market salad and it was terrible. The salad hardly had any fruit and the lettuce wasn’t as fresh as other CFA. It was just thrown together and was not enjoyable at all. I have never left a review for any CFA but unfortunately this was the exception.
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March 2024 by Kelly Whitfield
We always order on the app and choose the closest location—which is this store. Tonight when I rolled up the team member couldn’t find my order. He asked if I was “at the right location because there are two.” My wife had ordered so I opened her phone and read the address to him and he said “that’s the other location.” So I drive over to the other one and they are like… “no, he was wrong, that’s definitely the address of the other store.” So I drive BACK to the original location and go inside to get my order and when I get home IT WASN’T EVEN CORRECT.How does this happen?
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March 2024 by Gaby Jones
I would put zero stars if I was able to but in order to leave a review you have to at least put one. I had a HORRIBLE experience while purchasing breakfast this morning. I ordered chicken minis and upon arriving home I realized they left the CHICKEN out of my chicken minis…. I’m sure it goes unsaid I was appalled & upset. I drove back to CFA Smyrna in hopes that they would make it right and all I was met with was a less than favorable attitude from the MANAGER, Andrea. When I asked for a gift card to compensate my time she declined & said she could issue me a refund, if I wanted a refund I wouldn’t have gone to CFA… I wanted the food as I was hungry. Additionally, because breakfast had just ended moments before I had to get lunch and when I asked for a sunjoy to accompany my order Andrea, the MANAGER, said “didn’t you get a coffee with this order?”. Who wants a coffee with lunch, especially when CFA left the Chicken out of the chicken minis (I mean chicken is in the name of the restaurant, tf?). I am extremely disappointed in this experience and for the sake of all parties involved I will not be back to this location. Daniel, if you are reading this, I highly suggest you re-evaluate your leadership and demote Andrea until she can learn the CFA way, as her attitude does not reflect your branding and there are not enough “my pleasures” in the world to undo what she did this morning. I’m truly wishing y’all the best moving forward because if she continues to be the face of your leadership, I see some hard times for you all in the future. Signed a very unhappy customer that won’t be back.
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February 2024 by Mr. Bruce
Chic fil A is still the greatest until..What goes in it...Took a toll..Enjoy..NOBL1
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February 2024 by Michelle Taylor
Great food and
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February 2024 by Ciara Hilburn
Amazing food and friendly employees. Very quick and exactly what I needed when going.
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February 2024 by Gautham
Best spicy chicken sandwich amongst the chick fil As I've been to.
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February 2024 by Tenika Dillipree
I loveeee Chick-fil-A they will always get my A.
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February 2024 by Kareem Faulkner
Customer service is everything right about now… you all are slacking big time! Definitely will be reaching out to corporate about this location. Unhappy faces from the front to the back!
